Westway Ford Collision Center

4.9 (1,734reviews)
99%
801 W Airport Fwy,  Irving,  TX  75062
Bot
Shop AssistantSparkles

In operation 39 years.

Westway' s Collision Center is a large full service repair facility. Our friendly staff and highly trained body and paint technicians ensure top quality repairs. Westway Collision has achieved I-CAR Gold status and is Ford Certified. Our facility is complemented with state of the art equipment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,734)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, top-notch, and restoring vehicles to like-new condition. The team was widely recognized for professionalism, friendliness, and going above and beyond to meet customer needs. Communication was a standout strength, with many customers highlighting daily updates, constant progress notifications, and transparency throughout the repair process. Timeliness was frequently commended, with several repairs completed ahead of schedule or within a week. Customers also appreciated the added touches of vehicle cleaning and detailing upon pickup. A few customers noted areas for improvement, including occasional scheduling coordination issues, facility appearance, and rare instances of missed deadlines or incomplete work, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
Select to learn more
"... looks better than the day I bought it a year ago. Bodyshop at Westway is second to none. Communication was consistent and I always felt in ..." Read more
"Westway Ford Irving did an excellent job on my Infiniti. The paint was very well matched. I would definitely ..." Read more
"Westway Ford's body shop repaired my Maverick to like new condition in a short period of time. I will continue to use them in the future ..." Read more
"... was smooth, communication was clear throughout, and the final results exceeded my expectations. The staff was professional, efficient, and attentive to detail. I would confidently ..." Read more
"The work completed was flawless and they communicated with us through the entire process! 5 stars all the way!"
"Incredible service as always. Got us in and out so we had our rental for half the time insurance thought it should take. Cant recommend ..." Read more
"... of the best experiences Ive had with a body shop. They had my car repaired within a week." Read more
"I am very satisfied. The staff was great and the repairs were completed in a timely manner."
"Had to wait on some parts to come in."
"I was informed every step of the repair process with updates. The vehicle looked great these professionals did ..." Read more
"... customer service, no mismatched paint, reasonable price, sent emails daily with updates on the process, only took a week to complete the work I needed." Read more
"They kept me updated on the progress of the entire repair process"
"... in the truck bed, necessitating another trip. 3. We received messages everyday that it was on schedule. When the day can, we received a message that it wasn't ..." Read more

Likely to Recommend

And I have many times

Repair Quality

Anna and her team went above and beyond. She communicates incredibly well, and worked hard to find parts that kept the total low enough to not be totaled. It was amazing and this is the fourth repair we have brought to Westway b/c of the great service. If I could hire her and her team I would in a second!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job and great work

Customer Service

Very helpful staff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service, no mismatched paint, reasonable price, sent emails daily with updates on the process, only took a week to complete the work I needed.

My Experience

Kevin went above and beyond to help me. Lucky to have hom’

Likely to Recommend

Repair Quality

Kevin went out of his way to help. He is the BEDT!

Customer Service

Returned Clean

Likely to Recommend

I will recommend Westway Ford Collision Center to anyone looking for a shop.

Repair Quality

I am very satisfied. The staff was great and the repairs were completed in a timely manner.

Customer Service

Customer service was great. Ana was very professional and helpful throughout the entire process. Kevin was super cool, too.

Returned Clean

My Experience

Incredible service as always. Got us in and out so we had our rental for half the time insurance thought it should take. Can’t recommend enough!

Likely to Recommend

Repair Quality

My vehicle has never looked better. Services were quick and easy and they gave me frequent updates.

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

1. There were some new scratches on the tail gate. 2. They also forgot to put in the mat in the truck bed, necessitating another trip. 3. We received messages everyday that it was on schedule. When the day can, we received a message that it wasn't ready. They missed the schedule

Customer Service

Anna was very pleasant

My Experience

Everything was great! From the moment I spoke with Anna on the phone until the moment when I received my vehicle in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Ana went above and beyond and called Enterprise to have someone pick me up at the body shop so they could drive me to Enterprise where I got a rental.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

thanks for the great job. I am totally satisfied. Thanks, Mohamed

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Siempre se los a recomendado

Repair Quality

Ana es muy efficiente y siempre cumple con mis expectations por eso que siempre confio en su equipo que siempre van aser muy buen trabajo y Ana Maria siempre te atiende con mucha amabilidad es por eso que siempre confio mis carros para que me los arreglen gracias por todo Ana Maria en Westway ford

Customer Service

Completamenta muy sastifecha

Returned Clean