Gerber Collision & Glass - Seattle/15th Ave.
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Seattle/15th offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The gentleman that helped us and answered all of our questions he was a very polite guy in the lady in the office also it was very nice 💯
My Experience - 5.0/5.0 -
Excellent communication and exceeded my expectations on completion of the repair! Also, the detailing of the interior of my car was unexpected and exceptional!! I have already spoken highly of Gerber to my family and friends, and would definitely use them for any future needs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Because my vehicle was older, I was denied service from other shops but Gerber, although not glossing over the fact, was able to come up with the part and repair my vehicle. Great job!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication and updates about my car were very frequent which I truly appreciated. The staff were very friendly and accommodating. I highly recommend Gerber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the quick turnaround and excellent customer service. I am so impressed with the quality of work and the care you all took. Thanks again!
Likely to Recommend - 5.0/5.0 -
Gerber was so easy to work with after our car was hit and needed to be repaired. The Ballard location was friendly, professional, and kept us up to date on scheduling. Hopefully we won't be in a situation to need their services anytime soon, but we'd happily go back after our experience.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
👍 Work progress, via SMS text, was timely very much appreciated 👍 Staff was knowledgeable and pleasant to interact with 👍 Work was finish ahead of time by four days 👎 Car door was replaced, but there was a minor fitment issue that required the customer to wait 10 minutes for readjustment; causing customer late for his work meeting. Is Gerber a recommendable business? Yes, despite the adjustment issue; Gerber provided quality service. Thank you, Gerber
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My car was involved in a small accident with another driver and their insurance brought me to this location of Gerber. I couldn’t have been happier with the service and the speed of the repair — but even more so the people who staff this location are super lovely. I mostly interfaced with Aracely and Jason and they were not only super communicative but also helped me coordinate with the rental car company to pick up my rental at their location so I didn’t have to drive with my infant to multiple places. Highly highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GERBER Collision& Glass were amazingly good to me, kept me informed thru my car repair, call Enterprise when I dropped my car and when I went to pick it up, clean my car. And I would definitely contact them if I ever have another car issue, Thank u
Customer Service - 5.0/5.0 -
I already left a message, but I will do it a second time. I am completely satisfied with GERBER collision because they were very efficient, kept me in touch all the time, took my calls , people who work there were very nice, connected me with Enterprise to come and bring me a car and pick it up. Love their service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really good work and communication
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Once again, a job well done! I was in need of a new driver's side door mirror that was vandalized and they came to my rescue by fitting me into their schedule. They completed the job and allowed me to keep my car overnight at the shop due to the extreme heat and having to take the bus to pick up my car. They also washed my car again. This was my second time using Gerber Collision and Glass in Crown Hill and I will continue to go to them in the future. Jason and Araceli are always very kind, professional and knowledgeable. I am a very happy customer! Thank you to all of you at Gerber Collision and Glass in Crown Hill,(Seattle).
My Experience - 5.0/5.0 -
Appreciated the regular updates. Very pleased that it was done early! The work looks great and really appreciated the little step of using some acetone to wipe off some of the minor scratches that we picked up just since we had the estimate
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very happy w service and frequent updates throughout. One small thing: day after I picked it up, I realized that the bottom black plastic plate on the driver side was not reconnected to the other underlying black plastic pieces. I guess you called them mud guards? A little gorilla tape and we were good, but just wanted to mention that. Thanks again, Nolan
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
These people are consistently great start to finish in every way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The most skilled and responsive business!
Customer Service - 5.0/5.0 -
They always come through