Fix Auto Tacoma South

4.9 (1,304reviews)
97%
3845 S Warner St,  Tacoma,  WA  98409
Bot
Shop AssistantSparkles

In operation 36 years.

Fix Auto's job is to remove the hassles associated with an accident. Our simplified claims process with your insurer, our quality commitment and the Fix Auto guarantee all combine to ensure your peace of mind. Anywhere you see our sign, you’ll find the impeccable standard of quality that has made our name. Just ask your insurance company.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 10:00 am - 2:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Ram
Subaru

Reviews (1,304)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and frequent communication, and timely repairs. Many highlight that their vehicles were returned looking brand new, often cleaner than when dropped off. Customers appreciate being kept informed at every stage of the repair process through calls and text updates. The staff is widely described as friendly, professional, courteous, and genuinely caring. Several customers noted repairs were completed ahead of schedule, exceeding their expectations. A few customers mentioned areas for improvement, including more proactive status updates, concerns about aftermarket parts fitment, and one instance of incidental damage during repair - all noted directly from customer comments. Overall, the shop earns strong loyalty, with many customers stating they would return and recommend the shop to family and friends.
Select to learn more
"Amazing service, they were able to take care of my car in such a fast and efficient manner. The price ..." Read more
"One of the best customer service every person I spoke with was always on the ball, very kind and always ..." Read more
"The side that was repaired looks brand new."
"Quality workmanship and excellent customer service!"
"First, not only did they fix my vehicle, but the inside looks just as good as the outside. They took their ..." Read more
"I was very surprised by how quickly they completed the project."
"Outstanding service and it was completed in a very timely manner."
"Great work by the team. Repaired ahead of schedule. Very satisfied with the work. Thank you."
"Amazing service, they were able to take care of my car in such a fast and efficient manner. The price for service was exceptional. And ..." Read more
"It took a week longer than I was told. But I was called and told they were backed up."
"... through everything they found from initial teardown, kept me updated throughout the process, and explained the repairs that they did. My car came back shiny ..." Read more
"... me updated throughout the entire process and were transparent about the pricing, expected completion time, and everything else along the way. I highly recommend ..." Read more
"... accident. They were extremely timely and efficient. Easy to communicate with and gave frequent updates whether things had or hadnt changed. I had a little ..." Read more
"... Tacoma was courteous, helpful, and communicative. I appreciated the updates every step of the process and the outcome of my car being fixed" Read more
"The staff are very kind and approcable, very good communication when it comes to update your car status and the work that they do for my car is ..." Read more

My Experience

Excellent work from day one, Jocelin's service was fantastic, and the work was very well done. Definitely a great place.

My Experience

Fix Auto Tacoma South made the repair process smooth for me. The customer service was great and the repairs look amazing!

Likely to Recommend

To Everyone that i know

Repair Quality

Very Satisfied!!

Customer Service

Excellent Customer service

Returned Clean

My Experience

Great Job!! Looks like it never happened, very satisfied with the work that was done. Thank you!!

Likely to Recommend

Repair Quality

Excellent communication and updates throughout the process, and the end results looked great.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Fix it auto did a great job on my car. Everything from the estimate, to communication on timing for repairs and recommendations for car rental. Fix it auto made a difficult situation easy!

Customer Service

Returned Clean

My Experience

Very well done and at a very reasonable timing. Thanks Fix auto and God bless!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Amazing customer service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

More proactive communication about the status of the work along the way would have made it a 10.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing staff all around here. From the expert front office staff to the technicians. I had a really pleasant experience with these guys. I 100% recommend.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The customer service & communication was excellent from Will on down, thank you all. Mike would be proud of how the shop is being run!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Cat looks great. Everyone was incredibly helpful and friendly. 10/10 will recommend.

Likely to Recommend

I recommend them 10/10

Repair Quality

They really took care of me and my car. It came back cleaner than I left it.

Customer Service

Excellent communication. Everyone was very nice and helpful.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Your company does good work

Customer Service

Returned Clean

My Experience

The team was professional and kind throughout the process of getting our car fixed. Communicated well of any delays. The car looks brand new after they’re are finished!

Likely to Recommend

Repair Quality

My experience with Fix Auto has been Top Shelf !! They are a very good team and Very Professional and followed thru on a Great repair

Customer Service

Everyone has been very easy to understand and I was treated very kind!

Returned Clean