Classic Collision S Congress

4.9 (3,192reviews)

99%

(512) 444-5555

4501 South Congress Ave, Austin, TX 78745

99%

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4501 South Congress Ave
Austin, TX 78745

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About Classic Collision S Congress

See Photos

4501 South Congress Ave
Austin, TX 78745

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 73 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai and Nissan; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (3,192)

Sort By:
Newest
Rating

2,786 Customers Rated

5 Stars

76% Complete

(2425)
4 Stars

6.7% Complete

(214)
3 Stars

1.7% Complete

(53)
2 Stars

1% Complete

(32)
1 Star

0.5% Complete

(15)
< 1 Star

1.5% Complete

(47)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, professional repairs, and excellent communication. Many highlight that vehicles were returned looking brand new, often cleaner than when dropped off. Repair timelines frequently exceeded expectations, with cars completed ahead of schedule. Proactive text and phone updates kept customers well-informed throughout the process. A few customers noted minor issues such as panel misalignment, missing parts, or sensor problems post-repair, reflecting areas for improvement as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Impeccable repairs. The car was returned to me cleaner than I left it. Almost a brand new car Im driving."

"Wouldnt know it had been damaged! Looks brand new!"

"My car looks great, all of the damage from the collision was repaired. The interior of my car was also cleaned ..." Read more

"... timely fashion and consistent with the estimates. The work was excellent and the car was returned clean and in great condition." Read more

"Absolutely fantastic job, yet again from the professionals at classic collision! Theyre wonderful, fair, honest, ..." Read more

"Two days EARLY! WOW!!"

"Not only a great job but almost two weeks early! Thanks."

"Repairs could have been done faster and yet it still felt like it was rushed"

"Every single sensor is lighting back up again in my vehicle. That was supposed to be fixed after the collision ..." Read more

"Communication with me was excellent. And the repair work was top notch!"

"Perfect level of communication and response speed. First bodywork Ive ever had completed on time. Great service ..." Read more

"The text messages were very nice to opt into."

"Nobody ever answers the phone- it rings and rings and then says there is a mechanical problem and it hangs ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Impeccable repairs. The car was returned to me cleaner than I left it. Almost a brand new car Im driving."

"Wouldnt know it had been damaged! Looks brand new!"

"My car looks great, all of the damage from the collision was repaired. The interior of my car was also cleaned ..." Read more

"... timely fashion and consistent with the estimates. The work was excellent and the car was returned clean and in great condition." Read more

"Absolutely fantastic job, yet again from the professionals at classic collision! Theyre wonderful, fair, honest, ..." Read more

"Two days EARLY! WOW!!"

"Not only a great job but almost two weeks early! Thanks."

"Repairs could have been done faster and yet it still felt like it was rushed"

"Every single sensor is lighting back up again in my vehicle. That was supposed to be fixed after the collision ..." Read more

"Communication with me was excellent. And the repair work was top notch!"

"Perfect level of communication and response speed. First bodywork Ive ever had completed on time. Great service ..." Read more

"The text messages were very nice to opt into."

"Nobody ever answers the phone- it rings and rings and then says there is a mechanical problem and it hangs ..." Read more

Celeste (Chevrolet owner) reviewed 9/18/26

Roger was great. He kept me updated on repairs

Brenda (Kia owner) reviewed 9/14/26

Everything was done in acceptable time limit My Kia looks as good as new!!

Julia (Nissan owner) reviewed 9/14/26

I want to specifically thank Roger and his entire team. From start to finish they made the experience seamless.

Roger and his entire team were great! Tina at the front desk was awesome as well!

Dennis (Toyota owner) reviewed 9/14/26

Cheri (Mazda owner) reviewed 9/14/26

Roger was a great help to me and kept me updated along the way! I really appreciate how quickly and properly the work was done!

Thanks for the prompt fixes and friendly service.

Yesenia (Chevrolet owner) reviewed 9/10/26

Luis (Toyota owner) reviewed 9/10/26

Phillip (Nissan owner) reviewed 9/8/26

I was updated constantly and kept in the loop about my car the only confusion was about payment but even then it was a simple fix and there was patience and professionalism I appreciated the service truly

Gregg (Land Rover owner) reviewed 9/7/26

Roger was on it from the moment the claim came in.

Damion (Chevrolet owner) reviewed 9/7/26

Omar (Hyundai owner) reviewed 9/7/26

Great service, prompt and fast

Jacob (Mazda owner) reviewed 9/4/26

Rogelio is great to work with! Very communicative and friendly. The whole staff did a great job. Highly satisfied.

Erica (Mazda owner) reviewed 9/1/26

Professional and timely service!

Dustin (Acura owner) reviewed 8/31/26

Great service, honest pricing, liked how clean my car was after

Louisa Mata & Albert (Kia owner) reviewed 8/31/26

Most definitely

Excellent service and will worth it. Was a little unsure at first but was surprised with the outcome.

Excellent service

Michelle (Mazda owner) reviewed 8/31/26

Pablo (Mercedes Benz owner) reviewed 8/31/26

Fantastic job quality and always ensuring that I knew how the repairs were progressing.

Cindy & Raymond (GMC owner) reviewed 8/27/26

Only because of the the imperfections on the left front fender

The left front fender well doesn't line up as it should. Also the left front fender Ultimate emblem was damage.

Roger was very helpful and great guy to work with.

Penn (Cadillac owner) reviewed 8/27/26

Casey (Toyota owner) reviewed 8/27/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Classic Collision S Congress

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision S Congress

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,192)

2,786 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?