CARSTAR Cornforth Campbell

4.9 (1,602reviews)
97%
305 2ND STREET SE,  Puyallup,  WA  98372
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Shop AssistantSparkles

In operation 88 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Cornforth Campbell South can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Cornforth Campbell South claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,602)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, perfect, and like brand new. A standout theme across reviews is proactive communication, including daily text updates that kept customers informed throughout the repair process. Timeliness is another major highlight, with numerous customers noting their vehicles were completed days or even weeks ahead of schedule. Staff are widely recognized for being friendly, professional, and knowledgeable. Customers also appreciated bonus touches such as vehicles being returned clean and vacuumed. A few customers noted isolated concerns, including a visible crease remaining after a door repair, a bumper color mismatch, paint flaws, and minor post-repair issues such as disconnected components or misaligned parts. These improvement points reflect direct customer feedback and underscore areas where the shop can continue to refine its already strong performance.
AI-Generated from reviews written in the last 12 months
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"... have to be the absolute standard for the industry. The quality of their work is perfect, their customer service is incredible, & their follow-upstaying in contactupdating ..." Read more
"... and treated me with kindness and professionalism. My Toyota was returned clean and repaired beautifully. I truly appreciate the excellent customer service ..." Read more
"The team was highly experienced, professional l, and easy to work with. They were very thorough with their ..." Read more
"... talked with were super friendly and accommodating. Service was exceptional and I couldn't be happier!" Read more
"Staff listened to my concerns, kept me updated throughout the process and went the extra mile including washing ..." Read more
"Excellence in every way! Perfect results. Super fast and way ahead of schedule.. A+."
"I'm very impressed with the service and repairs. I picked up my car a week earlier than expected and it looks great!!!"
"Great that it was done 11 days before expected! Truck looks like new!"
"... service was great, communication was perfect and i got my car way before the date that was estimated when i first dropped it. Thank you so much. Ohh its also ..." Read more
"Outstanding repair job. Done ahead of schedule and repairs made were perfect. My truck was cleaned and vacuumed immaculately. Thank ..." Read more
"... their handling of the ongoing process was exquisite, giving me a concise daily update on how it was proceeding, what remained to be done & when completion was expected. ..." Read more
"... perfect, their customer service is incredible, & their follow-upstaying in contactupdating protocol is just fantastic. I have literally nothing negative to say ..." Read more
"CarStar kept me informed daily of the repair and right on time for when the auto repair was complete. Great ..." Read more
"The communication was great before and during the repair. The repair work was excellent and my best experience. ..." Read more
"Twice daily text messages were very much appreciated"

My Experience

Excellent experience. Kept us updated every step of the way and completed job before date originally given.

My Experience

Likely to Recommend

Repair Quality

Customer Service

I love the way my Kia looks! When driving it there is a sound like the window is open. Could it be the passenger door needs to be secured?

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much for the attention to detail and great customer service.

Likely to Recommend

Repair Quality

Looks better than before.

Customer Service

Treated well. Very efficient and a good value.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast through professional a pleasure to work with

Likely to Recommend

Repair Quality

Customer Service

Fast very satisfied met all my expectations.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a wonderful job on the repair of my car. Bruce was patient with my questions and helpful with the insurance company. My car was ready earlier than the estimated finish date.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you very much for the prompt, professional service. The staff was very friendly and accommodating. A definite recommend.

Likely to Recommend

Top notch

Repair Quality

Very professional and accommodating. Had me in and out in less than an hour

Customer Service

Very satisfied

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

As always you do an excellent job!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job to make it right.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks as good as new and I can’t stress enough how kind and service lead the staff was.

Likely to Recommend

Repair Quality

My looks as good as new! The service was amazing as well as communication and accommodations.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent

Customer Service

Flawless

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone I talked with were super friendly and accommodating. Service was exceptional and I couldn't be happier!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Customer service makes all the difference. Great job

Repair Quality

Bruce and Brenda were great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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