Fix Auto Tacoma South

4.9 (1,286reviews)
97%
3845 S Warner St,  Tacoma,  WA  98409
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Shop AssistantSparkles

In operation 36 years.

Fix Auto's job is to remove the hassles associated with an accident. Our simplified claims process with your insurer, our quality commitment and the Fix Auto guarantee all combine to ensure your peace of mind. Anywhere you see our sign, you’ll find the impeccable standard of quality that has made our name. Just ask your insurance company.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 10:00 am - 2:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Ram
Subaru

Reviews (1,286)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless and restoring vehicles to like-new condition. The team receives high marks for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating frequent updates throughout the repair process, transparency on timelines and pricing, and proactive coordination with insurance companies. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor issues such as parts delays or isolated damage concerns, but these were noted as exceptions and largely resolved to satisfaction. Overall, the shop is widely recommended for its trustworthy, customer-focused approach.
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"Excellent communication, top notch bodywork, seamless integration with my car insurance company, and super fast service!!"
"The side that was repaired looks brand new."
"Amazing service, they were able to take care of my car in such a fast and efficient manner. The price for service was exceptional. And they ..." Read more
"Great repair job, awesome staff. thank you,"
"Great work by the team. Repaired ahead of schedule. Very satisfied with the work. Thank you."
"Ready days before i expected"
"Ready before estimated!"
"Fixed up my car a lot quicker than I anticipated and the repair quality was amazing as well"
"Vehicle looks great! Thanks for getting done before the promise time!"
"... the office and the repairs to my car were perfect. The communication was continuous and clear. I would highly recommend Fix Auto." Read more
"... repaired, I can come back and they'll take care of it. I appreciate how communicative and friendly they were throughout the entire process. I would definitely ..." Read more
"... me updated throughout the entire process and were transparent about the pricing, expected completion time, and everything else along the way. I highly recommend ..." Read more
"... place to get repairs! Everyone communicated well and frequently kept me updated on the insurance, rental car timeline, and repair timeline and cost. I would definitely ..." Read more
"... accident. They were extremely timely and efficient. Easy to communicate with and gave frequent updates whether things had or hadnt changed. I had a little ..." Read more

My Experience

Likely to Recommend

Repair Quality

My experience with Fix Auto has been Top Shelf !! They are a very good team and Very Professional and followed thru on a Great repair

Customer Service

Everyone has been very easy to understand and I was treated very kind!

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Repair Quality

The best customer service! Helped me out so much and did everything to fix my car. Didn't give up. Thank you!!

Customer Service

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Repair Quality

Communication was excellent

Customer Service

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Repair Quality

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My Experience

They communicated well with me and always kept me up to date with the repairs. All the staff is there very friendly and helpful

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Repair Quality

great service

Customer Service

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My Experience

The team was awesome and communicated everything within a reasonable time frame and finished quickly. My repair turned out beautiful.

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Repair Quality

They were very efficient&explained the process at different points in the process.

Customer Service

They were quite helpful through the entire process.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Super nice and helpful!

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My Experience

We were grateful for the efforts that the whole team made to get our car fixed on the short timeline that we had while we were visiting the Tacoma area. We had a hard deadline that we needed to get back on the road and start traveling east again and the team was wonderful, working hard to make sure that we were able to leave on schedule. Kameron was great to work with.

My Experience

My Experience

My car looked like new. I would like to know what kind of wax you used on it. Also your employees up front were outstanding Caitlin and Jocelyn took excellent care of me and my car and my rental car. Thanks so much!

My Experience

I had a great experience with Fix Auto for my car repair. Their attention to detail and customer service were outstanding. The staff made me feel confident that my car was in good hands and that they would do the job right. They kept me updated throughout the entire process and were transparent about the pricing, expected completion time, and everything else along the way. I highly recommend the Fix Auto location on S Warner St in Tacoma!

Likely to Recommend

Repair Quality

I’d highly recommend Fix Auto for its transparent communication, timely repair, and knowledgeable staff. Fix Auto sent me updates along the way and that was helpful for me. The staff were friendly and knowledgeable.

Customer Service

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My Experience

They did a great job. Kept me informed and handle the insurance part of it as well . Highly recommended

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My Experience

Thanks to Will and your competent staff for your great work to fix my car. I appreciate you all and highly recommend Fix Car Tacoma South. Patty Jo

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Repair Quality

Thank you to Will and your competent staff for a perfect repair to my car. I so appreciate the kindness I received from all of you. I highly recommend your A+ business!

Customer Service

Thank you to Will and your competent staff for a perfect repair to my car. I so appreciate the kindness I received from all of you, I highly recommend your A+ business!

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Repair Quality

Customer Service

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Repair Quality

They communicated every step of the way and made the process easy.

Customer Service

Returned Clean