West Herr Collision Center Rochester
In operation 76 years, 12 years at this location.
Collision repair center certified in BMW repairs, Certified Mercedes-Benz Collision Center, Certified Toyota Collision Center, Certified Ford F150 aluminum repairs, Nissan repairs, Hyundai repairs, Fiat-Chrysler repairs. I-CAR Gold certified facility, I-CAR Platinum certified technicians, Lifetime warranty offered.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great. No issues and all parts accounted for in BOM and in repair work.
Customer Service - 5.0/5.0 -
Excellent experience. In and out in a week and the car looks great. Delivered on time as promised and handled all the insurance papers seamlessly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Charles handled the entire process with great speed and communication. Could not have been a smoother experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend them to get your Vehicle fixed at!!!
Repair Quality - 5.0/5.0 -
I can’t thank you all enough for the great job you did with my van!!! It looks brand new! Thank you !
Customer Service - 5.0/5.0 -
I can’t thank you all enough for the great job you did with my van!!! It looks brand new! Thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good manship!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
would
Repair Quality - 5.0/5.0 -
excellent
Customer Service - 5.0/5.0 -
also excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend your collision shop.
Repair Quality - 4.5/5.0 -
The car sure looks wonderful, very satisfied with the work. And I'm assuming the repairs made that are not visible were done well too.
Customer Service - 5.0/5.0 -
I was very happy - I was able to call to check on a few things and received current updates.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job
Customer Service - 5.0/5.0 -
They did a very good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Thank you Joe
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of repairs is great, everything has been put back together seamlessly and attention to detail is obvious
Customer Service - 5.0/5.0 -
Always friendly and kept me up to date
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
When I got the car back the check engine was still on and had to take it back to have it figured out.
Customer Service - 5.0/5.0 -
Jeff was absolutely awesome and made sure to make things easier on me.