Gerber Collision & Glass - Gig Harbor

4.9 (3,159reviews)

98%

(253) 857-6911

9808 44th Ave NW, Gig Harbor, WA 98332

98%

See Photos

9808 44th Ave NW
Gig Harbor, WA 98332

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Gig Harbor

See Photos

9808 44th Ave NW
Gig Harbor, WA 98332

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Gig Harbor offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (3,159)

Sort By:
Newest
Rating

2,653 Customers Rated

5 Stars

74.9% Complete

(2367)
4 Stars

5.3% Complete

(168)
3 Stars

1.5% Complete

(47)
2 Stars

0.7% Complete

(23)
1 Star

0.2% Complete

(7)
< 1 Star

1.3% Complete

(41)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, exceptional communication, and timely repairs. Many highlight the flawless repair work that restores vehicles to like-new condition, with several noting repairs were completed ahead of schedule. Customers appreciate the regular text and phone updates throughout the repair process, which reduced stress and built confidence. The staff is frequently described as professional, courteous, knowledgeable, and genuinely caring. Seamless coordination with insurance companies and rental car services is also a recurring positive. A small number of customers noted areas for improvement, including occasional delays due to parts ordering issues, paint quality concerns, and requests for more proactive communication, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... results far exceeded my expectations. Not only was the repair flawless, but the car looked brand new—inside and out. The attention to detail was incredible, ..." Read more

"... with when it comes to doing a repair the correct way no matter how difficult, dealership messed up my truck during a rear window glass service and gerber took ..." Read more

"Repair looks amazing and so happy my daughter is back to driving a safe vehicle!"

"... three times and have never been disappointed. The body work was exceptional and the paint was a perfect match. I cant say enough about how excellent their workmanship ..." Read more

"Excellent customer service and high quality work!"

"Ready before and estimate came in lower than expected as well very pleased"

"Ellison was fantastic! Not only was my car completed a week early, but it was also about 12 the cost originally estimated. My car looks great ..." Read more

"... Team got my 23 Bronco into the shop right away and completed the repairs in a very quick timeline." Read more

"Our vehicle was ready earlier than the promised time!"

"It took longer than they expected"

"... process and keeping me updated consistently. Their constant communication gave me peace of mind and eliminated any uncertainty about the progress ..." Read more

"Great experience the best possible communication throughout the process a real 20 out of 10"

"The communication on the vehicle progress was helpful. The completion date was spot on. The technicians ..." Read more

"Continued communication on progress of work. Great work quality"

"More on the customer service end. I had to call multiple times to get an update."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... results far exceeded my expectations. Not only was the repair flawless, but the car looked brand new—inside and out. The attention to detail was incredible, ..." Read more

"... with when it comes to doing a repair the correct way no matter how difficult, dealership messed up my truck during a rear window glass service and gerber took ..." Read more

"Repair looks amazing and so happy my daughter is back to driving a safe vehicle!"

"... three times and have never been disappointed. The body work was exceptional and the paint was a perfect match. I cant say enough about how excellent their workmanship ..." Read more

"Excellent customer service and high quality work!"

"Ready before and estimate came in lower than expected as well very pleased"

"Ellison was fantastic! Not only was my car completed a week early, but it was also about 12 the cost originally estimated. My car looks great ..." Read more

"... Team got my 23 Bronco into the shop right away and completed the repairs in a very quick timeline." Read more

"Our vehicle was ready earlier than the promised time!"

"It took longer than they expected"

"... process and keeping me updated consistently. Their constant communication gave me peace of mind and eliminated any uncertainty about the progress ..." Read more

"Great experience the best possible communication throughout the process a real 20 out of 10"

"The communication on the vehicle progress was helpful. The completion date was spot on. The technicians ..." Read more

"Continued communication on progress of work. Great work quality"

"More on the customer service end. I had to call multiple times to get an update."

James (Ford owner) reviewed 8/13/26

Douglas (Hyundai owner) reviewed 8/12/26

You did a beautiful job on my Sonata. Thank you so much. I will recommend you to my friends.

Mark (Honda owner) reviewed 8/12/26

Repair was perfect, renewed our new car back to original condition!

Oona (Chevrolet owner) reviewed 8/12/26

The staff at the Gig Harbor facility were excellent especially Sarah and Drew Will recommend Gerber to all my acquaintances I couldn’t be happier with the staff in a usually uncomfortable circumstance Thanks! Oona Austin

Gary (Kia owner) reviewed 8/11/26

Bryanna (Kia owner) reviewed 8/10/26

Fredric (Mercedes-Benz owner) reviewed 8/10/26

Job well done!

Michael (Honda owner) reviewed 8/10/26

Exceptional service and value!

Gloria (Hyundai owner) reviewed 8/10/26

John (Nissan owner) reviewed 8/10/26

I was extremely happy with the service and the body work!

Excellent service and repair

They were over the top with customer service!

Charles (Subaru owner) reviewed 8/9/26

Byron (Kia owner) reviewed 8/7/26

We are very satisfied with the customer service and the quality of repair. Gerber was very helpful with their connection for rental car service during repair time as well as dealing with our insurance company for a smooth, stress free transaction. Highly recommend their service.

Briggen Lisa (RAM owner) reviewed 8/7/26

Pennie (Lexus owner) reviewed 8/6/26

Drew and the team did an excellent job of taking care of me and my car. Thank you!

Danny (Toyota owner) reviewed 8/5/26

Friendly, nice, professional with great customer service, & their repair work was outstanding! I will recommend them to others without reservations.

Mark (Tesla owner) reviewed 8/3/26

Gerber did a great job. Koen was friendly and professional. They finished our car early and it looks like new. We would highly recommend them

Marcia (Subaru owner) reviewed 8/3/26

Janice (Mazda owner) reviewed 8/3/26

Great experience… was very pleased with the repair - professional in evergway

Wesley (Toyota owner) reviewed 8/3/26

Great notifications, very easy to deal with and did a great job on our vehicle. .

Damian (Nissan owner) reviewed 7/30/26

The car looks wonderful, like new, the were friendly and the the whole experience was great, I will highly recommend your shop to my friends and family

Fast and friendly staff and your shop does wonderful work

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view more shops in: Gig Harbor | 98332

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Gerber Collision & Glass - Gig Harbor

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Gig Harbor

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (3,159)

2,653 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0