Caliber - Bothell

4.9 (4,190reviews)

98%

(425) 908-7541

18204 Bothell Everett Hwy Ste B, Bothell, WA 98012

98%

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18204 Bothell Everett Hwy Ste B
Bothell, WA 98012

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About Caliber - Bothell

See Photos

18204 Bothell Everett Hwy Ste B
Bothell, WA 98012

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (4,190)

Sort By:
Newest
Rating

3,475 Customers Rated

5 Stars

71.4% Complete

(2992)
4 Stars

8.5% Complete

(357)
3 Stars

1.2% Complete

(51)
2 Stars

0.8% Complete

(32)
1 Star

0.1% Complete

(6)
< 1 Star

0.9% Complete

(37)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for exceptional service quality, clear and proactive communication, and repairs completed ahead of schedule. Many highlighted the convenience of daily text updates that kept them informed throughout the repair process. Repair quality was frequently described as excellent, with vehicles returned looking brand new, often including complimentary interior vacuuming and exterior washing. The seamless coordination with rental car services and insurance companies was also widely appreciated. A few customers noted minor improvement areas such as a more thorough vehicle walkthrough at pickup, occasional cleanliness concerns, and isolated instances where communication could have been more timely or informative - all reflecting direct customer input rather than system-generated observations.

Select to learn more

Service Quality
Timeliness
Communication

"... finish with the repair of my vehicle was an example of top-notch customer service, professionalism, prompt work, and detailed communication. I will not go anywhere ..." Read more

"From first contact to out the door with my completed work, it was excellent."

"... was updated frequently about the repair status. The repair looks excellent and the car was extremely clean when we got it back. The car looks better than it ..." Read more

"I am very happy with the work done. Very professional and very high quality. Looks like brand new!"

"... your car sent to the shop. These guys made it easy, my car was cleaned and vacuumed on the inside, I was not expecting that! Thank you for making this process ..." Read more

"It was done a week sooner than estimated and it was super easy to pick up a rental next door at Enterprise. ..." Read more

"Well done team! Repairs were done early and looks like the collision never happened. I was notified each day as to the status ..." Read more

"My vehicle was ready earlier than expected."

"Amazing work and quality. Finished 5 days before expected. Great communication and kept me in the loop throughout the entire process"

"1 week late of initial date"

"... throughout the process of having my car repaired. Everything was smoothly coordinated between my insurance company, Caliber and the car rental company. The ..." Read more

"I really appreciated getting text updates throughout the entire repair process—it was reassuring to know what was happening with ..." Read more

"The work is immaculate, and the communication throughout was next level service that you dont come by much these days. 1010"

"Very knowledgeable and professional. Kept me informed of the progress all along. Answered all the questions and concerns I had."

"... earlier than originally expected, and ample clear communication made it easy for us to plan for returning our rental and picking up our car. Thank you!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... finish with the repair of my vehicle was an example of top-notch customer service, professionalism, prompt work, and detailed communication. I will not go anywhere ..." Read more

"From first contact to out the door with my completed work, it was excellent."

"... was updated frequently about the repair status. The repair looks excellent and the car was extremely clean when we got it back. The car looks better than it ..." Read more

"I am very happy with the work done. Very professional and very high quality. Looks like brand new!"

"... your car sent to the shop. These guys made it easy, my car was cleaned and vacuumed on the inside, I was not expecting that! Thank you for making this process ..." Read more

"It was done a week sooner than estimated and it was super easy to pick up a rental next door at Enterprise. ..." Read more

"Well done team! Repairs were done early and looks like the collision never happened. I was notified each day as to the status ..." Read more

"My vehicle was ready earlier than expected."

"Amazing work and quality. Finished 5 days before expected. Great communication and kept me in the loop throughout the entire process"

"1 week late of initial date"

"... throughout the process of having my car repaired. Everything was smoothly coordinated between my insurance company, Caliber and the car rental company. The ..." Read more

"I really appreciated getting text updates throughout the entire repair process—it was reassuring to know what was happening with ..." Read more

"The work is immaculate, and the communication throughout was next level service that you dont come by much these days. 1010"

"Very knowledgeable and professional. Kept me informed of the progress all along. Answered all the questions and concerns I had."

"... earlier than originally expected, and ample clear communication made it easy for us to plan for returning our rental and picking up our car. Thank you!" Read more

Koby (Honda owner) reviewed 9/10/26

fixed the car faster than expected. super nice, accomodating

Allen (Mercedes-Benz owner) reviewed 9/10/26

Jorge (Volkswagen owner) reviewed 9/9/26

Trust on mechanic are low. My experience with you have regain trust,at least with you. I want to complement your advisor Hasan for he want all the way to satisfy my trust by his "customer care" and honest answers.see you again and recommend your work and friendliness to others. By the way, a clean office says a lot! Mr Hernandez

Kirsten (Chevrolet owner) reviewed 9/9/26

Happy with the all around service we received. Definetely recommend.

Very professional and thorough service. This is the 2nd time we've used Caliber and would come back if needed.

Very communicative!

Carolina (Honda owner) reviewed 9/8/26

Even with the discrepancies because their work is warranted they can be fixed at no cost but it would be nice that there were no discrepancies so you you don’t have to make time to be without your car.

Even though the work is has a warranty there is a few discrepancies that were and still need to be dealt with when it comes to the paint job on parts replaced.

The people are great to work with and have your best interest.

John (Audi owner) reviewed 9/8/26

very good repair

Lisa (Honda owner) reviewed 9/7/26

I’m shouting it from the rooftops! When you find someone this good, professional, friendly, fast, that delivers excellent service and value, I tell everyone I know! 5 stars all the way around.

Fantastic experience. I highly recommend!

Fantastic customer service. Great communication.

Julia (Subaru owner) reviewed 9/7/26

Angelica (Kia owner) reviewed 9/7/26

I just love how you take care of the repairs and make it like the accident never happened. Thank you😊

Sheryl (Honda owner) reviewed 9/7/26

Everyone was friendly, helpful, explained things, communicated often, and did great work.

Very good service and great communication.

Excellent

James (Hyundai owner) reviewed 9/7/26

Amit (Toyota owner) reviewed 9/7/26

Tiferne (Nissan owner) reviewed 9/7/26

Zachary (Honda owner) reviewed 9/4/26

Sheh (Ford owner) reviewed 9/3/26

Dan (Subaru owner) reviewed 9/3/26

Mena (Honda owner) reviewed 9/3/26

Harsh (Hyundai owner) reviewed 8/31/26

Owen (Ford owner) reviewed 8/31/26

David (Kia owner) reviewed 8/30/26

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view more shops in: Bothell | 98012

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Caliber - Bothell

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Bothell

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,190)

3,475 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0