Caliber - Dripping Springs
16299 Fitzhugh Road,
Dripping Springs,
TX
78620
USA
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, outstanding repairs, and impressive turnaround times. Many highlight that vehicles were completed ahead of schedule, often days or even weeks earlier than expected. The quality of repairs is frequently described as flawless, with cars returned looking brand new. Communication throughout the repair process receives high marks, with customers appreciating regular text updates and proactive outreach. The welcoming, professional, and friendly atmosphere is a recurring theme. A few customers noted areas for improvement, including occasional paint quality concerns, incomplete reassembly, alignment issues, and inconsistent proactive communication requiring follow-up calls from customers.
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Service Quality
"Excellent communication, quality of service, and timely completion of work. Highly recommend for any service needs!!"
"Very professional from start to finish. I was kept informed throughout the repair process with regular text updates. ..."
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"Very professional from start to finish, was very informative as to where they were in the process, the work was ..."
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"Quick, quality, communication, and caring! Thats a great combination for a repair shop."
"When i came to pick up my vehichle, the repair was not done well. There was clear texture in the clear coat. I had ..."
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"Quality first and got it done faster than expected"
"Extremely good job with my car, delivered faster than expected"
"... Collision kept me updated through the entire process and repaired my vehicle in half the time initially estimated!"
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"It was three days late and then they lost the key...."
"Pleasant staff, seamless communication & fast turnaround."
"Fantastic communication- wonderful body work and great customer service."
"... Collision in Dripping Springs, TX was excellent. Great communication, always professional and kind throughout the entire process. We cannot thank them enough. ..."
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"Communication was great with me and my insurance agent. I was kept in the loop and given updates. They were ..."
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"... everyone was very nice during the entire process. I do wish the communication and updates had been a little more robust—especially since I was having to renew my ..."
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Trevor
(Chevrolet owner)
reviewed 10/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Maurice
(Subaru owner)
reviewed 10/19/26
My Experience - 5.0/5.0 -
The team did a great job and paid attention to details.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Christopher-R
(BMW owner)
reviewed 10/15/26
My Experience - 5.0/5.0 -
Great job by the team!
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Joseph
(Kia owner)
reviewed 10/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Steven
(Honda owner)
reviewed 10/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nancy
(RAM owner)
reviewed 10/12/26
My Experience - 5.0/5.0 -
Our vehicle repairs were timely completed and professionally done. We were kept informed daily about the status of the repairs. We would highly recommend Caliber to others.
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Joseph
(Chevrolet owner)
reviewed 10/12/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Carol
(Lincoln owner)
reviewed 10/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lauren
(Mazda owner)
reviewed 10/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Herbert
(Cadillac owner)
reviewed 10/9/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We are very pleased
Repair Quality - 5.0/5.0 -
Very well done! Speedy. Professional.
Customer Service - 5.0/5.0 -
Polite. They were in constant touch with us, updating us daily.
Joseph
(Honda owner)
reviewed 10/8/26
My Experience - 5.0/5.0 -
Good quality job. It took time to complete the job but my emphasis was on quality and so am satisfied.
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Allyson
(Volvo owner)
reviewed 10/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Jesse
(Chevrolet owner)
reviewed 10/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lisa
(BMW owner)
reviewed 10/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job! My car looks like new.
Customer Service - 5.0/5.0 -
Brittany was awesome
Kataja
(Lexus owner)
reviewed 10/5/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There were a few minor imperfections - a paint chip on the fender, and the grill a bit bent still.
Customer Service - 5.0/5.0 -
Appreciated the regular updates.
Returned Clean
Phillip
(Ford owner)
reviewed 10/5/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
updated me often and met expectations on repair
Customer Service - 4.5/5.0 -
Great see previous comments
Returned Clean
Barry
(Chevrolet owner)
reviewed 10/5/26
My Experience - 5.0/5.0 -
Job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Robert
(Ford owner)
reviewed 10/2/26
My Experience - 5.0/5.0 -
Quick to fix. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick and very helpful
Customer Service - 5.0/5.0
Kept me Informed?
Yes
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Kaushik
(Audi owner)
reviewed 10/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Tim
(Ford owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
James, Scott and Brittni are all just really awesome to work with and made the repair easy and painless!!!