Westway Ford Collision Center

5.0 (1,725reviews)
99%
801 W Airport Fwy,  Irving,  TX  75062
Bot
Shop AssistantSparkles

In operation 39 years.

Westway' s Collision Center is a large full service repair facility. Our friendly staff and highly trained body and paint technicians ensure top quality repairs. Westway Collision has achieved I-CAR Gold status and is Ford Certified. Our facility is complemented with state of the art equipment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,725)

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Returned Clean

My Experience

The work they did is amazing and Anna was extremely helpful answering my questions.

Likely to Recommend

Great work and convenient location.

Repair Quality

The quality of the repairs is top notch!! In addition, the customer service support throughout the process was excellent!’

Customer Service

The personal assistance with our questions and updates on the process was excellent. Anna was a top notch representative!!

Returned Clean

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Returned Clean

My Experience

Ana was so professional, wonderful experience!

My Experience

The repair to the vehicle was extremely nice. I am very pleased with finished product.

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My Experience

From the beginning when entering the office we were greeted kindly, everything was explained to us in detail. After leaving our vehicle communication was easy and constant, seeing the updates on the link provided was helpful. The completion of our vehicle was finished earlier than predicted which was even better and we were satisfied with the job well done.

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Translated from Spanish by Carwise
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My Experience

Gracias por haber realizado un buen trabajo y tener antes del tiempo pronosticado la entrega de mi carro. Anita fue la encargada de recibir mi carro y siempre fue muy amable y muy profesional. Excelente trabajo a todo su personal. Súper recomendado

Likely to Recommend

Súper recomendable

Repair Quality

Totalmente recomendable, me encantó el trabajo, el tiempo y la comunicación. Anita fue la persona encargada y verdaderamente muy profesional.

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My Experience

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My Experience

I m pleased with Ana personal attention she was very professional

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My Experience

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My Experience

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Easy & great communication

Customer Service

Returned Clean

My Experience

Ana Torres was very good. She kept me updated throughout the whole process she is definitely a keeper.

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Ana Torres worked well with me and answered my questions when I dropped the car off for repair. They finished my car right at 6:00 which is closing time for Anna but she stayed to make sure everything was right and that I was satisfied. She even had the text remove too good light bulbs from the old headlamp that had to be replaced so that I could have them for the future. She had a great attitude and was very professional. She also helped me leave my rent car from Enterprise at her location because they had already closed for the day. And it should get a blue ribbon. Thank you

Likely to Recommend

Professional staff is very friendly and they will answer any questions customers have

Repair Quality

The repairs looked great. All I can say is that I did notice that when they replaced the new headlamp that the old one is starting to get cloudy. Boohoo, I'll have to get that cleaned. Otherwise Ana Torres was professional and answered all my questions during this process. She kept me informed of the estimate, payment options on my deductible, and completion date. Very friendly and helpful.

Customer Service

I guess Anna was my repair shop personnel unless you mean the actual mechanics which I never met. But Anna was great

Returned Clean

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My Experience

Great job I like Ana t always keep me informed on job that was being done I was a bit nervous Ana told me don’t worry we can fix it

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My Experience

Either the panel on top of the left front wheel or the hood on the driver's side is out of line.

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