L-M Body Shop, Inc.

4.9 (594reviews)
99%
13209 NE 126th Place # A140 (Bldg 1),  Kirkland,  WA  98034

L-M Body Shop, Inc. is located in Totem Lake, next to Kirkland, and has been reliably serving customers since 1986. Our shop is known for its expertise, honesty and stellar service. L-M is a small auto body shop using the latest repair and estimating technologies, so you get your car back looking better than when you brought it in. We work with all major insurance carriers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (594)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for professionalism, transparency in pricing, and going above and beyond in customer care. Detailing services upon vehicle return were a frequent and pleasant surprise highlighted by many. The shop's ability to coordinate seamlessly with insurance companies was also appreciated. Some customers noted that proactive communication during repairs could be improved, as a few had to initiate status updates themselves, and occasional delays were reported. Overall, the experience reflects a highly regarded shop delivering outstanding workmanship and customer satisfaction.
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"... the doors. They replaced the entire door, and the quality of their workmanship was exceptional — truly better than new. The alignment, paint match, and finish were all ..." Read more
"... challenging to find a business in the auto industry as transparent and consumer-friendly as L-M Body Shop. Their speed, quality, and clear pricing can't be ..." Read more
"... insurance company, for a hassle-free experience. Their body and paint work is outstanding! Our vehicles always look great when done!" Read more
"Excellent service. They did an amazing job on my Toyota Tundra damage and it looks like new. Fast and courteous with good communication and no ..." Read more
"Very happy with the repair. A shop that clearly takes pride in their work."

My Experience

Lauri and team do a great, honest and service oriented job.

My Experience

Thank you, Lorri, for the excellent repair of our Audi. You had trouble getting the new grill, but persevered, even though the price was higher. You then gave us every discount you could. It is very much appreciated. David and Elinor

Likely to Recommend

Repair Quality

L-M exceeded my expectations. My 2025 Toyota Land Cruiser looks as good as new. L-M honored their initial estimates even though the work required parts (fender trims) not included in the original estimate.

Customer Service

Returned Clean

Likely to Recommend

Absolutely... I already have!

Repair Quality

The work was completed on time, very well done, and by folks who value service, skill and customer support.

Customer Service

They extended themselves to deliver ahead of the deadline we set.

Returned Clean

Likely to Recommend

Repair Quality

Very friendly front desk. Very reasonable price. Very good job done fixing. Even washed the car inside and outside after the job is done. Will definitely recommend to friends. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a good job. The problem was fixed.

Customer Service

Would have been a 10 but I had to call to find out if my car was ready.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great experience with Laurie and her team. Great communication and service. Reasonable prices.

Customer Service

Customer service was great.

Returned Clean

My Experience

L&M has provided expeditious and quality service and I recommend them for your auto repair issues.

Likely to Recommend

I highly recommend L&M to anyone who has been seeking professional and timely service.

Repair Quality

I recommend L&M when your vehicle needs repair. Their work is professional and performed expediently, always on time and with a smile.

Customer Service

You are always greeted with courtesy and a professional attitude.

Likely to Recommend

Very satisfied with the experience.

Repair Quality

Work was evaluated and options presented. Work was performed and vehicle completed as promised. Price for work performed was fair.

Customer Service

Laurie was primary POC. She is courteous, knowledgeable and professional.

Returned Clean

My Experience

You did a great job so far. I really appreciate your service and perfect communication.

Likely to Recommend

Repair Quality

You are the best. Very helpful and precise!

Customer Service

Lorri is very responsive and helpful

Likely to Recommend

I already passed along phone and location to others.

Repair Quality

Customer Service

It was a little longer than I expected. They are BUSY.

Returned Clean

Likely to Recommend

Repair Quality

I've used them multiple times over the years and have always been happy with the work

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

My rationg would be higher, but I would be telling anyone I recommended about the failure of the shop to followup on a regular basis.

Repair Quality

I've been using L-M for over 20 years. They are my "go-to" shop.

Customer Service

Lorri is a hoot and definiteky knows her business!!

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied , amazing team and top notch professionals

Customer Service

Returned Clean

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Repair Quality

They did a great job, and did it quickly and without fuss. Recommended.

Customer Service

My car looks good as new. And cleaner.

Returned Clean

Likely to Recommend

Repair Quality

They repaired damage to the back of my vehicle at a reasonable price and I am satisfied with the result.

Customer Service

Returned Clean