Caliber - Fife

4.9 (2,731reviews)
97%
3909 Pacific Hwy. E,  Fife,  WA  98424

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,731)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear and proactive communication, and impressive timeliness. Many highlighted the high-quality repairs that left vehicles looking brand new, along with thorough explanations of the repair process. Text and phone updates were frequently appreciated, keeping customers informed at every stage. A notable number of vehicles were completed ahead of schedule, which customers found to be a pleasant and cost-saving surprise. A few customers noted areas for improvement, including occasional delays in initial communication, accuracy of completion estimates, and isolated quality concerns, all of which were mentioned directly in their feedback.
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"... process. They did an excellent job fixing my car. Their attention to detail and quality of work really exceeded my expectations. I highly recommend them to anyone looking for honest, ..." Read more
"... outstanding job and took care of all issues. Amazing work, honest and dependable. I will recommend them and use them if ever needed. In fact this is the second time using ..." Read more
"... would call or text me if I had any questions. They made my car look exactly as it looked before and treated it with the upmost care. I would recommend ..." Read more
"Service was fast and efficient and the fit and finish was great. Very consistent panel alignment gaps and the paint match was great."
"Caliber Collision provided excellent high quality repair to my car."
"The vehicle was done earlier than the estimated completion date, which was such a nice surprise!"
"... Kytreil and honestly everyone I interacted with. My car was finished way earlier than expected, looks amazing, and all of my questions were answered in a timely ..." Read more
"Too early, could not get a refund on the rental car I bought based off of the original date. I wish it ..." Read more
"Took over 3 months for minor repairs. All due to customer rep."
"took too long to get it repaired - took 50% more time and had to reschedule twice due to parts"

My Experience

I appreciate all the communication that Austin did with me. I appreciate him showing me all the pictures they took of the damage and all the work they did. I also appreciate James and the work he did with the glass install.

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My Experience

Great job very impressive

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Great location I have been to about 5 and this one takes the cake

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Returned Clean

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I will refer absolutely

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Did an amazing job

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Very professional and polite

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You guys are awesome!!!! Thanks so much!!!

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Fantastic service!!!

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Returned Clean

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My Experience

I had a great experience from start to finish. The entire team was professional, friendly, and kept me informed throughout the repair process. They did an excellent job fixing my car. Their attention to detail and quality of work really exceeded my expectations. I highly recommend them to anyone looking for honest, reliable, and great service.

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Fast,friendly and professional

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Quick and simple. Didnt make us stress on having no car! Thank you

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Shop did an outstanding job and took care of all issues. Amazing work, honest and dependable. I will recommend them and use them if ever needed. In fact this is the second time using the company in two separate locations and the work was absolutely outstanding at both local locations!

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Everyone was always very friendly. Austin was amazing!

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My Experience

I appreciate the on going communi during the process. Everyone was professional and kind.

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My Experience

I think the front of the house did a great job and the technicians did a great job. My only complaint is the phone calls I made and the operators who handled them. A few things were done wrong. Appointments scheduled incorrectly, texts and phone calls sent repeatedly.

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