CARSTAR Champion Body Works

4.9 (909reviews)
98%
7908 Hill Park Ct,  Lorton,  VA  22079
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Shop AssistantSparkles

In operation 24 years.

CARSTAR Champion of Lorton is a Full Service Auto Body Repair and Paint Shop that is part of the CARSTAR Collision Group serving the NoVa area. Offering exceptional customer service, quick turn around and next-level body and paint work, CARSTAR Champion is ready to serve your auto body needs! We work with Enterprise Rent-A-Car to ensure that your drop off and pick up experiences are quick and effortless. We work with all insurance companies and offer free estimates!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (909)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlighted that repairs were completed ahead of schedule, with vehicles returned looking brand new. The team was widely commended for professionalism, friendliness, and keeping customers informed at every stage via calls and texts. Customers appreciated the attention to detail, with several noting unexpected interior cleaning as a delightful bonus. A few customers mentioned minor areas for improvement, including occasional delays in parts availability, communication routing issues, and isolated quality touch-up concerns, all noted directly from their feedback. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to friends and family.
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"The BEST experience Ive ever had with a repair shop. The team is so professional, friendly, accommodating, ..." Read more
"Repair quality was unparalleled and outstanding! My vehicle looks essentially brand spanking new, ..." Read more
"... throughout the process. The team was meticulous with the repairs, paying close attention to even the smallest details. Its clear they take great pride in their work. They ..." Read more
"The company did high quality work and provided exceptional customer service at every level. They even completed the repairs ahead ..." Read more
"Superb customer care + superb customer body work. Exceptional"
"Vehicle was ready a week early!"
"... provided exceptional customer service at every level. They even completed the repairs ahead of schedule. I would certainly go to them in the future and recommend ..." Read more
"It was completed about a week ahead of schedule! Incredible"
"Repair took longer than what was communicated at drop off."
"A day late."
"... professional and friendly. I had no issues whatsoever. They kept in communication with me during the entire process and notified me of all updates and changes via phone ..." Read more
"... happier with the experience. From start to finish, their communication was outstanding—they kept me updated at every step, which gave me a lot of peace of mind throughout ..." Read more
"Lots of clear, helpful, and thoughtful communication"
"... Instead of calling him back at the number he left, they would call me while I was at work and unavailable to answer the phone. Messages were only left after ..." Read more
"... well you kept me up-to-date on the status of things. Communication was excellent." Read more

My Experience

Very good job and they are very professional

Likely to Recommend

Repair Quality

They work very professionally they did good Job too my car

Customer Service

Returned Clean

My Experience

The customer service was superb. They communicated through the repair process and delivered my car ahead of promised date. Excellent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Buena servio a las clientes y la atención bien amables todos les doy 100%

My Experience

Efficient, communicative, reliable, timely, friendly, attentive and excellent job on repairing my car.

My Experience

Everyone I dealt with super efficient and gave the service in a very timely manner, exceeding my expectations. Thank you and keep it up.

Likely to Recommend

Repair Quality

Totally satisfied with the quality of service and the quality of work.

Customer Service

Returned Clean

My Experience

Ahmad and Moe were so professional and quickly got the sensor and bracket issue with my truck diagnosed and repaired. They are knowledgeable and made sure I understood step by step the work that needed to be done and finished it in a day and great cost.

My Experience

The service was great. The people were excellent.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Excellent service. Excellent staff with great amicable disposition. The work on my car was pristine and impressively repaired… “Daily Updates via Txt” is a great feature. I’m impressed and will bring my other cars for body work. Thank you so very much. Shout out to Graham and Ahmad for their kindness and excellent customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Amazing customer service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The shop did a great job. Everyone was nice and personable too. My car looks great.

Likely to Recommend

Repair Quality

Very personable and my car looks great!!

Customer Service

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Repair Quality

I had an amazing experience. There was great communication, prompt, accommodating to get me to my rental car, even returned my rental car, and most of all my car looks beautiful!

Customer Service

Likely to Recommend

Repair Quality

Good staff, great service. They explained the process very clearly and were very communicative throughout. The repair itself was also top class.

Customer Service

My Experience

My Experience

Everyone was friendly and answered my questions.

My Experience

Great communication throughout the entire process. Everyone on the team was knowledgeable about our car - Ahmad, Mo, Graham - all very helpful in walking us through the repairs, timeline and insurance process every step of the way. Really good service.

Likely to Recommend

These guys a the best, from Ahmad to Graham to Mo, to everyone! They all make it so easy, and are knowledgeable and helpful on everything.

Repair Quality

They fixed everything to where it looked brand new when we got the car back. They did everything they promised!

Customer Service

The team was great - everyone - Ahmad, Graham, Mo... They took time to walk us through all the issues, help understand the insurance stuff and kept in communication as to when the car would be ready. Fantastic service!

Returned Clean

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Repair Quality

Customer Service

My Experience

Great work and great staff as usual. Even arranged to have my state car inspection done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean