Westcott Automotive Group

4.4 (749reviews)
92%
2410 S Church St,  Burlington,  NC  27215

In operation 45 years.

Westcott Automotive is a family owned dealership with full service mechanical and body repair centers. We have been serving the community since 1981. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We can repair and service your vehicles right here, no need to take it somewhere else and we sell tires as well. We truly are your one stop shop for all your vehicle needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (749)

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I will recommend them to everyone. Super friendly and kept me up to date every step of the way.

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For this to be a dealership the work isn’t the quality you should be getting. Very disappointing.

Repair Quality

The quality of work was not good. Runs and bubbles in the paint. The body shop is going to try to resolve the issues this Monday. Hopefully they will fix the issues and meet the quality of work that Westcott is known for. We will see! To be continued…

Customer Service

There were a lot of excuses made of why the quality was poor. The manager wanted to have the insurance company pay for some of the fix and for the loaner/rental while they have my truck for another week.

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Couldn't ask for better service and Rose is excellent at her job. Very good experience

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Promt, informative, very friendly customer service. Job was done with precise, meticulous attendance and care. Thank you for working extra to finish ahead of schedule. We need our automobile during the weeks post op for traveling to appointments. Job well done.

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Good job, very professional.

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Very professional and courteous. Took time to explain everything . Great customer service team.

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The staff was great and kept me informed every step of the way. The car is beautiful.

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Shawn was extremely communicative, friendly, and helpful. Best service I've had anywhere in a long time.

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Thank you for everything. Rose did a fantastic job keeping me informed throughout the entire process

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They did a wonderful job and she called me consistently with updates.

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