Mullan's Collision Center

5.0 (600reviews)

100%

(253) 627-4891

2201 Pacific Ave, Tacoma, WA 98402

100%

See Photos

2201 Pacific Ave
Tacoma, WA 98402

Get Directions Website Email

About Mullan's Collision Center

See Photos

2201 Pacific Ave
Tacoma, WA 98402

Get Directions Website Email

In operation 88 years.

Welcome to Mullan’s Collision! Although naturally we don’t like to see anyone get into an accident, we are glad that you’ve chosen us to help you! We’ve been a fixture in the ever-changing downtown community of Tacoma for more than 70 years, and we service over 100 vehicles a month. Mullan’s Collision is one of only two unionized collision-repair shops remaining in Pierce County, WA. The longevity of employees at Mullan’s is very high. We have long supported Bates Technical College and Clover Park Technical College here in Tacoma. We belong to the Automotive Service Association, and are active in community affairs. We’ve been here a long time and service our customers well through word-of-mouth marketing. We pride ourselves on producing the highest-quality work at competitive prices. Please take a look around our site, and if you have any questions, don’t hesitate to contact us!

Services

Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (600)

Sort By:
Newest
Rating

575 Customers Rated

5 Stars

91.3% Complete

(548)
4 Stars

4% Complete

(24)
3 Stars

0% Complete

(0)
2 Stars

0.2% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.3% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication throughout the repair process is frequently highlighted as outstanding, with customers appreciating regular updates via phone, email, and photos. Timeliness is a strong point, with numerous customers noting their vehicles were completed ahead of schedule. Customers also express delight at receiving their vehicles freshly cleaned, inside and out. A few customers noted minor delays or small post-repair touch-ups needed, though they emphasized being kept informed throughout. Overall, the shop is widely regarded as a trusted, top-tier collision repair destination, with many customers returning and actively recommending the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... staff at Mullans is courteous and professional. They gave me a quote and got the job done to perfection within 3 days. I couldnt be happier!" Read more

"... price quoted. Great communication from the office. The paint and body work are perfect. Only place I will take my family's vehicles. I also ..." Read more

"... autobody shops in the area, they had the best prices. Repairs looked like our car had never been damaged." Read more

"Im happy to have my wrx back. The body lines on my car look really good. I appreciate every detail and the hard work. I posted ..." Read more

"I was amazed at how quickly my car was ready. Very happy!"

"They promised me a one day turnaround and it was ready by probably 1 oclock the next day. Wonderful service."

"Great service. Got me in quick, got the job done on time with superior work."

"Repairs made ahead of schedule and beautifully done with no sign at all of the former damage"

"It took a couple extra days to finish. But i was kept informed along the way. We were able to plan accordingly."

"Photos and telephone and email updates kept me well informed."

"Very communicative with where the progress was at and how long itd take."

"On-time and charged the price quoted. Great communication from the office. The paint and body work are perfect. Only place I ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... staff at Mullans is courteous and professional. They gave me a quote and got the job done to perfection within 3 days. I couldnt be happier!" Read more

"... price quoted. Great communication from the office. The paint and body work are perfect. Only place I will take my family's vehicles. I also ..." Read more

"... autobody shops in the area, they had the best prices. Repairs looked like our car had never been damaged." Read more

"Im happy to have my wrx back. The body lines on my car look really good. I appreciate every detail and the hard work. I posted ..." Read more

"I was amazed at how quickly my car was ready. Very happy!"

"They promised me a one day turnaround and it was ready by probably 1 oclock the next day. Wonderful service."

"Great service. Got me in quick, got the job done on time with superior work."

"Repairs made ahead of schedule and beautifully done with no sign at all of the former damage"

"It took a couple extra days to finish. But i was kept informed along the way. We were able to plan accordingly."

"Photos and telephone and email updates kept me well informed."

"Very communicative with where the progress was at and how long itd take."

"On-time and charged the price quoted. Great communication from the office. The paint and body work are perfect. Only place I ..." Read more

Katie (Toyota owner) reviewed 9/21/26

Beans was wonderful to work with! Super happy with the final results. Everything was communicated in detail and there was a very quick turnaround. Additionally, beans was thoughtful throughout the process. Called enterprise to have them come pick me up, called them again when he saw I was sitting there for more than 20 minutes. He stayed in communication with me throughout and was determined to make sure I was happy with the final results. Much appreciated and a good experience.

Tyler (Toyota owner) reviewed 9/14/26

I’d recommend them to anyone

David is a great guy, easy to work with. Made the customer experience great.

William (Mazda owner) reviewed 9/13/26

Car went in on Monday and was fully repaired by end of the week, with good communication along the way.

Heidi (Toyota owner) reviewed 9/7/26

Al (Mercedes-Benz owner) reviewed 9/7/26

Always

Excellent service and flexibility. I will recommend always. Al Morry

Personal one on one service with service detailed explanation Great people. Al M

Natalia (Fiat owner) reviewed 9/7/26

Joshua (Hyundai owner) reviewed 9/3/26

Jeff (Ford owner) reviewed 9/1/26

Elizabeth (Subaru owner) reviewed 8/31/26

Karrie (Toyota owner) reviewed 8/31/26

Robert (Chevrolet owner) reviewed 8/27/26

Look like factory

Very respectful

Kim (Toyota owner) reviewed 8/26/26

This is then second time we’ve brought one of our cars here and they’re just as fabulous as ever!! They always go above and beyond with their costumer service and our 2012 car looks brand new!!

Top notch care!!

Benjamin (Toyota owner) reviewed 8/24/26

Terry (Toyota owner) reviewed 8/20/26

Already have.

David and the team were great. They made my 2012 Prius C look new again. TERRY

EXCELLENT

Peter (Lexus owner) reviewed 8/17/26

First time using Mullan’s and couldn’t be happier. This repair was for my Mom’s car and she is beyond happy with the work performed. Truly can’t see where the repair was done! Thank you!

Bob was awesome!

Thomas (Toyota owner) reviewed 8/17/26

Peter (Subaru owner) reviewed 8/13/26

I would highly recommend to anyone

Great service and quality work

Highly professional from the second I walked into the doors.

Ronald (Chevrolet owner) reviewed 8/10/26

I will highly recommend Mullan's.

The work performed on the door repair was absolutely top caliber. Great expertise and knowledge. Friendly staff.

Karen (Toyota owner) reviewed 8/6/26

GREAT job and quick!

Bob, Gary, and all the guys were VERY helpful.

Paul (Chevrolet owner) reviewed 8/6/26

Did a wonderful job at a reasonable cost - very happy - would definitely recommend them Paul

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Mullan's Collision Center

About Mullan's Collision Center

Reviews (600)

575 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 0.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?