Westport Auto Craft, Ltd
In operation 62 years.
Family owned auto repair business that has been serving the community since 1986. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everything from start to finish was flawless. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great experience, wonderful customer service and my car looks fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
I don't know yet it is not finished.
Customer Service - 2.5/5.0 -
My car was not finished by today and I have had no communication from them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0 -
customer service was excellent however they put in the wrong rear window and left a torn windshield wiper in. It took 1 week to redo that. However, when they did, they delivered the car to me which was greatly helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Westport Auto Craft provided excellent service. I was kept updated on the progress being made on my vehicle and the repairs were done professionally and perfectly. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I can not say enough good things about Westport Autocraft and specifically working with Rob. He was instrumental in getting my car to his place. I had reached out to my insurance company on 4 separate occasions without success to have my car towed to Westport Autocraft. On call from Rob started the wheels in motion to get my car fixed. The emails from Westport Autocraft were extremely helpful to know where in the process my car was! I am very grateful for Rob and Westport Autocraft for the work they did. I’m a very satisfied customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0 -
Bumper looks new and paint matches the car
Customer Service - 2.5/5.0 -
While the final repair met expectations, poor communication made this an 8 week job. I had to proactively follow up often to get the estimate, to check status on approval from insurer, on part arrival, and then found the part was there but nobody called. They said it would take 1 day to do the job. It took 3. I had to call end of day 1 to ask what happened. Then again on day 2. Finally they got an additional part to complete the job, but they should have called to let me know. I would have rented a car. I know everyone is busy and things get delayed, but it was a poor experience