Wiley's Collision Repair
2995 Mile Hill Drive,
Port Orchard,
WA
98366
USA
Wiley's opened its doors in 1943 Servicing kitsap county and surrounding areas for the past 80 years. Well know and trusted by the community putting quality repairs and customer service first
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with repairs frequently described as looking brand new and exceeding expectations. The team is widely commended for professionalism, friendliness, and genuine care. Communication stands out as a key strength, with customers appreciating regular text updates and transparent cost explanations throughout the repair process. Many highlight that vehicles were completed ahead of schedule, saving time and rental car costs. Customers also value the seamless coordination with insurance companies and rental car agencies. A few customers noted delays or minor quality concerns, but these were isolated and often resolved promptly by the team. Overall, the vast majority express high satisfaction and enthusiastically recommend the shop to family and friends.
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Service Quality
"They went out of their way to make my car accident repair as stress free as possible by meeting me during off ..."
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"... when I left it. I was happy with the body work, but had to bring my car back for fish eyes in the hood, and overspray on my windows and wheels. The overspray ..."
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"Really friendly staff. Exceedingly talented bodymen and painters. You would have no idea that anything had happened to our truck. ..."
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"Looks brand new! Color matching is perfection, customer service 1010 I don't think there was I ..."
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"No one comes close to the work that you did. We couldnt tell there ever was any damage to the ..."
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"Early! Thank you for the prompt repair! Promises exceeded!"
"It was completed a week early."
"The repair job is fantastic!!! I was thrilled they were able to repair quicker and saved me money on the rental car! I will definitely refer ..."
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"Was delayed twice one week each"
"Only due to a storm that damaged my car while it was with them. They kept my car a couple more days to repair ..."
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"... me the team at Wileys had worked with me and had consistent communication on updates for my car and the progress of it, I am completely satisfied with the ..."
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"Communication was excellent throughout the process, whether related to timing or explanation of what ..."
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"Prompt, professional service. Excellent communication. Easy rental car partnership. Perfect repair job. I was impressed from start to ..."
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"Answered every time I called, answered my questions with accuracy and professionalism."
"They are straight forward and customer oriented. If you want an honest estimate and evaluation this ..."
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Richard
(Ford owner)
reviewed 8/13/26
My Experience - 5.0/5.0 -
They were very professional and kept me well informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Leela
(Subaru owner)
reviewed 8/13/26
My Experience - 5.0/5.0 -
'JOB WELL DONE' indeed. Very professional staff,friendly and trustworthy . Will not go any where else. Thank you folks .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Este
(Ford owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Carrie
(Honda owner)
reviewed 8/13/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Margaret
(Honda owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Philip
(Subaru owner)
reviewed 8/12/26
My Experience - 5.0/5.0 -
The whole process from start to finish was great. Your quick and professional repairs was great. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Theodore
(Jeep owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Pleasant experience with personnel
Customer Service - 4.5/5.0
Returned Clean
Douglas
(Mercedes-Benz owner)
reviewed 8/4/26
My Experience - 5.0/5.0 -
Wiley’s work was excellent, as a mater of fact, better than original. We were completely satisfied.
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Elizabeth
(Jeep owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Diane
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mitch
(Land Rover owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
AWESOMENESS!! THESE GUYS ARE THE ABSOLUTE BEST!!
Likely to Recommend - 5.0/5.0 -
Oh and I have Referred them several times!!
Repair Quality - 5.0/5.0 -
AWESOMENESS!! they are the BEST!!
Customer Service - 5.0/5.0 -
Gary Delong is the BEST EVER!! Knows this business inside & Out !! Gentri Brierly is also awesome... she gave me a ride back to my office and very pleasant and professional!!
Nancy
(Chrysler owner)
reviewed 7/30/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with your work 10
Customer Service - 5.0/5.0
Tony
(Chevrolet owner)
reviewed 7/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Holly
(Nissan owner)
reviewed 7/25/26
My Experience - 5.0/5.0 -
Gary was very helpful and car turned out like new
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Denise
(Ford owner)
reviewed 7/24/26
My Experience - 5.0/5.0 -
Excellent service and skill. Job well done!!
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Martin
(Toyota owner)
reviewed 7/23/26
My Experience - 5.0/5.0 -
Looks great! Great communication with the text updates! Will definitely recommend your shop to other customers.
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Carol
(Toyota owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
Excellent work
Likely to Recommend - 5.0/5.0 -
Yes with the referrals, Wileys makes happen.
Repair Quality - 5.0/5.0 -
My older car looks new
Customer Service - 5.0/5.0 -
Excellent
Susan
(Toyota owner)
reviewed 7/16/26