Westcott Automotive Group

4.5 (750reviews)
94%
2410 S Church St,  Burlington,  NC  27215

In operation 45 years.

Westcott Automotive is a family owned dealership with full service mechanical and body repair centers. We have been serving the community since 1981. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We can repair and service your vehicles right here, no need to take it somewhere else and we sell tires as well. We truly are your one stop shop for all your vehicle needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (750)

Likely to Recommend

Repair Quality

Great work

Customer Service

Rose was awesome and kept me updated every step of the way.

My Experience

The entire experience was wonderful. Updated daily on the progress of repair. Rose was wonderful- kind, considerate, professional and very competent. All in all, I would recommend Westcott to everyone.

Likely to Recommend

Repair Quality

Customer Service

Rose was very helpful, courteous, kind and professional. The repair on my car was wonderful. The entire experience was great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

There was a part that was on the window shield that was unattached when I picked the car up. It was not like that prior to me bringing the car in, nor was it part of the repair. I have not had the opportunity to bring it back for inspection as I have just been released from the hospital.

Likely to Recommend

Repair Quality

Took longer than expected. One person was rude on the phone and hung up on me.

Customer Service

My Experience

Buena atención personal muy amable

Likely to Recommend

Repair Quality

Customer Service

My Experience

Completed before expected time. Sent repeated status reports. Answered all questions along the way. Washed and cleaned up after repair. Looks like new!! Miss Rose is great! Thanks, Westcott Body Shop staff !

Likely to Recommend

Repair Quality

Everything done quickly and well. Rose in front office is excellent at her job. Great communication on what is happening.

Customer Service

Perfect!

My Experience

Excellent service Exceeded expectations!

Likely to Recommend

Repair Quality

Customer Service

They used to throw in a detailing of vehicle after repair but not now

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

In-person service is great over the phone leaves a lot to desire

Likely to Recommend

Repair Quality

Customer Service

Excellent service!

Likely to Recommend

Repair Quality

Customer Service

Very nice and friendly. Very fast and professional service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly staff and the guys in the shop did an amazing job on my vehicle. It doesn't look like anything ever happened. Car was ready before the expected date.

Likely to Recommend

Repair Quality

Customer Service

Very friendly staff and the guys in the shop did amazing job with the repairs.