Fix Auto Interbay

4.9 (2,567reviews)
98%
2600 15th Ave W,  Seattle,  WA  98119
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Shop AssistantSparkles

In operation 43 years.

Our objective is clear at Fix Auto InterBay. We go above and beyond to provide our customers with an experience that consistently meets your individual needs and expectations in a comfortable, supportive and friendly working environment. Unprecedented Customer Service, Exceptional Quality of Work and Ethical Business Practices are the driving forces behind Fix Auto Inter Bay. We are committed to the needs of all our customers who we believe deserve nothing less than Honesty, Fairness, and Quality Service. We seek to answer your questions, alleviate your concerns, and provide you with a superior repair. Our mission is to Exceed Your Satisfaction each and every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
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Reviews (2,567)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Interbay for exceptional service quality, clear and proactive communication, and timely repairs. Many highlight the shop's outstanding workmanship, with cars returned looking brand new, and appreciate the thoroughness of repairs. Regular text updates and transparent communication throughout the repair process are frequently commended. Numerous customers note vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning upon return is a recurring positive highlight. A small number of customers noted areas for improvement, including occasional communication gaps, repairs taking longer than initially estimated, and isolated concerns about customer interactions, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... service. It is a service that is hard to find elsewhere—one that addresses not only the physical damage sustained in an accident but also cares for a person's inner ..." Read more
"The repair was perfect! My trunk looks like it was before it was vandalized."
"... to get very lucky. They are the best in every way…knowledge, craftsmanship, service, honesty. As the old song goes, 🎶Who could ask for anything ..." Read more
"Looks like new"
"An excellent repair and done earlier than promised."
"I can say only thank you because it was very fast and quickly service."
"They were able to get parts earlier than expected so it only took about half the original estimated time."
"The repair took considerably longer than initially estimated, but much of the delay was due to waiting to get ..." Read more
"Vehicle was 5 days past when expected but it should be noted I received work around a holiday ..." Read more
"There were multiple communication misses, including not receiving return phone calls when told that I would, ..." Read more
"Excellent work with clear and consistent communication. It took a little longer than would have liked but ..." Read more
"... car looks brand new and they were incredible about updating me almost daily with what stage of repairs they were in which I greatly appreciated. At the ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated the updates and customer service!

My Experience

Satisfied

My Experience

Thanks Charles!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Although it took a few more days than the original estimate, I was updated daily by text on progress, which I appreciated. Final outcome of repair was excellent.

Likely to Recommend

Repair Quality

Although it took a dfew days longer than original estimate, the quality of work was excellent and I received daily progress reports.

Customer Service

Charles did a good job.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Charles was amazing and made everything easy and straightforward, especially with contacting the insurance. Customer service was top notch!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Charles is the man

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The process was great from estimate to completion. Charles answered all my questions, the service was prompt and my car looks like new again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Amazing service, communication, and craftsmanship

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very happy with the service. He was communicative and professional and it was a job well done.

My Experience

Excellent experience all around Competitive pricing, kind employees, prompt service. I would definitely recommend Fix Auto and would use them again myself

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Our experience with Fix Auto was outstanding. The customer service was fast, expert, and professional. Charles was fantastic to deal with. The work was very high quality - you cannot see that any repair was made. Five stars. I would absolutely recommend them.

My Experience

Fix Auto Interbay conducted themselves with the utmost care and professionalism. The process was transparent, and my repair was implemented with a quick turnaround. I’m grateful for this team’s service and communication throughout the process.

My Experience

Great customer support and top notch care done to vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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