Fix Auto Bellevue

4.9 (426reviews)
98%
13310 NE Bel-Red Road,  Bellevue,  WA  98005

In operation 19 years, 10 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/bellevue.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (426)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or even better than before the incident. The team receives high marks for professionalism, friendliness, and a customer-first approach. A standout highlight across reviews is the proactive and transparent communication, including regular text and call updates that kept customers informed every step of the way. Many customers were pleasantly surprised by early completions, often receiving their vehicles days or even weeks ahead of schedule. The complimentary interior detailing upon vehicle return was a frequently mentioned bonus that delighted customers. A small number of customers noted areas for improvement, such as occasional communication gaps during delays and isolated instances of incomplete repairs, reflecting genuine feedback shared directly by customers.
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"EXCEPTIONAL above and beyond customer service!!! The results of the collision repair was perfection! The car looked like it came directly from the factory!"
"Their service was excellent. All the employees were very kind and professional. I strongly recommend this shop ..." Read more
"The team did a great job with communications, estimates, the actual repair work, and managing expectations throughout the repair."
"... anxious about the quality of the repairs. However, they did an excellent job, and my vehicle was repaired beautifully. They also kept me updated throughout ..." Read more
"... organized, did a great job communicating and the end product exceeded my expectations." Read more
"... experience. Everyone I talked to was so kind and helpful. The repair was done so much earlier than I was expecting and looks perfect. The coordination with the rental ..." Read more
"Dropped off my car Tuesday afternoon and got it back Friday. Super fast and my car looks like new!! Great service!!!"
"Great attention to detail and the repair was completed several days ahead of the expected date"
"I picked it up four days before the target date pretty amazing!!!"
"... done. The car was returned in sparkling condition. Our only wish was that it could have been completed sooner. We left the car on 9:10 and work was finished 926. ..." Read more
"... happy how well you communicate with the customer. I was kept informed every step of the way and never had to call to ask what was going on." Read more
"They did a phenomenal job on my car. It looks new. Communications were great. I love getting the text messages and the job was finished ahead of schedule."
"... recommend your Shop. You guys doing incredible work and you keep me informed every step of the process.!!!" Read more
"... the work was excellent. Everyone was friendly, and they kept me updated throughout the repair process, so I always knew what was going on. I would definitely ..." Read more
"I was not kept up to speed with delays in the car being finished and a voice message I left was not returned"

My Experience

Ryan and Malia were really helpful in getting my car repaired and ready to pick up a day earlier than scheduled. They were fantastic. I would recommend Fix Auto anytime.

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Repair Quality

Customer Service

Returned Clean

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HECK YES I would work with Fix Auto Bellevue again

Repair Quality

This was the 2nd time that I worked with Fix Auto Bellevue - they are kind, courteous and do GREAT WORK

Customer Service

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Highly recommended shop

Repair Quality

Great value for the service rendered

Customer Service

Great communication with customer

Returned Clean

My Experience

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Repair Quality

Customer Service

Good work

Returned Clean

My Experience

Fast & friendly!!

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Repair Quality

Customer Service

Great done early

Returned Clean

My Experience

From the moment I walked in, the staff was extremely friendly, knowledgeable, and very helpful. The work they did on my car was excellent. This is a great body shop.

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Returned Clean

My Experience

Excellent job done in a timely fashion!

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Repair Quality

Everything was perfect. Done quicker than I expected!

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Returned Clean

My Experience

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Repair Quality

Customer Service

I liked how they already have some kind of alliance with enterprise amking the pick up and delivery of the rental car really confortable while my car was in the shop. Took really long to get the quote that ibwas asking for the front driver side of the car.

Returned Clean

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Repair Quality

Outstanding quality and service!

Customer Service

Returned Clean

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The only note I would give is very small, which is that a family member had their car repaired for similar damage at the same time and that business not only washed their car but cleaned the inside really well.

Repair Quality

Customer Service

My Experience

Truck was repaired in a timely fashion. Estimator did great work to get all damages repaired.

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Repair Quality

They were knowledgeable, and communicated well.

Customer Service

Very friendly

My Experience

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My Experience

Excellent work and customer service. My car looks amazing. Thanks to Ryan for his honesty and excellent customer care.

My Experience

Ryen is a significant brand ambassador for Fixx Bellevue. His previous experience with a Porsche-certified repair facility gave me the confidence to leave my Porsche with your location. I could not be more pleased. He was able to work with State Farm to ensure every single part is Porsche OEM. Perhaps more important still, the work is impeccable. In fact, it is undetectable. I will strongly recommend them to anyone needing expert repairs in a timely manner.

Likely to Recommend

100%!

Repair Quality

Perfect work, completed on-time and with no surprises!

Customer Service

Ryen established initial credibility with his knowledge of the repair process and whatnit would take to get my car back to pristine condition. He further strengthened that position with his smooth navigation with Stare Farm and ongoing communication and clear updates.

Returned Clean