Watermark Ford-Hyundai Body Shop

4.8 (1,192reviews)

97%

(618) 993-2161

1910 W Coolidge Ave, Marion, IL 62959

97%

1910 W Coolidge Ave
Marion, IL 62959

Get Directions Website Email

About Watermark Ford-Hyundai Body Shop

1910 W Coolidge Ave
Marion, IL 62959

Get Directions Website Email

Welcome to Marion Ford Hyundai Collision Center serving Marion, IL. We are the ORIGINAL Collision Center and have over been serving Southern Illinois for over 25 years! As a Direct Repair facility, we work directly with your insurance so that you don't have to worry about anything while your vehicle is being repaired. All makes and models are accepted as well as all insurance carriers. Marion Ford Hyundai provides a full-service automotive body shop collision repair center facility, offering auto and body repair services. Our collision repair technicians are certified so you can rest assured that your car, truck, or SUV will be worked on by experts who really care. Our attention to detail, combined with our state of the art auto repair facility makes it a fast and easy process. Whether you just need a bumper replaced or a full auto body repair, we can help. Marion Ford Hyundai’s body shop services all makes and models and works with all major insurance providers. Please contact u

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,192)

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Newest
Rating

1,093 Customers Rated

5 Stars

78.4% Complete

(935)
4 Stars

8.1% Complete

(96)
3 Stars

1.7% Complete

(20)
2 Stars

1% Complete

(12)
1 Star

0.6% Complete

(7)
< 1 Star

1.9% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with many highlighting the professional and attentive staff who go above and beyond expectations. The quality of repairs receives outstanding feedback, with vehicles looking like new and customers expressing complete satisfaction with the finished work. Communication throughout the repair process is frequently commended, with customers appreciating regular updates via text, phone, and email that keep them well-informed at every stage. Timeliness is generally well-managed, and when delays occur due to parts or other factors beyond the shop's control, customers appreciate the proactive communication and accommodating solutions provided.

Select to learn more

Service Quality
Timeliness
Communication

"Exelent quality on repairs The Shop team went way beyond excellent in Customer Service!!"

"Completely satisfied. Car looks perfect to me. It was certainly returned cleaner than they received ..." Read more

"My 2025 vehicle looks brand new again."

"They were totally awesome to work with. I highly recommend this body shop.."

"Not only did they do a wonderful job with the body repair, they also detailed the interior of the car. ..." Read more

"The repair looks like new and it was done a day sooner than expected. They also totally cleaned the ..." Read more

"They had it done a little earlier."

"It wasnt their fault though. And I was kept well informed of the delay."

"Even though it wasnt ready when originally anticipated, they were very communicative about any ..." Read more

"there was a slight delay because of parts but the team kept me updated and provided EXCELLENT CUSTOMER ..." Read more

"There was greart communications from estimates through completion of the 2018 Dodge Caravan repair. ..." Read more

"Great communication throughout the process!"

"Amazing communication throughout repair."

"I got a text or call every day."

"Very good work and communication was excellent. So glad I used Watermark Ford."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Exelent quality on repairs The Shop team went way beyond excellent in Customer Service!!"

"Completely satisfied. Car looks perfect to me. It was certainly returned cleaner than they received ..." Read more

"My 2025 vehicle looks brand new again."

"They were totally awesome to work with. I highly recommend this body shop.."

"Not only did they do a wonderful job with the body repair, they also detailed the interior of the car. ..." Read more

"The repair looks like new and it was done a day sooner than expected. They also totally cleaned the ..." Read more

"They had it done a little earlier."

"It wasnt their fault though. And I was kept well informed of the delay."

"Even though it wasnt ready when originally anticipated, they were very communicative about any ..." Read more

"there was a slight delay because of parts but the team kept me updated and provided EXCELLENT CUSTOMER ..." Read more

"There was greart communications from estimates through completion of the 2018 Dodge Caravan repair. ..." Read more

"Great communication throughout the process!"

"Amazing communication throughout repair."

"I got a text or call every day."

"Very good work and communication was excellent. So glad I used Watermark Ford."

Jose (Honda owner) reviewed 8/27/26

Sara (Volkswagen owner) reviewed 8/24/26

My vehicle looks great!! The communication on when my vehicle was going to be complete was amazing.

Customer service was out of this world. They even put me in a rental vehicle when it took longer than expected.

Paul (Hyundai owner) reviewed 8/24/26

I was pleased with the feedback received as the job progressed. The team was very professional and respectful.

Jeffrey (Toyota owner) reviewed 8/20/26

Troy (Chevrolet owner) reviewed 8/17/26

Michael (RAM owner) reviewed 8/17/26

Everything looks great. Thank you.

Christopher (Ford owner) reviewed 8/10/26

Pamela (Lincoln owner) reviewed 8/4/26

They were very punctual, informative, cared about my concerns, courteous and polite kept me in touch with what was going on with my vehicle, it was ready for me when they said it would be done.

Catherine (Hyundai owner) reviewed 8/3/26

Isabella (Honda owner) reviewed 7/27/26

The customer service was amazing! They were really good about keeping me updated with my car!

My car looks so good! They did an amazing job with the repair!

The best customer service! Everyone was so nice and helpful!

Corryne (Hyundai owner) reviewed 7/16/26

Pamela (Mercedes-Benz owner) reviewed 7/16/26

Felicia (Chevrolet owner) reviewed 7/1/26

William (Hyundai owner) reviewed 7/1/26

David (Chevrolet owner) reviewed 6/20/26

Would definitely recommend

Excellent work

Outstanding customer service

Ltcol Keith (Hyundai owner) reviewed 6/11/26

The Watermark Body Shop staff was extremely helpful and keep us informed on the status of the car. The car was finished when promised. A different problem was identified while in the body shop, we were notified and the unrelated problem was addressed.

James (Ford owner) reviewed 6/11/26

Clifford (Hyundai owner) reviewed 6/8/26

John (Nissan owner) reviewed 6/5/26

Susan (Ford owner) reviewed 5/8/26

I was totally satisfied. They done a good job on the body work. They were very professional.

They were very professional.

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Watermark Ford-Hyundai Body Shop

About Watermark Ford-Hyundai Body Shop

Reviews (1,192)

1,093 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?