Westway Ford Collision Center

5.0 (1,725reviews)
99%
801 W Airport Fwy,  Irving,  TX  75062
Bot
Shop AssistantSparkles

In operation 39 years.

Westway' s Collision Center is a large full service repair facility. Our friendly staff and highly trained body and paint technicians ensure top quality repairs. Westway Collision has achieved I-CAR Gold status and is Ford Certified. Our facility is complemented with state of the art equipment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,725)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was well taken care of from beginning to end. Ana was professional, courteous, and easy to work with on these repairs. I was greeted with a smile and a "Hello!" by everyone I met. Every associate also asked if I had been helped and if I needed anything. Extremely top notch service!

Likely to Recommend

I would definitely recommend this shop for repairs!

Repair Quality

The car looks great! It looks nothing ever happened.

Customer Service

Ana kept communication with me throughout the entire process, and it was done exactly when I was told.

Likely to Recommend

I have 2 repairs that had issues when given to me and had to return them now.

Repair Quality

My expedition was returned to me with some type of short to my electric. I’ve had to replace battery already and my cruise does not work. Also, my hazard lights stay on. You have failed to provide me with a loaner to bring in my expedition to get fixed. No communication from you and I have to be one constantly following up for update.

Customer Service

Don’t get communication unless I call for a status

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My vehicle was not received in the same conditions. Interior door lock cover keeps popping out.

My Experience

Everyone was very nice and professional and kept us informed every step of the way. Great job on all the repairs.

Likely to Recommend

Repair Quality

Customer Service

Kept us informed every step of the way.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Ana was very nice and was a big help. We appreciate her being so communicative about everything that was being worked on

Customer Service

Returned Clean

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Ana Torres is a diligent, honest and very enthusiastic person. This is my 3rd repair visit with Ana, and her service has been 2nd to none each time! Ana provides timely updates and most importantly she is honest and always upbeat.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always pleased with the prompt service Thanks to Ana for always giving the extra mile for a great customer service

Likely to Recommend

Repair Quality

They took care of repair same day thanks

Customer Service

Ana is always with a smile and best disposition

Returned Clean

My Experience

I have to come back for fog light installation but other than that the repair went great! Thank you Ana!

My Experience

Christian was so helpful and all the others we are so happy that we chose y’all!!!!! Very professional!

Likely to Recommend

Favorite place

Repair Quality

Everything was wonderful glad to be back in my car!

Customer Service

Was updated always and it was very professional!

Returned Clean

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Repair Quality

Customer Service

My Experience

I am so satisfied with your service. I will recommend you highly thank you for all your support and always keeping me informed.❤️

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Repair Quality

Customer Service

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Repair Quality

Cristian was attentive and very knowledgeable

Customer Service

Returned Clean

My Experience

Kevin answered Anna answered all my questions. The truck looks like new. Excellent craftsmanship by the repair technicians. Would definitely shop here again!!

Likely to Recommend

Repair Quality

Great service from Kevin and Anna

Customer Service