Classic Collision Lynnwood
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Lynnwood, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Classic Collision was fantastic and very easy to deal with. Shannon took care of everything and was very helpful. I would recommend Classic Collision to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My Mustang Mach-E was in an accident and took nearly two months to repair due to the complexity of the job. Communication started strong, though timeline updates were constantly changing toward the end. However, the shop took full accountability for the extended delay by covering my additional rental car expenses. The staff was professional throughout and the quality of the final repair is top notch. Despite the long turnaround time, they handled the situation fairly and the car looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair job to my car was done within a week and my car looks brand new. The office staff are efficient and knowledgeable and made it easy to understand the repair process. The service techs did a great job not only on the outside of my car but the inside was also cleaned. Bravo!!
Likely to Recommend - 5.0/5.0 -
Great choice by insurance agency. Will def recommend to others.
Repair Quality - 5.0/5.0 -
My car looks brand new - service techs did a great job and even cleaned the interior for me. Office staff was efficient and explained the process well. Top notch repair shop.
Customer Service - 5.0/5.0 -
Excellent customer service staff. Made the process easy to understand. Very efficient.
Returned Clean
My Experience - 5.0/5.0 -
Fixed it shorter than planned, friendly informative staff, did an excellent repair!
My Experience - 5.0/5.0 -
Far as I can tell, all the repairs are great. Staff was friendly and responsive. Repairs take a little while, but if they're done right, that's what matters.
Likely to Recommend - 5.0/5.0 -
I will recommend Classic Collision 👍
Repair Quality - 5.0/5.0 -
It was great to deal with Classic Collision, very professional team. Thank you very much.
Customer Service - 5.0/5.0 -
It was great to deal with Classic Collision, very professional team. Thank you very much.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Phenomenal job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The customer service is top notch! Repairs are excellent and completed in a timely matter. Definitely would recommend or use Classic Collision in the future.
Repair Quality - 5.0/5.0 -
I couldn't even tell where the damage was, once the repair was completed.
Customer Service - 5.0/5.0 -
Very friendly staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am writing to formally express my complete dissatisfaction with the services provided by the body shop. Unfortunately, the quality of the repairs and the way my vehicle was handled fell far below professional standards and resulted in additional inconvenience, damages, and unnecessary hardship. First, the rear bumper was not repaired properly. After I received my vehicle, visible repair marks and imperfections remained on the bumper, demonstrating that the repair work was not completed to an acceptable standard. If necessary, I am prepared to provide photographs clearly showing these defects. Second, from the very beginning of the claim process, I repeatedly informed everyone involved that my vehicle was not drivable and needed to be transported by a tow truck. Despite this, the body shop incorrectly informed the insurance company that my vehicle was drivable. In addition, although I specifically requested that my vehicle be towed to the mechanical repair shop, the body shop failed to arrange or provide this service. As a direct result of this inaccurate information and the body shop’s failure to act, my vehicle completely broke down shortly after leaving the body shop. It stopped running near the body shop and would not start again. I was then forced to contact my own insurance company’s Roadside Assistance service to have my vehicle towed from Highway 99 to the mechanical repair shop. This situation caused me unnecessary delays, stress, inconvenience, and additional expenses that could have been completely avoided if the body shop had accurately reported the condition of my vehicle and fulfilled its professional responsibilities. Based on the above, I am extremely dissatisfied with the services provided by this body shop. They received payment for their services through the insurance claim process without providing the level of workmanship and professional care that was expected. Instead of resolving my situation, their actions created additional problems and caused me further losses. I respectfully request that this complaint be taken seriously and that a thorough investigation be conducted into the poor quality of the repair work, the inaccurate information provided to the insurance company regarding the condition of my vehicle, and the damages I suffered as a result of the body shop’s negligence and failure to perform its duties professionally
Likely to Recommend - 0.5/5.0 -
I will never and never recommend to you shop
Repair Quality - 0.5/5.0 -
Not repair good
Customer Service - 0.5/5.0 -
The work is not good
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the great service! Everyone was friendly and professional, and the repair was done well. I really appreciate the good communication and the care you took with my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was held up for 2 months without any update on which location it was moved to in between the repairs until I followed up.
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Looks as good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were wonderful and do professional. Dan even came in on his day off for me yo have my car back.
Likely to Recommend - 5.0/5.0 -
I already have recommended them
Repair Quality - 5.0/5.0 -
Very professional, communication great, wonderful job done on my car
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Staff was friendly and attentive. I appreciate getting updates on the status of my vehicle along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated the explanation of what to expect while my car was in the shop for repair and the updates I got along the way.
Customer Service - 5.0/5.0 -
staff was friendly and knowledgeable