CARSTAR Hi-Tech Eastside

4.9 (1,359reviews)
98%
702 E 64th St,  Tacoma,  WA  98404
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Shop AssistantSparkles

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Hi-Tech Eastside can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Hi-Tech Eastside claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,359)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or even better than before. The level of customer service receives high marks, described as the best experienced, with staff recognized for being welcoming, friendly, and professional. Communication throughout the repair process is a standout strength, as customers appreciate being kept informed at every step via texts, photos, and proactive updates. Timeliness is another highlight, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including better updates during the repair process, ensuring no unintended damage to other vehicle components, and greater attention to detail on finishing work such as clear coat application.
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"My car looks better than when I got it! The communication was great and everyone was thorough ..." Read more
"Your company did an outstanding job repairing my bumper and the front office staff was friendly and efficient."
"... people at Carstar 702 E 64th St Tacoma WA 98404, they work extremely irresponsibly. I told the person who received my application three ..." Read more
"The guys down at the east side CARSTAR did an excellent job with the repair of my bumper. It Was the first accident I have been in to which ..." Read more
"BEST SHOP EVER! I'll always take my car here"
"Much faster completion than I expected"
"Vehicle was completed very quickly."
"It was quicker than expected.that was a plus."
"It was ready early."
"Ran into some issues but they were on top of it"
"My car looks better than when I got it! The communication was great and everyone was thorough and quick in making sure my car was in the best quality ..." Read more
"Car starts kept me informed at every step in the process"
"No updates at all on repair process, damaged my rear parking sensors. Don't mess up other ..." Read more
"... transition of the rental car and drop off super simple. Kept me in the loop over the entire process and made sure everything worked accordingly." Read more
"The team kept me in the loop of progress from the beginning. The cleaned and vacuumed my car better than I could've ..." Read more

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I had a rosary in my car which got broken in the process but I understand that if I didn’t want it broken then I should’ve grab it but still it happened

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I am very happy with customer service that you had given me and work was great thank you for your work

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Highly recommend

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Outstanding service

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Keep customer informed.

Returned Clean

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The folks there were so nice 👍.!

Repair Quality

I will have to take it back, the clear coat is bubbled under passengers door handle. So glad Vac told me that if anything isn’t just right to come back they will take care of it.

Customer Service

Vac was very easy to work with. Each time I needed something from my vehicle, that I had forgotten to get out before I left my car with them, they would not only get for me but bring it to me before I could get out of the rental.

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Very friendly and informative

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The car looks great. They did a good job.

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Hi-Tech CARSTAR Eastside has earned a 10 and my loyalty. Zach and the team do amazing work and they treat you like a real person. No BS from these guys. They respected my time, my schedule, and made it too easy for my dad to help drop/pick up my Subaru. I recommend this location to family and friends.

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Returned Clean

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No coments

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Good repair

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N/0👌👌👌👍👍

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Great service

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My Experience

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I'm actually only halfway through my repair experience but so far the representatives from Carstar have been extremely accommodating and helpful and the body work and paint that they completed for me is absolutely spot on!

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Great job

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My Experience

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My car looks better than when I got it! The communication was great and everyone was thorough and quick in making sure my car was in the best quality and condition before I picked it up. They were insanely quick with filling me in on steps and details and communicating with insurance. My car was even cleaned inside and out at the end! 10/10

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Returned Clean

My Experience

This is my number place to go to and I will miss this place when I move to TX. The prices are good and the job they do makes it worth it. Thank you,

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They are my #1 go to, they haven't failed me yet..

Customer Service

They keep you informed

My Experience

Very professional. Nice job. Nice people.

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Repair Quality

Professional work and people. Thanks guys

Customer Service

Returned Clean