West Suburban Auto Body

4.9 (473reviews)
96%
420 Roosevelt Road,  Glen Ellyn,  IL  60137
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Shop AssistantSparkles

In operation 26 years, 21 years at this location.

Our Story started in the fall of 1989, a dream was born. Mr. Sung Kim a Korean American started a one man shop in the heart of Maywood, Illinois. For over two decades we have grown into a full size collision center. We perform not only body work but all aspects of a vehicle repair from small mechanical to big heavy collision restoration. West Suburban Auto is a family owned business. We dedicate our time and services to every client like if they were our only one. For over 20 years we have followed the principle of “repair cars with precision and efficiency, no short cuts and always on time”.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (473)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and friendly staff who provide excellent communication throughout the repair process. The quality of workmanship is frequently described as outstanding, with vehicles returned looking brand new and thoroughly cleaned. While some repairs experienced delays due to parts availability, customers appreciated being kept informed with regular updates via text messages and phone calls. The timely completion of work when parts are available, combined with the courteous and knowledgeable staff, has resulted in strong customer loyalty and numerous recommendations to family and friends.
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"... took the survey awhile back, but Ill send it again. The did a fabulous job on my Chevy Equinox!" Read more
"Beautiful work. Friendly staff. Would go to them again for any auto body work!"
"... service, kept us informed on every step. Wonderful work, restored to brand new" Read more
"The service was great, my car came back looking fantastic, not only did they do the repairs that were needed ..." Read more
"The repair was done perfectly and all the people were wonderful to deal with. I ..." Read more
"Great text updates. Accurate prediction of when work would be completed."
"they send constant text reminders"
"The staff were extremely friendly and helpful. They kept me updated through the whole process, and I got my car back in a very reasonable timeframe. ..." Read more
"The shop was great and kept me informed of every step in the process."

My Experience

Very satisfied.

My Experience

Likely to Recommend

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Returned Clean

My Experience

Paint is a perfect match. Great work

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They do an awesome job with body work. Have had work done by them multiple times. Very friendly and fast service. Highly recommend!!

Customer Service

Great people

Returned Clean

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You guys did great! Thank you!

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Very efficient.

Returned Clean

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The car looks very good

Customer Service

Wasn’t keep up to date at the end of the repairs

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John was excellent to work with

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My Experience

Took longer than I expected. A month is a long time to wait

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Returned Clean

My Experience

West Suburban Auto Body does a great job! Nice people, reliable results, excellent communication.

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Great job overall and loved the updates along the way. Would recommend to friends.

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Returned Clean

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Returned Clean