Classic Collision Dripping Springs

4.9 (3,017reviews)
97%
3990 US-290,  Dripping Springs,  TX  78620
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In operation 22 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Dripping Springs, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
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Email

Reviews (3,017)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs receives high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness is a standout strength, as many repairs were completed ahead of schedule, often surprising customers. Friendly, professional, and courteous staff are frequently mentioned as making stressful situations feel manageable. Several customers noted the added bonus of receiving their vehicles cleaned inside and out. A small number of customers noted areas for improvement directly in their feedback, including occasional delays in proactive communication, minor quality touch-up concerns, and isolated instances of repairs requiring a return visit.
AI-Generated from reviews written in the last 12 months
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"The car was not fixed properly and unfortunately had to take it to a different classic collision to finish the repairs."
"... cake was that they even finished a week ahead. The quality of the repair and paintwork, first class. They kept texting me the progress. We were made ..." Read more
"Excellent service Car looked like brand new Everything works perfectly the first time"
"... Now after the recent rain we have found that our rear windshield wiper was installed inverted and we found mismatched paint splatter on the side of the car that the damage wasn't ..." Read more
"Extremely satisfied with the quality of the repair and the attention to detail. Thank you for returning my car to me in a clean and perfect ..." Read more
"... perfect and I love the daily update via texts. And it only took 3 days. Im a very a very satisfied customer. Great Job !!!" Read more
"Wonderful experience with staff! My car was finished 3 days earlier than expected which was great!"
"... I was also told during the estimate process that it would be around 5 days and it was over a week for repairs." Read more
"The vehicle damage repair was completed ahead of schedule, early, and vehicle computer scan showed all clear. An SRS ..." Read more
"I received my vehicle earlier than expected"
"... & I truly thank Brandon for a good experience. He constantly kept me informed of where they were at with my car; I mean constantly & that is not usually the case. ..." Read more
"... Showed up vehicle was entirely disassembled. Was told different stories about state of repairs. Spent $700 in rentals and was without a vehicle ..." Read more
"... would have preferred to handle this directly, but the lack of communication has been very disappointing." Read more
"... and explained how the repair process would work. He kept me completely informed during the repairs with updates and handled the entire process knowledgeable and ..." Read more
"Would have liked more communication and expectation-setting regarding timelines, realize it is challenging when insurance is involved ..." Read more

Likely to Recommend

Repair Quality

Great work, great communication and easy to work with. Extremely nice and responsive to questions. Highly suggest using.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

very timely response. beautiful finish out of the repairs. We are very pleased

My Experience

I was very pleased with how quickly the entire process took. Everything was done very professionally, from getting the repair quote, to picking up the car. Brandon was a pleasure to deal with!

Likely to Recommend

Repair Quality

Happy with Brandon's service level from from the start. Quick estimate, car was taken in the next morning, and then ready for pick up the morning after. I was updated along the way and the car was nice and clean when I picked it up. Also, I asked Brandon if we could keep the car inside out of the sun, he took car of that too! Very satisfied.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Although the replacement fender part couldn't be located through CC resources the repair techs did well hamering the fender piece back into shape. The overall time was excessive and the cost increase was not justifiable given the some if the initial repairs included in the estimate were not performed or parts purchased.

Customer Service

The initial 2 week delay from drop off was not necessary

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The advisors were accurate, the work was exceptional, they worked around our schedule to help us to get our car back .

My Experience

Everyone was very nice and helpful. They clearly care about doing the work well and saving money during the process where they can. I was very impressed.

My Experience

It took longer than I was told initially and there were some communication issues but overall I understood the complications.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was extremely kind and helpful keeping me informed throughout the process! My mechanic Edgar did a great job repairing my car, overall very pleased with everyone at classic collision dripping

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great service. Very friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I got my car back better than ever. It was sparkling clean and feels like brand new. Very much appreciate all the work that went into my repair, thank you so much for everything!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Our truck looks like new again. Didn’t expect to have the interior detailed and that was a huge bonus. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Good quality repair!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Very friendly and professional staff

Customer Service

Friendly and professional

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is the second time I have had my truck in your shop and my experience was just as great this time as the last. You guys are the only shop I’ll bring my cars to for body repairs

Likely to Recommend

I would definitely recommend this shop to anyone I know looking to make a body repair

Repair Quality

Second time I have taken my car to this shop and I will continue to have all my cars serviced here

Customer Service

Amazing the entire office is a pleasure to work with

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very professional and courteous..

Customer Service

Professional and courteous

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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