Fairfax Collision Center CARSTAR
In operation 19 years.
2021 marks sixteen years of CARSTAR Fairfax Collision Center serving the Fairfax and Chantilly, Virginia areas after our initial expansion from Chantilly Auto Body. We provide numerous crucial automotive maintenance and body repair work services. Operating through our location and six sister facilities located throughout the area, Fairfax Collision Center is widely accessible to members of the local community needing our services. The employees at Fairfax Collision Center are dedicated to guaranteeing that each customer, prospective and actual, receives a top-notch level of service during the time his or her vehicle is in our possession, and to this end go to great lengths to maintain a reputation for excellent customer service and client loyalty. CARSTAR Fairfax Collision Center is a Manufacturer Certified Collision Care Facility for Fiat, Chrysler, Jeep, Dodge, RAM, Hyundai and KIA. Also an I-CAR Gold Class Shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I had a great experience with CARSTAR Fairfax Collision. Everyone was professional, helpful, and kept me informed throughout the repair process. The work was done well, and I really appreciate how smoothly everything was handled. Thank you to the entire team for the great service, especially Jaime.
My Experience - 5.0/5.0 -
I came early on a Monday for an estimate and was welcomed by staff and Abe promptly met me and quickly assessed the damage We spoke about the steps he needed to take and said if I could possibly leave it they could start the process and order what they need and hopefully have it back to me by Friday! I was surprised and he proved to be a man of his words my car was like new and finished by 4:00 pm Friday!!! I was verry pleased with the workmanship!!! I highly recommend recommend them!!!!
My Experience - 5.0/5.0 -
Trustworthy, communicative, friendly & helpful
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
It’s not 100% the exact same
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0 -
Smooth operation. Very easy process.
Customer Service - 5.0/5.0 -
Clear communication.
Returned Clean
My Experience - 5.0/5.0 -
Carstar is well organized and the service is very satisfactory to repair of Lexus body damage.—5 star work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was professional and personable. The repair process was fully explained.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff and great work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the second time we have used Fairfax Collision. They have done outstanding work both times. Car looks fantastic. Customer service and updates were outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Constant updates and the ladies were nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They provide great service and communication is executed well. I would come back again and again. (Hopefully I don’t) but would recommend to anyone needing car repairs. Helpful with the rental and moving items from one vehicle to the next. Thank you again!
Customer Service - 5.0/5.0 -
The best of the best. And my suv looks amazing again.