Western Auto Crafters

5.0 (842reviews)
100%
811 N. Western Ave,  Los Angeles,  CA  90029
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz Elite
Nissan
Ram

Reviews (842)

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Customer Service

Likely to Recommend

After receiving the service from here, I feel that their employees are very trustworthy. Marco, who I believe, is the owner made promises to me and all were fulfilled. Once again I appreciate all that they have done for me and my family and ensuring that my car is now safe and reliable again.

Repair Quality

My car looks brand new and Marco even took care of some marks on my car that I showed him for free. Like I said they did an excellent job!

Customer Service

I was very impressed by their customer service. From the receptionist to the owner, everyone was quick to do their job. I was particularly impressed about their professionalism. They were quick to remedy any issue, for example, I was waiting for enterprise and Sandra, who I believe is the receptionist, called Enterprise to see what was taking so long and to notify them that the client, me, had been waiting for an extended time. I really appreciated this since I am very busy and also expecting at the moment.

My Experience

My experience at Western auto crafters was amazing, friendly staff and quick service.

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Customer Service

My Experience

The team at Western was incredibly accommodating and understanding. My Nissan turned out great, you'd think it were brand new! Marco was very helpful in making sure everything was taken care of. Absolutely no complaints. Thank you Western Auto Crafters!

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My Experience

great service and excellant job on the repair done to my car. What makes it even better is i always get an instant text. giving me the status of my car while at the shop.

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I would highly recommend you all to anyone who needed car service. Western Auto Crafters is so professional and go above and beyond of what is required.

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Workmanship and the customer service will not only keep me coming back, but make me recommend to friends as well.

Repair Quality

My car came back looking brand new. I couldn't have been happier with the work.

Customer Service

My Experience

Marko is the best.

Likely to Recommend

Repair Quality

Amazing work!!

Customer Service

Always communicates!!

My Experience

Western Autocrafters in La has a wonderful team. I dealt directly with Marko who reassured me I was in good hands. He is wonderful! Everyone was pleasant and great to work with. Marko was extremely accommodating and understanding! I felt like I was getting the best customer service the entire time! I will be returning if I have any other issues in future. I have already recommended this shop to others because of how well I was treated! Thank you!

My Experience

I was very satisfied with the overall service I received! Marko and his staff were very friendly and accommodating! I would definitely use their services again in the future.

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My Experience

The car looks fantastic! Many thanks!

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Best customer service I've received from a body shop. The status texts were so helpful and it saved me so much time that you took care of my rental car.