Westside Fender/Body & Refinishing, Inc.
94-221 Leonui Street,
Waipahu,
HI
96797
USA
In operation 43 years.
COLLISION REPAIR, INSURANCE WORK
Services
- Insurance Company Assistance
- Lifetime Warranty
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Hyundai
I-Car
Kia
Nissan
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. A standout highlight across reviews is the complimentary interior and exterior detailing provided with repairs, which frequently surprised and delighted customers. Communication throughout the repair process is widely appreciated, with customers noting timely updates via calls and texts. Repairs are frequently completed ahead of schedule, adding to overall satisfaction. A small number of customers noted areas for improvement, including parts fitment concerns and occasional communication gaps, as shared directly in their feedback.
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Service Quality
"... explaining the damage and how they would repair it. The quality of their work was outstanding—my bumper looks as good as new, and the paint matched perfectly. They finished the ..."
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"The repair quality was superb. The work was completed professionally, everything looked excellent, and I was very satisfied ..."
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"... Everything was fast, easy and understandable and the quality of work was incredible!"
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"Exceeded expectations! Completed repairs sooner than anticipated. Back to factory specs."
"... Dropped my car off just to replace the bumper and got back what I would have thought was a brand new car. Inside of the car was cleaner than when I dropped ..."
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"It was done sooner than expected. Happy for that!"
"Three day initial timeline down to one."
"I was told 2 weeks out and it was ready next day, very impressed."
"It was ready a week earlier than it was scheduled to be finish"
"... a rush job ever time my vehicle was dropped off. An estimated 8 day repair turned into 2. I stressed several times that I was not in a rush ..."
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"... the repair process. They provided timely updates, communicated clearly, and made sure I knew the status of my vehicle every step of the way."
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"They have walked us through everything. Informed us what was going to happen and what was going to be done."
"Punctual updates without having the need to call yourself to find updates. Excellent work was done to my Elantra ..."
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"... highly disappointed in the quality of the repair, the time I wasted and lies told by Westside Fender."
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"They have great customer service. Made everything easy with my insurance claim. Good communication."
Angel
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Richard
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Martina
(Nissan owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0 -
Definitely will recommend to others
Repair Quality - 5.0/5.0 -
Bumper was repaired to my specs and I loved The fact the washed and shined the more car!!! Mahalo
Customer Service - 5.0/5.0 -
They kept me appraised daily with texts
Returned Clean
Haley
(Hyundai owner)
reviewed 8/27/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Patricia
(Honda owner)
reviewed 8/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Noel
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job for my repair thank you so much
Customer Service - 5.0/5.0
Karlyn
(Infiniti owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0 -
Amazing care.
Repair Quality - 5.0/5.0 -
Easy, strong communication and excellent service.
Customer Service - 5.0/5.0 -
Explained things in a clear manner making the process easy.
Returned Clean
Gloria
(Infiniti owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied and happy for cleaning the outside and inside
Returned Clean
David
(Chevrolet owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Albert
(Toyota owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was quick and very friendly. I was kept apprised of the parts availability and dates and time for repairs Everything was explained
Customer Service - 5.0/5.0
Returned Clean
Ciara
(Toyota owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service, staff were very helpful and kind.
Customer Service - 5.0/5.0
Returned Clean
Emmanuel
(Honda owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Bryan
(Toyota owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0 -
This is my second vehicle with them. They did a great job with the first one thats why I came back.
Repair Quality - 5.0/5.0 -
My vehicle looked great. Seems like it was never damaged.
Customer Service - 5.0/5.0 -
Communication was good.
Returned Clean
Gerry
(Toyota owner)
reviewed 8/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was fast and great
Customer Service - 5.0/5.0 -
The staff was great
Wendell
(Toyota owner)
reviewed 8/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rubin
(Nissan owner)
reviewed 8/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jessel
(Toyota owner)
reviewed 8/7/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Dropped off my car expecting that they will just fix what was needed, came back and picked up a car that looked like it was detailed inside and out. Great service and the repair made it look like my car wasn’t hit from behind!
Customer Service - 5.0/5.0 -
Good communication, easy to work with, helpful explanations
Fred
(Toyota owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0 -
Since in the 90, very very nice people, would recommend this shop to my family anyone, my car always come out looking brand new.
Repair Quality - 5.0/5.0 -
Westside Fender always my choice, since in the 90’s always was my favorite shop, They go above and beyond
Customer Service - 5.0/5.0
Returned Clean
Raymond
(Nissan owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thomas
(Ford owner)
reviewed 8/3/26