Crest Collision-Frisco

5.0 (1,786reviews)
100%
6100 State Hwy 121,  Frisco,  TX  75034
Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,786)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, outstanding communication, and timely repairs delivered by the team at Crest Collision-Frisco. Many highlight that repairs were completed to an impressively high standard, with vehicles returned looking brand new. Customers frequently commend the proactive and thorough communication throughout the repair process, including regular text and call updates at every stage. Timeliness was also widely appreciated, with several customers noting their vehicles were ready ahead of schedule. A few customers noted areas for improvement, including clearer project ETAs in status updates, better upfront communication about insurance-related delays, and the removal of credit card surcharges — all points raised directly by customers in their feedback.
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"I received my car the same way I did the day I purchased it. I've yet to find a flaw."
"... quickly, with quality work. I received both of those and friendly, responsive customer service. Unconditionally recommend Crest Collission" Read more
"Very professional staff and the quality of the work was superb."

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awesomeness

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My Experience

Lincoln is an outstanding manager for Crest. He is extremely customer service focused.

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Wonderful experience! Lincoln took excellent care of us!

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I had such a great experience with Crest Collision Center, and I can’t say enough good things about my advisor, Lincoln! He truly went above and beyond to make the entire process as easy and stress-free as possible. He kept me updated, answered all of my questions, and was always so helpful and friendly. Denine

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My Experience

Lincoln remained very responsive throughout my recent repair experience.

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Have you received the change order that you sent to AAA from 900 some dollars cause I paid that to you already and I need to be reimbursed ASAP

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All looks good

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I needed my Daughters car repaired quickly, with quality work. I received both of those and friendly, responsive customer service. Unconditionally recommend Crest Collission

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My Experience

Car looks very nice and the Abe Lincoln customer service was great!

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The car looks great and customer service was handled by the master Abe Lincoln!!!

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Car looks great and the customer service guru Abe Lincoln did a great job of keeping me informed!

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