Westcott Automotive Group

4.5 (750reviews)
94%
2410 S Church St,  Burlington,  NC  27215

In operation 45 years.

Westcott Automotive is a family owned dealership with full service mechanical and body repair centers. We have been serving the community since 1981. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We can repair and service your vehicles right here, no need to take it somewhere else and we sell tires as well. We truly are your one stop shop for all your vehicle needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (750)

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My Experience

We dropped off our car last Tuesday and picked it up three days later this as promised on Friday! The team saw to it that Enterprise was there to pick us up with a rental! Wescott went above and beyond to accommodate my family. They were also the most courteous and professional automotive group that I've had the pleasure of dealing with in a very long while. More dealerships amd body shops should strive to be more like Wescott Automotive! I will be dealing with these guys for any body shop needs in the future. Their work was spot on and perfect!

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Great customer service

My Experience

Rose was terrific!

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My Experience

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My Experience

This was my third visit with Westcott. Each time the service has been impeccable. Ms. Rose is always so friendly! She's a real asset to your company!

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My Experience

The repair was fine and the people were great. The one hitch was the communication between Westcott and Enterprise on my need for a car with three rows of seats. I have 4 children that all need to be in a back seat. I showed up at Enterprise assuming that my message had been conveyed. It had, but no one had gotten back to me to let me know a vehicle that fit my family was NOT available. I'm not sure who dropped the ball, whether it was Enterprise, Westcott, or Nationwide. Needless to say, the vehicle I was given was no help to me as I had to get a babysitter to watch my kids since they all wouldn't fit in the Car AND and the next day my husband had to get rides to and from work so I could use his car.

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My Experience

The odometer was changed, my steering wheel changed, and 30 some miles were added, and radio stations changed. The work on the car looks really good. Thank you for that.

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no evidence of damage!

Customer Service

they all did a very good job & I appreciated the quality all around!

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