Classic Collision East Bellevue

4.8 (537reviews)
96%
13451 SE 27th Place,  Bellevue,  WA  98005

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Bellevue, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Infiniti, Kia, Hyundai, Dodge, Chrysler, Jeep, Ram, and Fiat; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (537)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many noting repairs that make vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating regular text and email updates throughout the repair process. The shop consistently delivers ahead of schedule, often completing work days or weeks earlier than estimated. Staff members are frequently described as professional, friendly, and helpful, going above and beyond expectations. Many customers highlight the unexpected bonus of thorough vehicle cleaning, both interior and exterior. The combination of quality workmanship, proactive communication, and timely delivery creates highly satisfied customers who frequently recommend the shop to others.
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"... needed to be fixed and providing realistic timelines. The quality of the work was outstanding—my car looks and drives as if the accident never happened. They ..." Read more
"It is impossible to tell there was ever any damage to the car. Absolutely perfect."
"The beforeafter transformation was unbelievable. There was extensive damage and I can't detect any ..." Read more
"A class act. The repairs were top-notch and tight, my car is brand new. And they finished ahead of schedule!"
"... did a deep clean on my car before giving it back — it honestly looks brand new inside and out. Every detail was spotless. Im extremely satisfied!" Read more
"It was ready four days before they promised, and I thought they were already aggressive in their ..." Read more
"... repairs were top-notch and tight, my car is brand new. And they finished ahead of schedule!" Read more
"Excellent communication, finishing ahead of schedule, friendly environment."
"Thank you so much for your work! It looks great and was completed much faster than expected!"
"Even with a part delayed, I had my car back early."
"Communications was outstanding. I received 1 or more text messages per week with status updates."
"Best communications of any auto shop ever. Excellent people. I cannot recommend them enough."
"Amazing service, we quality work and caring professionals. Exemplary communication."
"... the most impressive elements of the repair process. Classic Collision staff kept me updated of all progress. There was never a point at which I felt ..." Read more
"Over communicated in the best way"

Likely to Recommend

Repair Quality

Great service and communication

Customer Service

Returned Clean

My Experience

Classic Collision did an amazing job with the repairs. It was done earlier than their original estimated time, and they had the car spotless when I picked it up.

Likely to Recommend

Repair Quality

I am so happy with the outcome of my repairs. Chow does amazing work. The front desk ladies were so helpful. This is my repair shop!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Excellent customer service.

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

We've already shared our experience with friends and family! We would absolutely recommend Classic Collision and would use them again if we needed body work completed on any of our vehicles.

Repair Quality

Fabulous customer service from the entire team at Classic Collision! The estimating process was excellent with no surprises, the repairs were top notch, and the speed and efficiency of the work was superb!

Customer Service

Absolutely excellent customer service from Annie and Cal. So grateful for their help and expertise!

Returned Clean

Likely to Recommend

Repair Quality

Excellent service, timely communication, and the team is made up of truly wonderful people. I was impressed!

Customer Service

Mark, Annie, and Rob were on top of everything, were happy to answer my questions, and were easy to get in touch with. Also, the inside of my car was cleaned, even though that was not connected at all with the repair. I was so pleasantly surprised by that!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was super knowledgeable, friendly and they got my car fixed ahead of schedule!

Likely to Recommend

Repair Quality

Nice people and good work on my car. Appreciate phone call in addition to text updates. Very quick turnaround. Highly recommend!

Customer Service

My Experience

You made it Painless and seamless worth the repair and rental car. The work was awesome. Nice finish touch- you washed my car.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work on my Subaru was really great, only pros can give you excellent work like that. I am very happy with the result.

Likely to Recommend

The work result cannot lie After we PU the Subaru we showed it to our neighbors and our friends we showed them where the repair was, they were all amazed at the work done because they couldn’t see anything wrong.

Repair Quality

Classic Collisions did a fantastic work on my Subaru. When I retrieve the suv I could not see where the repair was done it so perfect that it look like the day we bought it Congrat Classic Collisiins you really done it. John & Shirley Bellevue

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Thanks for everything.

Likely to Recommend

Absolutely. Top notch service in every way.

Repair Quality

Wow, the service was above and beyond. Excellent text message communication from the beginning and throughout the process. Everyone was friendly and helpful. And the final product was amazing. My car looks and works great! And you cleaned it. Thank you so much!

Customer Service

Ten stars

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean