Western Auto Crafters

5.0 (841reviews)
100%
811 N. Western Ave,  Los Angeles,  CA  90029
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz Elite
Nissan
Ram

Reviews (841)

Likely to Recommend

Repair Quality

Customer Service

Amazing! So thoughtful and really take the time to give you every thing you need.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was above & beyond,and my vehicle looks fantastic! Marko texted me frequently to give me updates, which I truly appreciated. I highly recommend you to my friends!

Likely to Recommend

Repair Quality

Customer Service

Stellar service!

Likely to Recommend

Repair Quality

Amazing job, top notch work

Customer Service

Very prompt and the most courteous treatment from any body shop I've ever been to.

My Experience

Very comprehensive on the customers needs, excellent customer service with updates on the process of your vehicle repair. I was completely satisfied with the work provided by Western Auto Crafters, i will definitely return should i need the service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is by far the best auto body shop I have ever been to. not only is the customer service superb and I feel like I'm in Beverly Hills every time I enter their office and get treated as such. but my car comes back in better condition than before whatever problem I bought it in for. They seriously are amazing they never over charge for services, and they do such a quick and great job. They also understand that I work very hard to for the car that I have and so when I come in for minor scratches or dents they've always taking care of me for what I can afford out-of-pocket. The last time I picked up my car I left with tears of joy and that doesn't happen often, so that means something. So if you are truly looking for a great place to go I can't say enough about how amazing this places and the people that work here.

Likely to Recommend

I've had such a good experience at this place I will always come here

Repair Quality

They did an amazing job

Customer Service

My Experience

Western Auto Crafters is an incredible business. When I first came in with my damaged car, I was completely overwhelmed. Marko immediately calmed me down by assuring me that he would take care of my car and all of its issues... and he absolutely did. Not only was he able to finish the work in an extremely timely fashion, but he was completely professional and was always available for any questions or concerns. I practically drove out of Western Auto Crafters feeling like I had a brand new car! Thank you, Western Auto Crafters!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Hopefully my car won't need to be worked on anytimes soon but when the time comes, I will definitely be back

Repair Quality

I am very please with the workmanship!!

Customer Service

Everyone was very very nice!! I had a very pleasant experience.

My Experience

The staff were extremely courteous and attentive to our needs. The kept me appraised at all times in the status of my vehicle. They went anove and beyond what one would expect in regards to customer service.

Likely to Recommend

Repair Quality

Very satisfied with the work and the customer service I was provided at Western Auto Crafters

Customer Service

Very satisfied

My Experience

Marko was fantastic. Very helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciate the fast, courteous, and professional service. I will definitely be back if I need any other work done to my car.

Likely to Recommend

I will definitely recommend Western Auto Crafters to my friends. It was the best experience I have had with repairs to my car.

Repair Quality

Customer Service

They were most accommodating to my schedule, very polite and courteous.

Likely to Recommend

I have already recommended the shop to 2 friends

Repair Quality

My car came back to me looking like a brand new car!

Customer Service

Friendly and prompt- excellent communication

My Experience

Western Auto Crafters is the most professional, experienced, and knowledgeable company. I wouldn't go anywhere else; and I won't let my friends go anywhere else either.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for going above and beyond in customer service. The car is a brand new 2005 Toyota corolla. Looks and drives great. And it was delivered the day promised. Thank you Western Auto Crafters!

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service

My Experience

Marko and his staff are amazing! Their customer service is too notch. I loved the texts along the way keeping me up dated on my car's status! I will refer everyone to them!

Likely to Recommend

I won't go anywhere else for a repair now!

Repair Quality

My car was not only fixed, but sparkling and clean. Looked brand new.

Customer Service

Always there for me and my questions! Loved the service with rental car and always keeping me in the loop on the status of my car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very much so.

Repair Quality

Like a new car!

Customer Service

Quite remarkable the individual care there.

My Experience

What a great experience! Marko and Sandra and the whole team were nice,, professional, fast, and my 15 year old car looks like new!

Likely to Recommend

Already have!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Marco went the extra mile and fixed up even the little scratches that weren't necessarily from my accident ... My car looks brand new!! Super satisfied :)!

Customer Service

I was updated often about the progress of the vehicle and Marco was fantastic with helping me figure out the process the whole way through and was always available if I needed to ask about something