Classic Collision Dripping Springs

4.9 (2,938reviews)
98%
3990 US-290,  Dripping Springs,  TX  78620
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In operation 22 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Dripping Springs, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
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Email

Reviews (2,938)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting daily text and call updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new or better than before. Timeliness was a strong theme, as numerous customers noted their vehicles were completed ahead of schedule. The front desk staff and service advisors were widely commended for their professionalism, friendliness, and genuine care. A recurring pleasant surprise was receiving vehicles cleaned inside and out upon pickup. A small number of customers noted areas for improvement, including occasional lapses in proactive communication near completion, a few instances of repairs requiring a return visit, and isolated concerns about paint matching and repair quality.
AI-Generated from reviews written in the last 12 months
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"The car was not fixed properly and unfortunately had to take it to a different classic collision to finish the repairs."
"I am having to come back for redo repairs a second time due to improper care of the repairs of our car. First a broken basin was ..." Read more
"Extremely satisfied with the quality of the repair and the attention to detail. Thank you for returning my car to me in a clean and perfect ..." Read more
"Beautiful job on my truck. Came out looking like a new truck. The service representative was very helpful keeping ..." Read more
"Wonderful experience with staff! My car was finished 3 days earlier than expected which was great!"
"... perfect and I love the daily update via texts. And it only took 3 days. Im a very a very satisfied customer. Great Job !!!" Read more
"... question. Was originally going to be ready on Wed 56 but wasn't ready until Fri 58 due to a delayed part coming in and re-do or reset the bumper because it didn't look ..." Read more
"... accurate professional kept me advised on progress and completed ahead of projected time frame." Read more
"... Showed up vehicle was entirely disassembled. Was told different stories about state of repairs. Spent $700 in rentals and was without a vehicle ..." Read more
"... service from beginning to end. Excellent communication. I knew each day what was going on with the car. Everyone is very nice and professional." Read more
"... would have preferred to handle this directly, but the lack of communication has been very disappointing." Read more

My Experience

On time and excellent communication

My Experience

Cole explained the process and delivered the car on schedule. Everything looks great! Thanks for cleaning the car!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Highly recommend This will be my go to shop for all my vehicles repair needs

Repair Quality

Excellent service Car looked like brand new Everything works perfectly the first time

Customer Service

Exceptional customer service Timely communicating with updates and progress of the repair Les Kubena was easy to talk to; he explained clearly all the issues and the fixes. He was very helpful and went above and beyond to make sure I am satisfied with the repair, the results exceeded my expectation.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Beautiful job on my truck. Came out looking like a new truck. The service representative was very helpful keeping us informed about the status of the vehicle and the process involved. I will definitely recommend Classic Collision.

Customer Service

Classic Collision did a beautiful job repairing the damage to my truck. It looks like a brand new truck. The service was outstanding. The service representative kept us well informed through out the repair process. I will be using and recommending Classic Collision for all auto body work repair. Job well done.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did a good job again, pleased with the quality of repair. FrankW

Likely to Recommend

Satisfied customer

Repair Quality

Did very good assessment job, followed by a very good repair job

Customer Service

Cordial and professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car was completed when promised. Work was done to my expectations.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Brandon, as always is a pro. With great customer service skills. If he’s not training others formerly, he ought to be. :) But really everyone there is amazing. I take my hat off to you all. Great leadership, Les! Don

Likely to Recommend

I already have on numerous occasions.

Repair Quality

I’d make it a 12 if I could.

Customer Service

Always providing more than expected.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My truck hasn't looked this good in years thanks for staying on top of it and getting back so quickly your front desk personal and enterprise made for a great experience CBM 3rd

Likely to Recommend

Classic Collision has taken care of 3 of my family’s vehicles over the years

Repair Quality

Customer Service

Brandon was great. Very friendly, very helpful, and he kept me informed with consistent communication

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wonderful service !

Likely to Recommend

Repair Quality

Great experience

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Brandon is the man! I appreciate the work y’all do.

Likely to Recommend

And I have on a couple of occasions already

Repair Quality

You guys (thanks again Brandon!!!) are the best

Customer Service

Again, everything about my experience with you guys is excellent - always has been. You have a great professional team representing you.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very satisfied.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you! The service was great! Communication, labor and service was prompt and fantastic!

My Experience

Excellent service and work

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This was our second repair by Classic Collision Dripping Springs. Mousa and the whole team were terrific. Estimates, ordering parts, updatesand repair were exactly as promised, and everything proceeded like clockwork. Love your texting system! And the result is my car is perfect again. Thank you so much!

My Experience

Completely done

My Experience

You went above and beyond. I wish you could have replaced the door handle and seat belt, but the work was excellent thanks. I will relay this to my insurance company.

Likely to Recommend

Repair Quality

The repair of the damaged part from the wreck looked good, but there was touch of paint applied to small chips in the hood that were not related to the wreck, and it was not the right color and does not look good at all

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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