Crest Collision-Frisco

5.0 (1,760reviews)
100%
6100 State Hwy 121,  Frisco,  TX  75034
Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,760)

Customers say
Overall Customer Satisfaction
Customers consistently praised the collision center for its outstanding service quality, proactive communication, and high-quality repairs. Many highlighted how staff went above and beyond to keep them informed at every stage of the repair process, often through texts, calls, and pictures. Repair outcomes were frequently described as exceptional, with vehicles returned looking brand new. Customers also appreciated the team's professionalism in navigating insurance processes. A few customers noted areas for improvement, including repair delays, unclear ETAs in status updates, a credit card surcharge, and isolated quality concerns requiring multiple return visits - all mentioned directly in customer feedback.
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"I got back a vehicle that looked better than before the accident! Truly appreciate their time and attention to detail!"
"I received my car the same way I did the day I purchased it. I've yet to find a flaw."
"Very professional staff and the quality of the work was superb."
"The work is poorly done and contains many mistakes"

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My Experience

My Experience

Awesome service! Courteous, efficient and professional Shout out to Lincoln Havens and his team

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I would recommend to other

Repair Quality

Great service! Greg Vetrano is an amazing and very knowledgeable person and every time provides an excellent service and a great communication. I would do more business with Crest Cadilac service! Thank you!

Customer Service

Amazing service! No complaints at all. Great staff and excellent customer service

Returned Clean

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Customer Service

My Experience

Lincoln was fantastic to work with and made the whole process seamless. Would 100% recommend!

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Repair Quality

Lincoln was fantastic to work with! 10/10 ⭐️

Customer Service

Returned Clean

My Experience

Excellent customer service. Goes above and beyond.

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Customer Service

Lincoln went above and beyond to make sure all issues were resolved and that I was totally satisfied.

Returned Clean

My Experience

Crest Collision is truly the best. From start to finish, everyone was super nice, sweet, and incredibly professional. A massive shout-out to Alyssa, Lincoln, and Chrissy for taking such good care of me! They were nothing short of wonderful throughout the whole experience. They went above and beyond to answer every single question I had, making a stressful situation so much easier. The communication was fantastic—they kept me updated every step of the way, so I always knew exactly what was happening with my car and what stage of the repair process it was in. When I picked up my car, I was honestly speechless. I was so surprised by how incredible it looked—literally brand new, like nothing had ever happened! Crest Collision is the place to go. I couldn't be happier!

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Returned Clean

My Experience

Lincoln was great to work with. He kept me informed of every step of the process, was very thorough in looking over my car before and after repairs. He really put me at ease. He is certainly an asset to your team and represents everything Crest stands for!

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My Experience

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Great customer service, the repair was done to my satisfaction.

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Returned Clean

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Great experience and work performed

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Returned Clean

My Experience

Very good thank you

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Would give the highest recommendation

Repair Quality

Fantastic service-Lincoln and the entire team were exceptional!!

Customer Service

The best!!

Returned Clean

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Have used Crest Collision before and the service and attention to detail never disappoints!!

Repair Quality

Great Job!!

Customer Service

Customer service and focus was amazing!

Returned Clean

My Experience

Impressive service. Lincoln handled everything like a pro. Thanks

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Returned Clean

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Repair Quality

Customer Service

Returned Clean