CARSTAR Hi-Tech 6th Ave

4.8 (2,290reviews)
96%
4408 6th Ave,  Tacoma,  WA  98406
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Shop AssistantSparkles

In operation 12 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Hi-Tech 6th Avenue can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Hi-Tech 6th Avenue claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,290)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for friendly, welcoming, and professional service that puts customers at ease. Communication stands out as a key strength, with text updates and proactive status notifications highlighted frequently. Many customers appreciated early or on-time completions. A few customers noted areas for improvement directly in their comments, including inconsistent communication regarding delays, missed promised completion dates, and occasional finishing oversights such as missing license plates or overspray. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... team at carstar were very friendly and helpful. The workmanship on the painting of my car and repair was amazing. I was a little worried how it would come out because ..." Read more
"... my car. Everything went smoothly without a problem the car looks brand new again and I really appreciated the car was and detail inside and out to help me ..." Read more
"... experienced such impeccable service by any company. They know service, quality and care." Read more
"... reviews dont lie. They have genuine staff there. My truck looks better than it did pre collision. They were transparent and got it done on schedule. ..." Read more
"Very impressed with the whole experience. I couldn't tell that there had been any damage to my car. The paint work was fantastic. Please let Carstar's ..." Read more
"... job. Kept me informed on timeline to completion. Multiple text updates throughout the day, which was awesome. I didnt have to wonder when my car would be done. ..." Read more
"I am so impressed with keeping me updated at every phase of the repair. Also anticipated next Tuesday was expected completion ..." Read more
"... matches. Better communication is all that was needed. The repair was fine. The communication was lacking. The night I dropped it off I was told I would get ..." Read more
"I was not kept up to date when changes were made and why they were being made."
"They were efficient, pleasant, cost effective and the communication was excellent."

My Experience

Wonderful customer service, great communication, repairs look great.

Likely to Recommend

Repair Quality

From the first interaction with staff, I believe Patricia was who first worked with me, everything was organized, explained, very accommodating.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much the car looks great inside and out

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication and the staff was professional and well versed.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Had a really great experience here!! The customer service from when I walked in was super friendly and welcoming. They got my car looking good as new and the whole process was smooth and stress-free. Highly recommend if you ever need any help!!

Likely to Recommend

Repair Quality

Great job very happy

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for the excelent repair-work done on my car. Everything went smoothly without a problem the car looks brand new again and I really appreciated the car was and detail inside and out to help me get back on the road for work. Twice ive been here now and both times I have had amazing results.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Everyone there is great work with

Repair Quality

My car looks great! I loved getting text updates as they worked on my car. I knew where we were in the process the whole time. I have a minor back up camera calibration issue and they have been very accommodating on the fix. Highly recommend them.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for taking care of my Bronco. You did a great job and I appreciated how streamlined the process was working with you and Enterprise. And your staff were so friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

I would use them again

Repair Quality

Very top notch serv8

Customer Service

They were on top of what need to be done did a very good job of keeping me informed

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The friendly reception and atmosphere. The interest in keeping me informed on status of repair. They carefully explained the repair process and was opened to any questioned from me. They made me feel like I was a member of their team. This is the only place to have a car replaced in my mind.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All the positive reviews don’t lie. They have genuine staff there. My truck looks better than it did pre collision. They were transparent and got it done on schedule. Checks and repairs were thorough. Cleaned it up really nicely prior to pickup. Couldn’t be happier post accident.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very pleased with the team they all did a great job and the results look wonderful. Thank you Patricia, Brent and all the workers there.✨️

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