CARSTAR Collision Clinic

4.9 (4,227reviews)
97%
22327 Hwy 99,  Edmonds,  WA  98026
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Shop AssistantSparkles

In operation 42 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Collision Clinic Edmonds can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Collision Clinic Edmonds claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia
Nissan
Subaru

Reviews (4,227)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, seamless, and exceeding pre-accident condition. The proactive text-based communication system received widespread acclaim, keeping customers informed at every stage. Many customers highlighted repairs being completed ahead of schedule as a standout positive. Complimentary interior and exterior cleaning upon vehicle return was a recurring pleasant surprise. A few customers noted concerns around paint color matching, incomplete repairs, or communication gaps, reflecting areas customers felt could be strengthened for a more consistent experience.
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"... Edmonds team is super friendly, extremely efficient, & communicationrepair quality is top notch. The repairs which I expected to take a week or maybe two was literally 2 days ..." Read more
"... from the support staff & estimator was exceptional! The technicians are absolute artisans! I spent two decades in my former career as a Senior Auto Damage Appraiser ..." Read more
"... when I got it back. There were no dents or creases. The paint was matched a blended perfectly. Plus it was cleaned inside and outside." Read more
"... vehicle was returned early , but unfortunately , the quality was sacrificed for speed . Because it was finished so quickly , the new paint on the driver's side was ..." Read more
"... regular updates, completed the repairs on time, and the car looks as good as new. I especially appreciated how smoothly everything was handled with insurance and ..." Read more
"The excellent work was completed early !"
"My car was finished about 4 days ahead of schedule."
"... vehicle was returned early , but unfortunately , the quality was sacrificed for speed . Because it was finished so quickly , the new paint on the driver's ..." Read more
"Vehicle was a week late, and was not fixed correctly. I have to bring it back for more work."
"Repairs were completed ahead of schedule. They did an excellent job."
"... professional, courteous, knowledgeable and responsive. The text message updates in the status of my car were very helpful. The staff made a difficult situation - my ..." Read more
"5 star communication and customer service!!"
"Car Star made it a smooth experience for me, with timely text updates, friendly and helpful staff, efficient handling of paperwork and interface with my insurance ..." Read more
"Communication was good while the car was being service, but fell off when the job had been completed."
"The text message updates were a great way to keep us informed of the progress of the repair. And when I needed ..." Read more

Likely to Recommend

Repair Quality

Done right. Done faster than expected.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Friendly efficient staff, great workmanship …looks like the damage never happened. They also keep you updated throughout the process. Im very pleased with the whole experience

Likely to Recommend

I will definitely recommend this company

Repair Quality

Very pleased with my experience at CarStar. The office staff is friendly and knowledgeable. The auto body work is top notch. I highly recommend this company

Customer Service

Returned Clean

My Experience

I've used Carstar before and everyone's always been nice, efficient, knowledgeable and helpful.

My Experience

Likely to Recommend

Repair Quality

The car looks great. Thank you for giving it a wash and vacuum too!

Customer Service

With the insurance company being so difficult I really appreciated the updates. Yev was great and on your end everything went well.

Returned Clean

My Experience

My car was repaired with such care and looks wonderful. The staff at carstar were highly professional showing courtesy and diligence from the moment I contacted them to when I picked up my car. They provided me with initial assessments , updates about the car ‘s status during the repair, and final reports at the end. I would strongly recommend Carstar at Edmonds to anyone who is in the position of needing repairs for their vehicle!

Likely to Recommend

Completely!! Carstar staff are stars!!! I have already been telling my friends while the experience of have your car “injured” is not great, the car staff staff is professional and kind.

Repair Quality

All the CarStar staff are Stars!! My car looks great. I was also treated with a high degree of professionalism and courtesy. For having to have my car repaired, it was a very positive experience. Thank you

Customer Service

Very strong! Helpful and couriers!!as well as communicative!!

Returned Clean

My Experience

We had a great experience from start to finish. I’m bad with names, but all of our interactions with the wonderful women at front desk were very pleasant and informative. Yev reviewed and photographed all the damage and walked me through the process. We received text updates regularly and were kept apprised of all the steps as they were happening. Our Subaru was finished sooner than we expected with no issues or surprises. It looks great. Everyone we dealt with were personable, knowledgeable and confident. I will definitely recommend them to anyone who needs their services and I will use them in the future if the need arises again. Thanks CARSTAR team.

Likely to Recommend

For all the reasons stated in the previous comments.

Repair Quality

It was a very smooth process with great communication from start to finish.

Customer Service

Everyone we dealt with were cordial, professional and respectful. We were kept well informed by text and phone calls as the the repairs proceeded.

Likely to Recommend

Repair Quality

Likely no different than anyone elsebut just so fing expensive

Customer Service

Fast, reliable and nice

Returned Clean

Likely to Recommend

We have used this place several times over the years- I had 3 sons who drove and????

Repair Quality

Great service

Customer Service

Everything went great

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everyone was very helpful and informative. My repair is excellent and I am pleased by it.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Fast good communication friendly

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Always excellent help!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was completely impressed with the help I received from the staff. The repair was and paint job was superb.

Likely to Recommend

Repair Quality

Very accommodating and got my car fixed in a few days. It turned out great.

Customer Service

Excellent

Returned Clean