Caliber - Tacoma - Allenmore
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything about our experience at the Tacoma, WA, location was excellent — Rylee was especially helpful in explaining everything and keeping us informed. Thank you !
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work. Excellent communication and service. I greatly appreciate everyone working as a team to complete the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication Great customer service The workmanship on my vehicle was excellent. Great quality of work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the commitment to excellence CC takes in every job they do. Unfortunately, this is my 3rd time bringing my vehicle to them and they haven't disappointed yet. Their workmanship and customer service is top notch. Caliber Collision (Allenmore) is the only place I take my vehicles for body repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Riley was a gem, I’m sure the repair team was too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Riley was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Read the google review.
My Experience - 5.0/5.0 -
Thank you so much! My car was done faster than I expected. And I really appreciate that it was clean when I picked it up. Great service!
Likely to Recommend - 0.5/5.0 -
I wish there was a 0 or a negative button.
Repair Quality - 0.5/5.0 -
Communication between caliber and mutual liberty was awful, which resulted in over a month delay in repairs and me having to burned through 1 month of rentals (understandably it was also the insurance company fault). Once the repairs initiated, caliber worked pretty fast, except the results were terrible. They stated the wind storm caused my door to swing open and put a dent and chipped in paint, which I have to bring it back for a repair/paint. They stated they replaced a brand new inner console from the vandalism, but it was the original part just pushed back into place (which was not put together properly there was a huge noticeable gap). They stated they went to a professional detailing company, but the smells were awful, stains were still there and parts of the inside were left uncleaned. The trunk was fixed, but makes creaking noise. They tried to shine most of the inside of the car to the point that it was so slippery to press on the gas. (Note, I was awarded this car during my divorce from my ex spouse after not having possession or seen this car for years so I received this car in a terrible conditions, but I was hopeful it would be fixed up nicely. I was pretty much made to sign the forms before I could see the car and inspect thoroughly).
Customer Service - 0.5/5.0 -
Communication between caliber and mutual liberty was awful, which resulted in over a month delay in repairs and me having to burned through 1 month of rentals (understandably it was also the insurance company fault). Once the repairs initiated, caliber worked pretty fast, except the results were terrible. They stated the wind storm caused my door to swing open and put a dent and chipped in paint, which I have to bring it back for a repair/paint. They stated they replaced a brand new inner console from the vandalism, but it was the original part just pushed back into place (which was not put together properly there was a huge noticeable gap). They stated they went to a professional detailing company, but the smells were awful, stains were still there and parts of the inside were left uncleaned. The trunk was fixed, but makes creaking noise. They tried to shine most of the inside of the car to the point that it was so slippery to press on the gas. (Note, I was awarded this car during my divorce from my ex spouse after not having possession or seen this car for years so I received this car in a terrible conditions, but I was hopeful it would be fixed up nicely. I was pretty much made to sign the forms before I could see the car and inspect thoroughly). Overall, I was disappointed with the results and the negligence of the team once the repairs were “completed” then the storm caused door to swing open and made contact with a pole? Or a wall? I wasn't told until day of pick up.
Likely to Recommend - 5.0/5.0 -
They are excellent
Repair Quality - 5.0/5.0 -
Caliber made sure the correct parts were used and they calibrated all repairs.
Customer Service - 5.0/5.0 -
I loved all of the communications from Caliber. I was informed of the progress from start to finish. My representative listened to my concerns and assured me off the progress.
My Experience - 5.0/5.0 -
Rylee did an amazing job of keeping me updated every step of the way. The team was super efficient at working with the rental car agency as well. The team overall did an amazing job on my car and it looked perfect when it was finished. Overall I highly recommend this shop and the service they provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff were very friendly and professional. I was impressed with the fact that my vehicles repairs ended up costing less than the original estimate. I also appreciated the fact that my car was cleaned inside and out and looked spotless.
Customer Service - 5.0/5.0 -
Staff were very friendly and kept me up to date on my vehicle’s progress.
Returned Clean
My Experience - 5.0/5.0 -
I was given updates on the status of my vehicle almost on a daily basis. Rylee was detailed and knowledgeable on what was going to happen to repair my vehicle. She was thorough on updating me on what work was done and was completed. I asked her about work non related to my visit there but was concerning my vehicle. She without hesitation answered my questions and was very professional and knowledgeable. My car looked like brand new. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My Honda looks better than it ever has! Thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you! Very professional and excellent quality. Great commuications and expectations management. Well done Riley, Brian and Megan!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gracias por el buen trabajo así a mí carrro