Whitaker Auto Collision Center

5.0 (45reviews)
100%
3615 Willow Spring Road,  Austin,  TX  78704

Small family owned and operated auto collision business setting the standard for collision repairs in the Austin area with over 60 years of experience. Our goal is to provide high quality repairs to all of our customers and provide a high level of communication throughout the repair process including text and email communications with our customers. We place customers needs and safety at the highest level with our expertise, honesty and stellar service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (45)

Likely to Recommend

Repair Quality

The team did an excellent job repairing a previously botched job. They were great to work with and would absolutely recommend!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Would absolutely recommend Whitaker. Customer service was great, everyone was so nice, the estimate was detailed and covered everything, and my car looks as good as new!

Repair Quality

I was so stressed about my car needing body work as I would be paying out of pocket for it. I have used two other chain body shops in Austin in the past and was not 100% satisfied with the work that was done. This time, my car was returned to me looking fabulous, honestly looking like new. The Mazda Soul Red is a difficult color to match, and the other shops didn't do a very good job, but Whitaker did such a good job that you can't even tell where the work was done. I am ecstatic.

Customer Service

Great customer service. Kyle went over everything in great detail and they were able to get my car in for the necessary repairs right away. The receptionist, whose name I unfortunately cannot remember, was the absolute sweetest.

Returned Clean

My Experience

The new Whitaker Auto Collision Center location is so much easier to get to! Julie handled all the paperwork and rental car setup, while Kyle kept me updated on the repairs the whole way. Everything was finished on time and the car looks great. Super professional and helpful team—highly recommend!

Likely to Recommend

Repair Quality

Customer Service

THE BEST!

Returned Clean

My Experience

My car looks great, the staff was informative and kind. They walked me through all details of the repair