Western Collision Works
In operation 48 years.
Western Collision Works is Los Angeles' premier body auto body repair shop. We have the best-in-class training and service warranties. Our technicians are specially trained and I-CAR certified to handle all of your collision and wreck repair work. We guarantee all of our paint & body work performed on all vehicles, assuring to bring the vehicle back to factory specification. We pride ourselves in taking care of our customers with the best service possible. We work with all major insurance companies to provide stress free experience. Contact us to see what we can do for you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Rushed and incomplete repairs.
Customer Service - 0.5/5.0 -
My car was NOT fully repaired due to some sort of misunderstanding with the repair shop. I have emailed my adjuster and have been awaiting to hear from the repair shop regarding fixing the issues they didn’t resolve. My car does not feel driveable, however, they released it to me anyway. There are multiple sensors broken and potentially an issue with my gears slipping when revving the engine.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Depends on the issue. Since they are a body shop they could not put a cage over the catalytic converter so that was annoying to me but the communicating and timing was great.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Vera did an excellent job in communicating the work and allowing me to talk to the repair guy.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I received optimal service from Western Collision. Vera and Elizabeth were especially helpful and communicated with me effectively and efficiently throughout the process. My car was fixed beyond my satisfaction.
My Experience - 5.0/5.0 -
Crasias por su grande esfuerzo de trabajo muy agradecido grasias
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Western Collision. Everything was so easy and I particularly appreciated the attention and knowledge of Vera and Elizabeth.
Customer Service - 5.0/5.0 -
Thank you Western Collision. Everything was so easy and I particularly appreciated the attention and knowledge of Vera and Elizabeth.
Likely to Recommend - 2.5/5.0 -
they are probably very good but not for us
Repair Quality - 0.5/5.0 -
the inside panel is bad as is the repairs look sad
Customer Service - 1.5/5.0 -
i was not at all happy with the repairs. they look bad . it was a vandalism incident not where someone hit the vehicle. the door handle was tore off and a screwdriver was in it!!! AAA said it looked like it was hit from the photos
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very very satisfied.
Customer Service - 5.0/5.0 -
Top notch service- staff was incredible! Car looks brand new, I am a very happy customer.
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly staff