Fix Auto Interbay
In operation 43 years.
Our objective is clear at Fix Auto InterBay. We go above and beyond to provide our customers with an experience that consistently meets your individual needs and expectations in a comfortable, supportive and friendly working environment. Unprecedented Customer Service, Exceptional Quality of Work and Ethical Business Practices are the driving forces behind Fix Auto Inter Bay. We are committed to the needs of all our customers who we believe deserve nothing less than Honesty, Fairness, and Quality Service. We seek to answer your questions, alleviate your concerns, and provide you with a superior repair. Our mission is to Exceed Your Satisfaction each and every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super easy and super good service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix Auto Interbay did a great job with the repair and went above and beyond with the service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Charles was very kind and accommodating to my schedule. My car was repaired beautifully and you wouldn't even know if there was an accident
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very appreciative of the care and how my car looked when it was done. Charles kept me informed all through the process and he is incredible and thank you to everyone that worked on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication Above and beyond service They ok care of small extra things that needed attention without extra charge. Customer service still a priority here!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was excellent, and I was satisfied with the repair work; they actively strove to get the repairs done as quickly as possible for me. I appreciate that. However, they forgot to replace the stainless steel door trim. I went back, and was told the part would take 2–3 days to arrive; it has now been three business days, yet I still haven't heard anything. I hope they haven't forgotten about it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Repairs took longer than expected & were much more expensive than anticipated. Not to mention the conversations he had with me while at the shop were grossly inappropriate & slightly racist ( which he even said himself). The outcome of the work was good but I will not be coming back to receive services as the customer service was not satisfactory. He will allude that you might have to pay more before even getting serviced & will try to tell you he didn’t charge you for all the work he put into the car as if it’s a favor. So if you want to have that kind of experience then by all means
Customer Service - 0.5/5.0 -
Engaged in conversation that had nothing to do with the car, made me uncomfortable and made some slightly racially charged comments.
Returned Clean
My Experience - 5.0/5.0 -
Service was excellent. Really appreciated the transparency and timeliness of the completion. They kept me updated and overall would use them for a repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work on the body work and clean my better than I have ever did.
My Experience - 5.0/5.0 -
Very competent, courteous people. The customer is their focus. focus. You can't deal with a better company.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The repair took considerably longer than initially estimated, but much of the delay was due to waiting to get a part from Subaru. My only reservation is that I received lots of timely texts when things were on track, but I had to call to see if my car was ready on the day I had been told it would be (and it wasn’t). The work seems to be well done, and I would use them again if needed.
Customer Service - 4.5/5.0 -
My first comment relates here. Also, I was pleased that I was given a ride to the car rental location when I dropped my car off.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix Auto Interbay is good auto body shop in Seattle WA