CARSTAR Cornforth Campbell

4.8 (1,552reviews)
95%
305 2ND STREET SE,  Puyallup,  WA  98372
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Shop AssistantSparkles

In operation 88 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Cornforth Campbell South can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Cornforth Campbell South claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,552)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the outstanding communication through regular text updates and progress notifications. The repair work is frequently described as excellent, with vehicles looking like new or even better than before. Customers appreciate the professional and friendly staff who make the repair process smooth and stress-free. Timeliness is a major strength, with numerous repairs completed ahead of schedule, often days or weeks early. The shop's attention to detail, including cleaning and vacuuming vehicles before return, adds significant value. While most experiences are highly positive, some customers noted minor issues with paint alignment, part fitting, or follow-up repairs that required return visits.
AI-Generated from reviews written in the last 12 months
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"The car is absolutely great and looks brand new. I am happy and i will greatly recommend the store. ..." Read more
"Outstanding company...super pleased with everything from the time I bought it in too pick up. Thanks ..." Read more
"... communication was great before and during the repair. The repair work was excellent and my best experience. The staff was very friendly and answered all my ..." Read more
"Outstanding repair job. Done ahead of schedule and repairs made were perfect. My truck was cleaned ..." Read more
"The quality of the repairs were embarrassing."
"... service was great, communication was perfect and i got my car way before the date that was estimated when i first dropped it. Thank you so much. Ohh its ..." Read more
"Work was flawless and job was done way ahead of schedule, highly recommended."
"I'm very impressed with the service and repairs. I picked up my car a week earlier than expected and it looks great!!!"
"... all my questions. Beyond all that the repair was completed way ahead of schedule which means allot." Read more
"They sent me daily updates, & actually finished 12 days ahead of when they'd promised. Also perfect!"
"Communication was outstanding"
"... greatly recommend the store. The service was great, communication was perfect and i got my car way before the date that was estimated ..." Read more
"... perfect, their customer service is incredible, & their follow-upstaying in contactupdating protocol is just fantastic. I have literally nothing negative ..." Read more
"Kept us informed on fixing our car, very helpful and nice to work with them, car done sooner then ..." Read more
"Almost daily updates."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

have recommended in the past

Repair Quality

Customer Service

Great place all around

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

My insurance was not hooked back to OBD PORT and was not in a clearly visible location. Was found under the front seat, you should have re-installed it. Other than that car looks great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

Customer service was very polite and answered all my questions

Likely to Recommend

I had no issues throughout the repair process and would definitely recommend them.

Repair Quality

The repair was performed within a few days and was a very smooth process.

Customer Service

Customer service was very responsive any time I had a question.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You did a wonderful job Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you!

My Experience

Appreciated the kind service and excellent repair. Also appreciated that they made sure the work was completed so that it could be picked up during a timeframe that worked for us. Thank you!

My Experience

Good communication on the status of the repairs. Repairs done quickly.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very professional and friendly. This was the easiest shop I have ever dealt with

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Very Profession with help on the car.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes, I am extremely satisfied with the customer service and professionalism of your company. However, I am not completely satisfied with the workmanship. I truly appreciate you taking the time to inspect the vehicle, acknowledge the issue, and order a new part to correct the defect. Thank you for standing behind your work and making it right soon as the new part comes in. This is my second car you have repaired for me within a year, and because of the outstanding customer service and professionalism I’ve received, this will continue to be the only shop I trust with my vehicles.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Absolutely the best experience! Kept me apprised of the progress continually. Friendly and professional!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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