Classic Collision Lakeside Kirkland
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Kirkland, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and great communication from the shop
Customer Service - 5.0/5.0 -
Very helpful and friendly
Likely to Recommend - 5.0/5.0 -
I've passed on companies business cards
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
EXCELLENT
My Experience - 5.0/5.0 -
Thank you Devin and the team for getting my car repaired in such a short time and ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so nice and professional. The front desk gals were so nice and helpful. Devon my estimator and coordinator for the job kept me informed about the progress of my repair. I knew each process that my car was in. Glenn did an amazing job on my car and it was done earlier than expected. I will definitely recommend Classic Collision to everyone I know.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dave was greT
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and upfront
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good customer service. Thanks for being so flexible with my schedule. The blind spot system dashboard warnings are no longer showing and the mirrors are working well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
White Glove Customer Service! Excellent communication. David has been proactive in explaining what to expect from the service and kept me informed on the realistic completion timelines. Everything was done to perfection and early. Thank You Classic Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication, timely service, proactive in setting expectations and delivering early! This was the best customer service experience at Kirkland Classic Collision. Thank You, David! Highly recommend.
Customer Service - 5.0/5.0 -
Excellent customer service! They underpromise and overdeliver. Thank You David!
Returned Clean
My Experience - 5.0/5.0 -
Just wish it went a little faster, but good quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
David was extremely knowledgeable and answered all my questions and kept me updated throughout the entire repair process . Best repair experience I’ve ever had.
Likely to Recommend - 3.5/5.0 -
You , guys, are very expensive.
Repair Quality - 4.5/5.0 -
It took a bit longer than expected.
Customer Service - 2.5/5.0 -
They are busy with their lives
Returned Clean
My Experience - 5.0/5.0 -
Professional services, quick response make me satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
You quoted me two weeks for repairs. It took 4.5 weeks. I realize there was a two day delay for the dealership to look at the car but going over double time to fix the car is absolutely unacceptable. Especially when I informed you I did not have a rental car. On July 9, I was told you were finishing painting. It took 11 more days to reassemble the car. On July 13, you said the car would be ready on July 16. It took until July 21. Absolutely terrible. The fact you thought it would take three days to finish y car and it took 8. Is that stupidity or incompetence?
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.0/5.0 -
You gave me a two week estimation to finish. It took 4.5 weeks.