West Suburban Auto Body

4.9 (476reviews)
96%
420 Roosevelt Road,  Glen Ellyn,  IL  60137
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Shop AssistantSparkles

In operation 26 years, 21 years at this location.

Our Story started in the fall of 1989, a dream was born. Mr. Sung Kim a Korean American started a one man shop in the heart of Maywood, Illinois. For over two decades we have grown into a full size collision center. We perform not only body work but all aspects of a vehicle repair from small mechanical to big heavy collision restoration. West Suburban Auto is a family owned business. We dedicate our time and services to every client like if they were our only one. For over 20 years we have followed the principle of “repair cars with precision and efficiency, no short cuts and always on time”.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (476)

Likely to Recommend

Repair Quality

Great job. Pleasant folks to work with.

Customer Service

Returned Clean

My Experience

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My Experience

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My Experience

I like that everyone was professional and pleasant Every time we call and service was good!!

Likely to Recommend

Repair Quality

Was please with service!

Customer Service

Returned Clean

My Experience

Worst experience I’ve ever had in my life no exaggeration. Took my car there for repairs and it’s no better now. The replaced they rear hatch and now it’s extremely crooked. They painted over dust and dirt. There’s paint drips on the inside. They broke pieces and instead of replacing them they were glued back onto the car. I will never return and I will write a google review.

Likely to Recommend

Wouldn’t recommend this place to my worst enemy.

Repair Quality

One of the worst experiences of my life no exaggeration. Took my 2020 Tiguan to have the rear hatch replaced and took them a month and when I go to pick up the door is crooked and they broke pieces on the interior. Also they forgot to paint the damage on the quarter panel and attempted to paint it with a brush in front of me in the parking lot. Returned to have hinges replaced to fix the still crooked door. When I picked it up the door was still crooked they painted over dirt and dust and instead of replacing the pieces they broke they glued them back on. Already going through State Farm to go to another shop. Will never step foot in west suburban again and I intend to write a google review.

Customer Service

One of the worst experiences of my life no exaggeration. Took my 2020 Tiguan in to have the rear door hatch replaced. After returning 3 times the door is still crooked. They painted over dirt and dust on the door and they broke pieces and after saying they’d replace then they just glued them back on and figured that was good enough that’s literally what the manager told me. They also attempted to touch up damage they forgot to repair with a paint brush. Horrible shop. Reported all issued to State Farm and will be going to another shop to fix what you messed up.

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My Experience

Likely to Recommend

Repair Quality

The repairs were done timely & well done. Everyone was very helpful & kept us informed along the way.

Customer Service

Everyone was friendly, and willing to answer questions. They explained what was going to be done and when. It was a pleasant experience.

Returned Clean

Likely to Recommend

I have done a number of cars for us and all the work has been satisfactory

Repair Quality

Car came back looking better than when I bought it

Customer Service

Customer service was friendly and informative can’t ask for more

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My Experience

Looks great. Thank you!

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My Experience

John is amazing!

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Repair Quality

People are great

Customer Service

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Likely to Recommend

Repair Quality

Great workmanship on the car. I would highly recommend.

Customer Service

Great experience working with John and Lyn. No BS talk from any of the staff like what you would expect from other auto shops.

Returned Clean

My Experience

My car was ready early than they promise..👍👌

My Experience

Great service. Great to meet you guys. John, hope to see you at WBC.

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Repair Quality

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Repair Quality

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My Experience

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Repair Quality

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Likely to Recommend

I like them

Repair Quality

They are very nice and simple

Customer Service

They are very helpful

Returned Clean

My Experience

This is the second time I’ve brought my car in for repairs at West Suburban and they’ve done a great job both times! John and Lynn are the best!! Everyone is so friendly and great with communication and updates on your repairs. Definitely recommend!