Western Autobody, Inc.

4.9 (202reviews)
96%
5800 Guerneville Rd.,  Sebastopol,  CA  95472

Western Autobody, Inc. is a collision facility focusing on high quality and competitive pricing to meet our customer’s needs. Western Autobody is locally owned and, for over 40 years, has served West Sonoma County and the surrounding communities. For us, every customer counts! Whether it is a minor door ding, or a major collision repair, you will be taken care of in a timely manner. Our ASE and I-CAR certified technicians are constantly being trained and updated with the latest collision techniques to better serve our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Motorcycle Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (202)

Likely to Recommend

Repair Quality

Customer Service

Great work by estimator and staff

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Repair Quality

Customer Service

Amazing work!

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Repair Quality

What a fantastic experience, many thanks to the Guerneville Rd guys. Thanks especially to Tony for making this repair so easy. His customer service skills are greatly appreciated.

Customer Service

Super service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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ABSOLUTELY!

Repair Quality

Tony and the crew were the best of the best! Super communicative, friendly, professional and just plain ol’ awesome! This is my third experience with Western Autobody and I would highly recommend them over and over again! Thank you guys♥️

Customer Service

Tony and Megan were fabulous!! Great experience and Tony’s super awesome

Returned Clean

Likely to Recommend

I've always thought highly of your work. My only little criticisms are described above.

Repair Quality

The only negative is that the repair took so long. I understand the you were short of help, but I was not renting a car so it was pretty inconvenient.

Customer Service

Again, I think there might have been a little more effort to make the delay easier.

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Likely to Recommend

Repair Quality

Western Auto Body was wonderful to work with! Starting with drop off and ending with pick up, all was so easy. The staff at Western Auto are so friendly and efficient. Thanks to all of you!!😃

Customer Service

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Repair Quality

Customer Service

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Only shop n town as far as I'm concerned.

Repair Quality

Tony and the team were absolute professionals. They delivered way above expectations.

Customer Service

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Repair Quality

Customer Service

I can't blame you for the delay getting parts from Porsche.

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Repair Quality

The best Customer Service and a great job of returning my car to me almost like brand new!!

Customer Service

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Repair Quality

Later than expected on due date. Everything was good.

Customer Service

Sometimes no return call.

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Repair Quality

They had to blend the fender with the hood when I picked it up the first time, then it was blended very well.

Customer Service

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Likely to Recommend

I would recommend calling Western Autobody to anyone who has been in an accident.

Repair Quality

Customer Service

Great friendly customer service!

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I’ve already been recommending it to others.

Repair Quality

Staff was professional, courteous, and the job was done in a timely manner.

Customer Service

Customer service was exceptional.

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Repair Quality

My car looks just like new!

Customer Service

All staff was very helpful from getting the quote to taking me to get my rental car to pick up of my car.

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Likely to Recommend

Repair Quality

I cannot express strongly enough how grateful I am for the service I received. I highly recommend Western Autobody to everyone.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean