Classic Collision S Congress

4.9 (3,157reviews)

98%

(512) 444-5555

4501 South Congress Ave, Austin, TX 78745

98%

See Photos

4501 South Congress Ave
Austin, TX 78745

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Classic Collision S Congress

See Photos

4501 South Congress Ave
Austin, TX 78745

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 73 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai and Nissan; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (3,157)

Sort By:
Newest
Rating

2,756 Customers Rated

5 Stars

75.9% Complete

(2397)
4 Stars

6.7% Complete

(212)
3 Stars

1.7% Complete

(53)
2 Stars

1% Complete

(32)
1 Star

0.5% Complete

(15)
< 1 Star

1.5% Complete

(47)

Customers say

Overall Customer Satisfaction

Customers consistently praise Classic Collision for exceptional customer service, with staff members being described as friendly, professional, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls that keep them informed at every step. Timeliness is another key positive, with numerous repairs completed ahead of schedule, often days or even weeks early. The shop goes above and beyond by cleaning and detailing vehicles before return, which customers greatly appreciate. While most experiences are overwhelmingly positive, some customers noted minor issues requiring return visits, though these were typically handled promptly and professionally. The combination of quality workmanship, excellent communication, and customer-focused service creates a consistently positive experience that earns strong recommendations.

Select to learn more

Service Quality
Timeliness

"Impeccable repairs. The car was returned to me cleaner than I left it. Almost a brand new car Im driving."

"Wouldnt know it had been damaged! Looks brand new!"

"The repair quality was excellent. Everything looks and feels brand new, and the attention to detail ..." Read more

"Excellent body work!"

"Two days EARLY! WOW!!"

"Yes, it was ready 13 days before the projected time, the team worked super fast. Repairs were completed ..." Read more

"It was ready 4 days before."

"It was finished 4 days early!😁👍"

"Almost two weeks early."

Service Quality
Timeliness

Service Quality
Timeliness

"Impeccable repairs. The car was returned to me cleaner than I left it. Almost a brand new car Im driving."

"Wouldnt know it had been damaged! Looks brand new!"

"The repair quality was excellent. Everything looks and feels brand new, and the attention to detail ..." Read more

"Excellent body work!"

"Two days EARLY! WOW!!"

"Yes, it was ready 13 days before the projected time, the team worked super fast. Repairs were completed ..." Read more

"It was ready 4 days before."

"It was finished 4 days early!😁👍"

"Almost two weeks early."

Destination (Subaru owner) reviewed 8/3/26

Great service. Very personable staff. They did a great job on my vehicle and I got it back earlier than expected. Will recommend to everyone I know

Great work. Friendly service. Would recommend to everyone I know

Sixto (Chevrolet owner) reviewed 8/3/26

profesional y rapidez exelente comunicacion con el cliente

Alloysious (Mazda owner) reviewed 8/3/26

Logan was amazing. Very responsive, courteous, and professional regarding my requests and the entire repair process (even when I was wrong!). I have nothing but praise for him and the entire repair process. I hope to not become involved with another collision soon but take comfort in knowing you folks are there and available.

exceptional

Emily (Nissan owner) reviewed 7/30/26

I do not remember her name but the desk lady was always super nice and helpful.

Ryan (Ford owner) reviewed 7/29/26

Great color matching. Slight warpage in the replacement part and paint chip from installation - very minor. Thank you!

Denisse (Dodge owner) reviewed 7/28/26

Great staff and great service!!!

Renee Olivia (Toyota owner) reviewed 7/28/26

Logan was very dependable and professional throughout the whole process. 10/10

Reyes (Honda owner) reviewed 7/27/26

Yes Drew was terrific!

Travette (Honda owner) reviewed 7/27/26

Anonymous (Jaguar owner) reviewed 7/27/26

Vicente (Toyota owner) reviewed 7/27/26

Incredible experience. One of the mechanics came to pick me up from my house when my car was complete instead of me getting an Uber. Very professional and happy with the customer service.

They were super friendly and one of the mechanics even came to pick me up from my apartment instead of having me call an Uber.

Claudia (Honda owner) reviewed 7/27/26

Margarito (Ford owner) reviewed 7/23/26

Thanks for the wonderful attention

Barbara (Honda owner) reviewed 7/23/26

Car looks great! Great customer service! Thank you Logan. 😎🙏🏻🚗

Thank y’all for the work completed. Much appreciation to Logan! 😎🙏🏻

From beginning to end, common makes common sense, Logan exhibited professionalism & concern as my vehicle was being serviced.

Much gratitude to all here! 😎🙏🏻

Angela (Kia owner) reviewed 7/20/26

Rosalinda (Ford owner) reviewed 7/20/26

Excellent customer service

Very professional and friendly

Holly (Honda owner) reviewed 7/18/26

I worked with Drew and he was fantastic. This was my first time there and if I ever need bodywork on my vehicle again, I will definitely be returning. Also have told all of my family about what a great job Drew and Classic Collision. We have a lot of cars so that’s a lot of people!

Natalie (Chevrolet owner) reviewed 7/15/26

Classic Collision was fast, friendly, and convenient. I really appreciate the vacuum and car wash too.

Deborah (Toyota owner) reviewed 7/14/26

Elizabeth (Lexus owner) reviewed 7/14/26

Great service and communication

Top of reviews

Classic Collision Dripping Spr...

4.9 2,937 reviews
3990 US-290
Dripping Springs, TX 78620
Classic Collision Buda

4.9 2,639 reviews
2133 Main St
Buda, TX 78610
Classic Collision Kyle

4.9 1,745 reviews
21681 I-35
Kyle, TX 78640

AutoNation Collision Center Au...

5.0 2,983 reviews
4901 Weidemar Ln
Austin, TX 78745
All Ready Automotive

5.0 166 reviews
900 Shelby Lane Suite 1
Austin, TX 78745
Whitaker Auto Collision Center

5.0 44 reviews
3615 Willow Spring Road
Austin, TX 78704

view more shops in: Austin | 78745

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Classic Collision S Congress

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision S Congress

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,157)

2,756 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0