CARSTAR Kenmore

5.0 (839reviews)
99%
7324 NE 175TH ST,  Kenmore,  WA  98028
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Shop AssistantSparkles

In operation 3 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Kenmore can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Kenmore claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (839)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, clear and frequent communication, and timely - often early - repairs. Many highlight the seamless coordination with insurance and rental car companies, reducing stress during an already difficult time. The repair work is repeatedly described as flawless, with cars returned cleaner than when dropped off. Customers appreciate the regular text and phone updates that kept them fully informed throughout the process. A few customers noted minor issues such as occasional delays, a post-repair scratch concern, and requests for more proactive communication about parts, but these were isolated and largely outweighed by overwhelmingly positive feedback. Overall, customers express high satisfaction and a strong willingness to return and recommend the shop to others.
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"Honestly, there is no amount of stars that can compare to the wonderful job this team did. From the first call to the final fix, ..." Read more
"Extremely satisfied. Exceeded my expectations. Their personal extra efforts in detailing the truck was beyond my wildest dreams."
"CARSTAR did a great job repairing our car. The process started out a little stressful due to ..." Read more
"Everyone at Carstar Kenmore is great. They are professional, caring, and they get your vehicle back to you as soon as possible. They go above and beyond and I wouldn't ..." Read more
"... the best customer service I've ever run into, and the work on my car was nothing short of flawless." Read more
"I received my car a week and a half earlier than anticipated, which was a wonderful gift during the holiday season. ..." Read more
"Car was promised in 2 weeks but was done in just over one week."
"... communication with the rental agency throughout the process. They completed the repairs ahead of the estimated schedule and kept us updated at every step. Their communication ..." Read more
"Two full weeks early!"
"Completion date was a week after initial estimate but Carstar kept us in the loop on schedule changes."
"Absolutely! The weekly updates kept me perfectly informed. I was especially grateful for how they handled the insurance headaches for ..." Read more
"Daily communications regarding each state of the repair kept me informed throughout. There were no surprises with the promised ..." Read more
"They are so responsive understanding in accommodating and make the process so smooth. I attribute a lot of this to the front desk customer ..." Read more
"... schedule and kept us updated at every step. Their communication was always clear, responsive, and timely. We had a great experience and would definitely trust ..." Read more
"... business and we have been happy each time! They are fast, efficient, communicative, and friendly! Highly recommend!!" Read more

Likely to Recommend

Actually one of my friends wants to have a business with CS

Repair Quality

Very good job and high quality.

Customer Service

My Experience

10/10 wonderful experience. Everything was so seamless and easy. Would recommend.

My Experience

Great service! I’m very happy!!

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My Experience

Car repair looks amazing, and everyone is so friendly and efficient. Great people!

My Experience

Great job CS KENMORE! Super happy experience here. Scott and the staff are very professional and nice. Clear and smooth communication, especially love the on time step by step updates!

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Returned Clean

My Experience

The repair process was incredible the moment we called about our car that got rear ended. Carstar explained everything in detail and communicated on a daily basis even when there was little to no update. We were informed of everything happening. This is the place I’m taking my car / truck to if I need service.

My Experience

It was very quick, well detailed, and the staff are friendly. Also they communicate well with their customers.

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My Experience

Communication was excellent!

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My Experience

thorough, professional, all around great people

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The time for this job was less than the estimate and the bill was adjusted to the lower amount. I wonder how many other shops would do that. Nice job and work.

Repair Quality

Job done on time and works well

Customer Service

Friendly and efficient

Returned Clean

My Experience

They did an excellent job keeping us up to date on our Prius’ repair and repaired the car in a timely manner.

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Repair Quality

Customer Service

Returned Clean

My Experience

The staff, was amazing to work with. Wonderful communication. The quality of work is excellent.

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I would highly recommend Carstar

Repair Quality

Customer service is awesome, wonderful communication, my car looks amazing, you cannot tell that someone hit me.

Customer Service

My Experience

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Returned Clean

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Repair Quality

CARSTAR did a great job repairing our car. The process started out a little stressful due to some misunderstandings with the insurance company, but once CARSTAR took over the communication and coordination with them, everything went very smoothly. The insurance company provided us with a loaner car, and CARSTAR handled the necessary communication with the rental agency throughout the process. They completed the repairs ahead of the estimated schedule and kept us updated at every step. Their communication was always clear, responsive, and timely. We had a great experience and would definitely trust CARSTAR with any future repairs to our vehicles.

Customer Service

Returned Clean

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Repair Quality

Cindy and the team are great. The work is first class and the process is very smooth. Great job all around.

Customer Service

Great service good communication.

Returned Clean

My Experience

Extremely helpful and held my hand from start to finish!

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