Caliber - Austin - Shelby Ln
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Timeliness
My Experience - 5.0/5.0 -
Brian and team are exceptional and because of their excellent service, attention to detail, clear communication and expertise I will now be a loyal customer to Caliber. This was my first time with Caliber and I’ve always had tough experiences with body shops. My car had extensive damage and Brian did everything he could to help me get my car repairs done as fast as possible, frequently updating me on the progress and ensuring the cat was in tip top shape when it was ready. Truly amazing experience and I will definitely be spreading the word.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was great service all around and very knowledgeable. Got finished quicker than anticipated and it was amazing work on top of that. Very sweet staff and very patient as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick and quality job. d the updates I got through out. And very sweet and understanding staff
Customer Service - 5.0/5.0 -
Very sweet and patient
My Experience - 5.0/5.0 -
Very fast and professional service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy buen trabajo
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brian was dynamite! He kept me in the loop throughout the process. My car looks perfect.
Likely to Recommend - 5.0/5.0 -
Brian at the Shelby Lane location is wonderful.
Repair Quality - 5.0/5.0 -
Brian was amazing to work with.
Customer Service - 5.0/5.0 -
Brian is knowledgeable, professional and has amazing customer service skills.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Honestly really loved how quick they got my car back to and that my car was also cleaned by yall team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ron was absolutely amazing with communication, timeline, and repairs! My car looks brand new! I will definitely recommend to my friends and will stop by for any future repairs!
Customer Service - 5.0/5.0 -
My car looks amazing!! Absolutely stunned on great they did on the repairs
My Experience - 5.0/5.0 -
Everyone at that location was so nice and helpful and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was excellent, end product looks great. Roy at the Shelby lane branch was extremely attentive, communicated well and was very helpful throughout the process, and did a great job
My Experience - 5.0/5.0 -
I’ve had to come to this location twice in the last year, and Roy and team are always great! Efficient, quick, and thorough in their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roy did a great job communicating to me and letting me know what was happening with my truck while in the shop. The work on my vehicle looked good as new!
Customer Service - 5.0/5.0 -
Again, Ray was very communicative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything is good And thank you, Roy
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
For the repairs needed, I felt the truck was in the shop a little too long.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Roy did a great job communicating throughout the entire process.