Whitaker Auto Collision Center

5.0 (45reviews)
100%
3615 Willow Spring Road,  Austin,  TX  78704

Small family owned and operated auto collision business setting the standard for collision repairs in the Austin area with over 60 years of experience. Our goal is to provide high quality repairs to all of our customers and provide a high level of communication throughout the repair process including text and email communications with our customers. We place customers needs and safety at the highest level with our expertise, honesty and stellar service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (45)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Always great work.

My Experience

Appreciated the frequent updates and detailed voicemails when I couldn't get to the phone. Excellent attention to detail on my car when I came to pick it up

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great work and detail.

Repair Quality

Great experience with Shane, he really stepped up for us when we needed him to. He was always communicating with us about where we were in the process and delt with the insurance company on our behalf. Will definitely recommend your shop and especially Shane. Great job and beautiful work, satisfied with the final outcome.

Customer Service

Shane was amazing!

Returned Clean

My Experience

My Experience

Good work done for estimated fee and sooner than estimated completion. What's not to like about that.

My Experience

Everything was as one would wish to be. Shane who I work with, really made me understand everything. Every step was explained and communicated. I appreciate the service very much. Thank you.

My Experience

We had the privilege of working with Shane and he was very transparent, and very informative with every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Would not consider recommending anyone else

Repair Quality

OUTSTANDING

Customer Service

Outstanding

Returned Clean

Likely to Recommend

Specially Shane Rogers he knows what his doing. And talking about

Repair Quality

Shane Rogers did an amazing job always updating me on my car . Everything was done smoothly and fast and to the point. Love the service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The team is compassionate and friendly! Feels like family and will definitely make them my permanent collision/ auto repair choice!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Whitaker was the absolute easiest experience and friendliest auto body shop we’ve ever used. Highly recommend.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car is jointly owned by Gary and Jane but Jane drives and maintains it. I was very impressed with the workmanship and the professionalism of the owner and employees. Loved was it was female owned.

Likely to Recommend

I especially like that it is a woman owned company

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

This is my third vehicle you have repaired and all 3 were excellent. It took a bit to find the new location but am glad I did. Shane is great to work with

Likely to Recommend

Repair Quality

Shane has always been straightforward and dependable. He has advised me on 3 different vehicle repairs. All 3 came out looking like new. I don't even bother getting any other estimates.

Customer Service

Returned Clean

Likely to Recommend

Would not recommend anyone else

Repair Quality

OUTSTANDING.

Customer Service

OUTSTANDING

Returned Clean