Gerber Collision & Glass - Bremerton

4.9 (1,784reviews)
98%
327 N Montgomery Ave,  Bremerton,  WA  98312
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Gerber Collision & Glass - Bremerton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,784)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and email updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was frequently commended, as many repairs were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were recurring themes. A few customers noted minor concerns such as missed details, incomplete reassembly, or occasional communication gaps, reflecting areas customers felt could be refined. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... moment I was met with friendliness and competency. They did a superb job on my 1 year-old car and were done ahead of schedule. You could not ask ..." Read more
"Incredible customer service, the quality of work is phenomenal! My new truck looks like it rolled off assembly line. 10 ⭐️'s outa 5⭐️'s!"
"Repair is high quality- there is no sign of the initial damage. Repairs were completed ahead of schedule, and the ..." Read more
"It was quick and easy to get my car in for repair. The workmanship was very outstanding. Got my car a day earlier than expected."
"Please thank all who worked on my Sienna. They did a wonderful job. The repair was done so well that she looks like new. Thank you."
"... was kept informed as work progressed on my vehicle. Gerber completed the repair work and delivered my vehicle ahead of schedule. The vehicle looked as good as ..." Read more
"... job on the repairs to my Chevy truck they told me it would be ready on Dec 22 and it was done on Dec 15th way earlier which was fabulous." Read more
"I got a message saying my truck would be ready on 31st of July I ended up getting 2 days before"
"I was told it would be a quick fix, but ended up paying over $400 on a rental car."
"... service! Great communication on the status of repairs. Repairs were completed sooner than anticipated. Thank you!" Read more
"... repairs I've had done not that there are that many, but Gerber Bremerton's communications with me throughout the entire process were exemplary. Every couple days, ..." Read more
"The final repair looks amazing! Thank you! I really appreciated the almost daily updates via text. Also the ease of Enterprise Car rental and return ..." Read more
"... you for all of the updates about what was going on. I really appreciate the wonderful communication." Read more
"I very much appreciated all of the phone calls and text messages on the progress."
"Customer service was good when I called. I felt like there was a lack of communication with the status of my car though, they didnt text me like they said ..." Read more

My Experience

Very satisfied,good job well done Gerber Collision & Glass. Thank you team.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Made the whole experience painless and transparent. Coordinated everything with USAA and Enterprise and walked me through it all. And a beautiful repair job at the end. Many thanks!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber Collison made the repair process so stress free. They coordinated the start and stop of the rental car. Let me know when the updates would be coming. My van looks beautiful! Thank you to all who worked so hard on it. The team did a great job.

Likely to Recommend

I was very grateful for my insurance company listing Gerber and recommending them. I had no idea whom to use initially for my vehicle repair. I would most definitely recommend Gerber Collison to others

Repair Quality

Gerber Collision was so kind and supportive. They coordinated with my insurance company and the rental car agency the puck up and drop off of the rental car. Did a walk around my vehicle before and after the repairs. And called me regularly to keep me updated on the status of my vehicle. They were awesome!

Customer Service

Kind, informative, helpful. A real pleasure doing business with them

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thank you so much for your quick response to the vandalism of my car the week of my wedding. You helped a stressful week/situation that much easier.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Difinetly

Repair Quality

Fast realable service be happy to recomend you to anyone

Customer Service

We’re inform the upgrade of the repair till the day of pick up

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I just wanted to say thank you all for The awesome job you did. They keep me updated on what going on with my car .they took care of everything. They even vacuum my car, I'll will dafenatly use there business again. Most of my clients will know how good they are..because that is all I'll be talking about for a while..thank you guy for taking good care of my car. In particular Melissa and Jeremy were professional and very cordial. Asmae

Likely to Recommend

Repair Quality

Such a wonderful experience I had with you all very professional very polite very understanding and my car looks beautiful. I couldn’t be happier. Thank you so very much and I will highly recommend you to other people.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service with an exceptional staff

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

they did an awesome job thanks

Customer Service

customer service is top notch they will help you all the way

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You all did really good fantastic job looks good I’m am a satisfied customer and if something happens in the future ( I pray it don’t) but would def come back

Likely to Recommend

Definitely will tell other people of this service

Repair Quality

Excellent blend job on the paint can’t even tell there was a big scratch/ scar or dent I got to say they really did an excellent job

Customer Service

Super friendly strate forward and always text me with progress report

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We felt really comfortable leaving our Honda in the hands of Gerber's technicians. They did a super job repairing our damaged chariot and we were blown away when presented with our showroom ready car.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber had me in and out as agreed. I was driven home and had the car delivered to my home The workmanship looks factory Thank you Gerberer and thank you Alstate for referring Gerber as a preferred shop..

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We worked directly with Melissa, Jeremy and Jessica. They were amazing! They took care of us every step of the way, communicated with us the progress of our vehicle, worked diligently with our insurance company, and delivered us a fantastic product! Our jeep looks like brand new when we picked it up. Thank you so much all of you. We would definitely recommend Gerber collision of Bremerton to anyone. Thank you!

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