Caliber - Edmonds
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Katlyne was very nice and always updated us of the repairs. We appreciate her very much.
Likely to Recommend - 5.0/5.0 -
We had a bad experience of Caliber Collision in Texas, but so far it’s been fine here in Shoreline
Repair Quality - 4.5/5.0 -
Katlyne was very nice and always updated us of the repairs. We appreciate her very much.
Customer Service - 5.0/5.0 -
Katlyne was very nice and always updated us of the repairs. We appreciate her very much.
Returned Clean
My Experience - 5.0/5.0 -
Very professionally run. The estimator (Chris) was very clear in communicating how things would be done, and why. Excellent follow through on communicating updates. Workmanship was excellent. I hope I din't have the need to return, but would highly recommend to anyone who does.
My Experience - 5.0/5.0 -
Scheduling was easy. Vehicle drop off was a breeze. Communication with the service representative was awesome from start to finish! Cost estimate was reasonable! Status updates were on time and a peace of mind! What a quality work - like that thing never happened! Well done! Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff at Caliber Collision were awesome. They were very transparent about repair timeline and even beat their initial estimates. Our fleet is now back to full strength ahead of our busy season. Much appreciated!
My Experience - 5.0/5.0 -
Great people and energy in the store and my car was fixed much faster than expected. They cleaned inside my car too. Very grateful. Great team
My Experience - 5.0/5.0 -
Easy drop off and pick up. Good communication. Fast and quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team! Uber professional, super nice! Great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and my car was perfect
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
Workers did a great job fixing my car and I’m really happy to see my car again
My Experience - 5.0/5.0 -
Chris managed my repair with excellence! He was professional and explained the process well. The work was done in a timely manner, and my car returned impeccably cleaned and the repair flawless! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Didn't receive updates for about a week after being told I would have an update the next day. Was very satisfied with the communications I did have with all employees.
Returned Clean
My Experience - 5.0/5.0 -
Communication was great. Work completed on time. Helpful staff on site and over the phone.
My Experience - 5.0/5.0 -
Very friendly and professional staff. Would recommend Caliber to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber in Edmonds made this repair very easy to manage. The team there was fast and efficient. Chris was really great communicating the process and the time line.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service at this shop
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
My first experience with chris as my technician was great, but my second experience left a lot to be desired
Repair Quality - 0.5/5.0 -
I was promised my car on a certain date. They waited until that date to tell me I wouldn’t have my car till four days later and then it was five days later which I couldn’t accommodate because after that, my schedule were late shifts so I ended up paying $221 extra for a rental car and caliber collision refused to compensate me for that even though they did not have my car ready when promised
Customer Service - 2.5/5.0 -
Chris is awesome, but my second experience with caliber collision leaves a lot to be desired
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff is fabulous, from the minute I stepped into the office I felt welcome, given the impression my visit was important. Caliber worked with the car rental company (gotta love Enterprise!) and that portion of the total was also fabulous. Using the term flawless comes to mind with every part of the process. While my repair needs were relatively minor, my overall experience with something no vehicle owner wants to deal with was truly terrific.