Wells Collision Center, Inc.

4.6 (109reviews)
92%
4932 W. Fullerton Ave,  Chicago,  IL  60639
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Shop AssistantSparkles

In operation 56 years.

Wells Collision Center, is a family-owned business that has been serving the community sine 1970. Our goal is to provide high quality repairs in a timely manner. We provide a high level of communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (109)

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Tengo partes mal puestas en mi vehiculo. Y ademas los filos de la puerta me entregaron sucio y el motor tambien.

Customer Service

Nececitan alguien que hable en espaƱol.

Returned Clean

My Experience

Solid communication, done on time! Very happy with this shop.

Likely to Recommend

Repair Quality

Great company to deal with and the repair looks great

Customer Service

Returned Clean

My Experience

The whole staff showed great levels of professionalism, went above and beyond to help with any questions or concerns I had during the entirety of the process. They were amazing from start to finish, would recommend this collision center to anyone.

Likely to Recommend

Repair Quality

Very professional, super kind and gave excellent service. Definitely would recommend them to anyone.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything looks great!! Wrap turned out perfectly!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

šŸ‘šŸ»šŸ‘šŸ»

Likely to Recommend

Repair Quality

They did a great job and they called for updates. They are very nice. Thank you Connie!! šŸ‘šŸ»šŸ‘šŸ»

Customer Service

Returned Clean

Likely to Recommend

Have already done so

Repair Quality

Service was excellent. Staff assuaged my concerns and walked me through each stage of repair process

Customer Service

Same answer as above

Returned Clean

Likely to Recommend

I hope I won't have to have more bodywork done soon. However, if I have to, I know where I'm going to take it to!!!!

Repair Quality

Wells went way above and beyond the call of duty in their work! Most excellent!

Customer Service

Excellent customer service.

Returned Clean

Likely to Recommend

Repair Quality

Even though I had ti wait over a month. It was beyond their control. But they are were very nice about answering my questions and my car was nice and clean when I got it back. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied, I highly recommend the workshop

Customer Service

Returned Clean

My Experience

The Well's team was great. A very smooth experience. They went above and beyond my expectations. I have a 2011 Honda CR V. Thinking the car was old and the color probably faded, they where able to match the color of the car with a replacement bumper. Looks good a new! A big "Thank You" to the team at Well's Collision.

My Experience

Likely to Recommend

Took 2 weeks to repair and poor communication

Repair Quality

The repair looks good however I am disappointed in the customer service. I was told the car would be ready Monday, got no call about a delay. I called Monday afternoon being informed they still need to paint and it will be ready mid week. Continued to hear no communication and called back to discover it would be ready Friday after calling multiple times for updates and waiting an additional week than i was originally told.

Customer Service

Poor communication on delays and timeline of completion. Was told I would get a call about a rental setup and never did. Then got a rental outside of who they partnered with .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

A job well done I'm well please thanks you much

Likely to Recommend

Repair Quality

A beautiful job well done

Customer Service

They were son nice and very respectful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes I was very satisfied thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes, I would definitely recommend all my friends and family members