Caliber - Bothell
18204 Bothell Everett Hwy Ste B,
Bothell,
WA
98012
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, clear and proactive communication, and repairs completed ahead of schedule. Many highlight the seamless coordination with insurance and rental car services, along with the lifetime warranty on repairs. Frequent text and phone updates throughout the repair process were widely appreciated, with customers noting they felt informed and reassured at every stage. Repair quality received strong acclaim, with many vehicles returned cleaner than expected, including vacuumed interiors and exterior washes. A few customers noted areas for improvement directly from their feedback: occasional paint match concerns, minor overlooked repair details, and in isolated cases, a desire for a more thorough vehicle walkthrough at pickup. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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Service Quality
"I recently had my 2022 Honda CR-V repaired and the experience was truly outstanding from start to finish. The vehicle looks fantastic, but what really stood ..."
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"... finish with the repair of my vehicle was an example of top-notch customer service, professionalism, prompt work, and detailed communication. I will not go anywhere ..."
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"... Caliber Collision. Even with a third-party claim, everything was handled flawlessly—from scheduling and rental coordination to the quality of the repair. No issues at all, and the car looks perfect. Highly ..."
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"... with the repair work done by Caliber Collision. The repair was completed professionally, and I have had no issues with the vehicle since getting it back. Communication ..."
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"Great quality of work. The paint mix was seamless. No one could tell work was done on the exterior of the car. Very happy with the repair ..."
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"It was done a week sooner than estimated and it was super easy to pick up a rental next door ..."
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"... insurance company, Caliber and the car rental company. The work was completed to my satisfaction much sooner than expected!! I will definitely be recommending Caliber to others."
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"The service was supposed to take more than 2 weeks but they were able to finish it in a week and the work is also great."
"... check in process to the almost daily updates to my car being completed earlier than expected. 1010 ⭐️ thank you Al so much."
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"It was ready almost 6 days earlier than expected."
"I really appreciated getting text updates throughout the entire repair process—it was reassuring to know what was happening with ..."
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"Kept me informed all the time. Very impressive! Not only automated messages but actual live calls."
"The work is immaculate, and the communication throughout was next level service that you dont come by much these days. 1010"
"... with the repair work completed and with the service, communication via email, text, etc., and with the coordination they managed with my insurance. Would highly recommend ..."
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"... They were done earlier than originally expected, and ample clear communication made it easy for us to plan for returning our rental and picking up our car. ..."
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Nancy
(Mazda owner)
reviewed 10/28/26
My Experience - 5.0/5.0 -
Everyone at the Caliber Collision in Bothell was very helpful and friendly. The communication was great and my car repair was done sooner than I thought it would be. They made it easy for me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gary
(Toyota owner)
reviewed 10/26/26
My Experience - 5.0/5.0 -
Thank you all for doing a fantastic job on my Toyota. I feel you went above and beyond. I am completely satisfied of everything you've done. I look forward to seeing you in the future thank you again for taking special care of me. You guys are the best Gary
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was very efficient thank you for your prompt service. And getting my car back on the road.
Marcella
(Hyundai owner)
reviewed 10/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great. Would recment you to my friends
Customer Service - 5.0/5.0
Donald
(Hyundai owner)
reviewed 10/24/26
My Experience - 5.0/5.0 -
Nice team, friendly, informative and thorough.
Likely to Recommend - 5.0/5.0 -
Excellent!
Repair Quality - 5.0/5.0 -
Great service! Supportive staff! Easy to schedule! Quick and accurate results!
Customer Service - 5.0/5.0 -
Great!
Megan
(Subaru owner)
reviewed 10/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jennifer
(Subaru owner)
reviewed 10/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Suresh
(Kia owner)
reviewed 10/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ruohan
(Nissan owner)
reviewed 10/22/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Betty
(Acura owner)
reviewed 10/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Andrew
(Toyota owner)
reviewed 10/21/26
Likely to Recommend - 4.5/5.0 -
Overall, a very strong experience
Repair Quality - 4.5/5.0 -
It looks great
Customer Service - 4.5/5.0 -
Ana was very professional
Returned Clean
Hannah
(Audi owner)
reviewed 10/20/26
My Experience - 5.0/5.0 -
I was involved in a Hit and Run while my audi was parked and these guys really made it look brand new again. Thank you so much. Updated throughout the whole process and my vehicle was kept clean and safe upon returning.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ashley
(Kia owner)
reviewed 10/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Carolyne
(Kia owner)
reviewed 10/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast response considering shipping issues across the board. Very attentive and prifessional
Customer Service - 5.0/5.0
Dionna
(Mitsubishi owner)
reviewed 10/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
David
(Toyota owner)
reviewed 10/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michaael
(Hyundai owner)
reviewed 10/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Pamela
(Toyota owner)
reviewed 10/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(Subaru owner)
reviewed 10/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sally
(Honda owner)
reviewed 10/5/26
My Experience - 5.0/5.0 -
Friendly and professional staff. Timely updates Repairs completed early Happy with the results Would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed early thank you
Customer Service - 5.0/5.0 -
Great service Great people
Twinkle Umeshku
(Hyundai owner)
reviewed 10/5/26