Mullan's Collision Center

5.0 (582reviews)
100%
2201 Pacific Ave,  Tacoma,  WA  98402

In operation 88 years.

Welcome to Mullan’s Collision! Although naturally we don’t like to see anyone get into an accident, we are glad that you’ve chosen us to help you! We’ve been a fixture in the ever-changing downtown community of Tacoma for more than 70 years, and we service over 100 vehicles a month. Mullan’s Collision is one of only two unionized collision-repair shops remaining in Pierce County, WA. The longevity of employees at Mullan’s is very high. We have long supported Bates Technical College and Clover Park Technical College here in Tacoma. We belong to the Automotive Service Association, and are active in community affairs. We’ve been here a long time and service our customers well through word-of-mouth marketing. We pride ourselves on producing the highest-quality work at competitive prices. Please take a look around our site, and if you have any questions, don’t hesitate to contact us!

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (582)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for professional, friendly, and accommodating service, making the repair process stress-free. Communication throughout the repair process stands out as a key strength, with customers appreciating regular updates via phone, email, and photos. Timeliness is another highlight, as vehicles are frequently completed ahead of schedule. Customers also express delight at receiving their cars cleaned and detailed. Some customers noted occasional delays, though they appreciated being kept informed throughout. The shop receives strong recommendations, with many customers returning for repeat service and referring friends and family.
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"They did a excellent job painting my car and blending in the replacement door with the rest of my car. They ..." Read more
"... price quoted. Great communication from the office. The paint and body work are perfect. Only place I will take my family's vehicles. I also recommended them to ..." Read more
"Im happy to have my wrx back. The body lines on my car look really good. I appreciate every detail and the hard work. I posted pictures ..." Read more
"... hesitation they took us in and made it look like new, perfect paint match, excellent skid guard on the body side of fender, if we have an issue again, we would definitely ..." Read more
"I was amazed at how quickly my car was ready. Very happy!"
"Vehicle was completed before we were expecting it."
"... staff at Mullans is courteous and professional. They gave me a quote and got the job done to perfection within 3 days. I couldnt be happier!" Read more
"Repairs were done quickly and when I asked to pick it up a bit earlier, they were able to accommodate"
"Finish on the day they said."
"Photos and telephone and email updates kept me well informed."
"... were things that were ordered and arrived broken so they were open and honest with the mishap." Read more
"... times now, and they're really great to deal with. Responsive communication and get the work done when they say they can." Read more
"Very communicative with where the progress was at and how long itd take."
"Communication was 100%"

Likely to Recommend

Repair Quality

GREAT job and quick!

Customer Service

Bob, Gary, and all the guys were VERY helpful.

Returned Clean

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Repair Quality

Did a wonderful job at a reasonable cost - very happy - would definitely recommend them Paul

Customer Service

Returned Clean

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Repair Quality

Everyone was super kind and compassionate. Car looked better than when I got it. I am so happy with their work and customer service. Thank you for everything

Customer Service

Returned Clean

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Repair Quality

Customer Service

Work with David was wonderful

Returned Clean

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They got the Goods

Repair Quality

Honest and considerate service, steady professional craftsmanship. paint is on point

Customer Service

fully satisfied

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Im always going back to these guys for work on my cars.

Repair Quality

Im happy to have my wrx back. The body lines on my car look really good. I appreciate every detail and the hard work. I posted pictures on Google maps. Top tier work and excellent service!

Customer Service

Excellent work!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

“9” is my highest rating. I never give a “10”. Bob Mullan and his staff completed the work ahead of time and on budget with the estimate. That in itself, exceeded my expectations. I was especially impressed that his charges were less than the other two estimates I received, but I can’t imagine a better quality outcome. I especially appreciated his willingness to work on a cash-pay basis outside outside of an insurance claim and his diligence to show me the new parts prior to their installation. An honorable business all around!

Customer Service

Excellent !

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Great service and great work! Thank you so much

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Quality service

Repair Quality

Top notch, David was great and the repair was great

Customer Service

David was fantastic

Returned Clean

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Repair Quality

I love Mullen, David is great!! I brought my cats to Mullen when I need repairs on my car. The customer service is great, David explain the process , payment and just all around great! I will never take my car to any other place!!

Customer Service

David is great!!

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

There are not a lot of shops anymore the deal in the practices that I am accustomed to growing up where families owned businesses. This is definitely one of those places and I will forever use them for the future.

Repair Quality

, I drive a Subaru, and they were authorized dealer for those parts. I was very happy about that as I did not want aftermarket issues.

Customer Service

Likely to Recommend

Repair Quality

Easy to work with and flexible.

Customer Service

Returned Clean

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Repair Quality

Highly recommend Mullan’s Collision. They were amazing to work with and repairs were done quickly. When we did price comparison to other autobody shops in the area, they had the best prices. Repairs looked like our car had never been damaged.

Customer Service

The employees were exceptional to work with, very personable and empathetic.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have recommended Mullan’s to many other satisfied customers and will continue to recommend Mullans as the best and only auto body repair to consider

Repair Quality

Great customer service and excellent work

Customer Service

Top notch customer service

Returned Clean