Caliber - Austin - Shelby Ln
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
The team at Shelby Lane did an incredible job. They stayed in constant communication, did excellent work, and went above and beyond in customer service. Definitely will be recommending to friends.
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision and am very happy with the repair. Brian was amazing from start to finish professional, courteous, and very helpful. He kept me informed and made the whole process easy and stress-free. The repair looks great, and I truly appreciate the excellent customer service. Thank you, Brian!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with Caliber Collision. Brian was very helpful, professional, and provided excellent customer service throughout the process. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yall did a great job quickly getting my car back on the road in spite of delays from paperwork. The communication was top notch and it was always easy to get info about the status of my car. Much appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you to everyone who helped get my car back to working. You all did a wonderful job and really helped through this difficult situation. The whole team should definitely get a bonus or raise. They were extremely helpful and so kind to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Shelby Lane crew is world-class
My Experience - 5.0/5.0 -
so far so good, I haven’t really got to look things over.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love the communication and updates
Customer Service - 5.0/5.0 -
Always informed what is going on step by step. Always responsive and professional.
My Experience - 5.0/5.0 -
Have pretty much used Caliber for all my repairs. Always great service and communication. Roy Garza was very professional and was always on top of letting me know all progress updates as they came through. I also got my vehicle back well before the estimated date of completion which I appreciated greatly. Great team there at the Shelby Lane location. Would highly recommend and will use again if I need any other repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have been using Caliber for most of my repairs. Staff is always very friendly and knowledgeable. Roy Garza was on point with all updates concerning the repairs and the team also got it done well before the estimated time of completion. Will continue to use Caliber for any and all repairs in the future
Customer Service - 5.0/5.0 -
Have been using Caliber for most of my repairs. Staff is always very friendly and knowledgeable. Roy Garza was on point with all updates concerning the repairs and the team also got it done well before the estimated time of completion. Will continue to use Caliber for any and all repairs in the future
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone involved In The repairs was very professional and worked above and beyond to ensure that everything was completed in a timely manner with precision! Ulysses was also a top tier member and crucial to this iob
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was good throughout the process. The repair was completed on time.