West Herr Collision Center Rochester
In operation 76 years, 12 years at this location.
Collision repair center certified in BMW repairs, Certified Mercedes-Benz Collision Center, Certified Toyota Collision Center, Certified Ford F150 aluminum repairs, Nissan repairs, Hyundai repairs, Fiat-Chrysler repairs. I-CAR Gold certified facility, I-CAR Platinum certified technicians, Lifetime warranty offered.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Everyone that I talked to was very helpful in giving me the information that I needed about the repairs to my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am happy with the repair. Job well done!
Customer Service - 5.0/5.0 -
Awesome customer service. Very nice people
My Experience - 5.0/5.0 -
Very pleasant experience under the circumstances . Zack Palvino was absolutely easy to deal with as with the staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Fantastic easy
My Experience - 5.0/5.0 -
Ok so first of all the hot chocolate is the best Service wise: kept me in the loop. Everyone if very nice and friendly jeep look good
My Experience - 5.0/5.0 -
Zacks great.fast turnaround.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast turnaround, Zack was helpful
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Great job very helpful and completely professional
My Experience - 5.0/5.0 -
The entire team was absolutely amazing! Everyone was very friendly, helpful, and kind! Ill should I ever need service again, ill absolutely bring my truck back.
My Experience - 5.0/5.0 -
Everyone was Pleasant and informative. I was kept up to date on the different stages of my repair. The job was done right and the truck looks great after repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and customer service. Car repairs exceeded expectations!
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
thank you for your help in repairing my car
Likely to Recommend - 5.0/5.0 -
convenient partnership with insurance
Repair Quality - 5.0/5.0 -
thank you. great work
Customer Service - 5.0/5.0 -
professional service
Returned Clean
My Experience - 5.0/5.0 -
Excellent every step of the way
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
For the quality of the repairs, we are totally satisfied
Customer Service - 5.0/5.0 -
Everyone there was very courteous and helpful