Caliber - Bothell

4.9 (4,110reviews)

98%

(425) 908-7541

18204 Bothell Everett Hwy Ste B, Bothell, WA 98012

98%

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18204 Bothell Everett Hwy Ste B
Bothell, WA 98012

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About Caliber - Bothell

See Photos

18204 Bothell Everett Hwy Ste B
Bothell, WA 98012

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (4,110)

Sort By:
Newest
Rating

3,401 Customers Rated

5 Stars

71.1% Complete

(2924)
4 Stars

8.6% Complete

(353)
3 Stars

1.2% Complete

(51)
2 Stars

0.7% Complete

(30)
1 Star

0.1% Complete

(6)
< 1 Star

0.9% Complete

(37)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional communication, with regular text and phone updates throughout the repair process. The quality of repairs is highly regarded, with many noting their vehicles look like new or better than before. Timeliness is a major strength, as repairs are frequently completed ahead of schedule. Staff professionalism and customer service receive outstanding feedback, with customers feeling well-informed and supported. The complimentary car cleaning and detailing service is frequently mentioned as an appreciated bonus. The convenient Enterprise rental location next door adds to the positive experience. While most feedback is overwhelmingly positive, a few customers noted minor issues with paint quality, cleanliness upon pickup, or small technical problems that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"Great communication, great craftsmanship all done with a calm demeanor during a stressful time. Thank ..." Read more

"They left my vehicle looking just as new as it was and Im very happy with the repair and how quickly ..." Read more

"I have been to Caliber Collision 3 times, and each time they have provided excellent service and results. ..." Read more

"Amazing communication and couldnt be more pleased with the finished product. My car looks great and ..." Read more

"It was done a week sooner than estimated and it was super easy to pick up a rental next door at Enterprise. ..." Read more

"Excellent quality repairs, good communication and delivered before promised."

"It was about a week ahead of schedule."

"Vehicle was done before the estimated completion date."

"Pleasantly surprised it was done early"

"... easy to pick up a rental next door at Enterprise. Communication was clear and thorough, lifetime warranty on the repairs too:" Read more

"I really appreciated getting text updates throughout the entire repair process—it was reassuring to know ..." Read more

"I got regular updates 1-2 times a week on where they're at with the repairs. This transparency was ..." Read more

"... moment I dropped off my car everything was easy. The communication was consistent and when I picked it up it was clean on the inside and out. Which was ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Great communication, great craftsmanship all done with a calm demeanor during a stressful time. Thank ..." Read more

"They left my vehicle looking just as new as it was and Im very happy with the repair and how quickly ..." Read more

"I have been to Caliber Collision 3 times, and each time they have provided excellent service and results. ..." Read more

"Amazing communication and couldnt be more pleased with the finished product. My car looks great and ..." Read more

"It was done a week sooner than estimated and it was super easy to pick up a rental next door at Enterprise. ..." Read more

"Excellent quality repairs, good communication and delivered before promised."

"It was about a week ahead of schedule."

"Vehicle was done before the estimated completion date."

"Pleasantly surprised it was done early"

"... easy to pick up a rental next door at Enterprise. Communication was clear and thorough, lifetime warranty on the repairs too:" Read more

"I really appreciated getting text updates throughout the entire repair process—it was reassuring to know ..." Read more

"I got regular updates 1-2 times a week on where they're at with the repairs. This transparency was ..." Read more

"... moment I dropped off my car everything was easy. The communication was consistent and when I picked it up it was clean on the inside and out. Which was ..." Read more

Janardhana (Honda owner) reviewed 7/27/26

Good customer service

Diana (Mazda owner) reviewed 7/27/26

From the front desk, to the service team, They were professional, friendly, and explained everything very clearly.. They made every efgirt to get my csr schefule fir repair, as soon as posdible and actually ordered the parts and got the job done quicker than i expected. I will be taking my csr to them for any other repair jobs needed.

Really friendly and professional. Th3 office has s very positive vibe.

Phi-Van (Subaru owner) reviewed 7/25/26

Linda (Mercedes-Benz owner) reviewed 7/24/26

Eric (Volvo owner) reviewed 7/24/26

Emma (Volkswagen owner) reviewed 7/24/26

Mia (Toyota owner) reviewed 7/24/26

Hunter (Toyota owner) reviewed 7/24/26

Hasan was great. The service was super quick and easy. Would recommend to anybody I know to check them out.

Michael (RAM owner) reviewed 7/24/26

I really appreciate you getting it done sooner than expected. That was awesome!

Ruth (Subaru owner) reviewed 7/24/26

Great to work with-finished work ahead of expected

Judith (Toyota owner) reviewed 7/23/26

Every person I had contact with was friendly, professional and helpful, and my car looks as good as new! Thank you Caliber team!

Christine (Nissan owner) reviewed 7/23/26

You did a good job keeping me updated on the status of my car, thank you.

Minsong (Honda owner) reviewed 7/23/26

Karen (Honda owner) reviewed 7/22/26

Stevon (Nissan owner) reviewed 7/21/26

Emily (Honda owner) reviewed 7/21/26

Janet (Mazda owner) reviewed 7/20/26

Work done perfectly and timely. Lots of updates and great customer service!

Very reputable

Completed the work perfectly and on time. Kept me informed and was wonderful to deal with.

Excellent communication

Debbie (Toyota owner) reviewed 7/20/26

Good people to work with,had to delay my appointment for a couple of days they said no problem. The guys in the shop did a beautiful repair. Im very happy with a job well done. Thank you

Already recommended your shop to a couple of people

Job well done

Excellent service

Joshua (Subaru owner) reviewed 7/20/26

Yusuf (Honda owner) reviewed 7/20/26

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view more shops in: Bothell | 98012

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Caliber - Bothell

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Bothell

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,110)

3,401 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -