Caliber - Edmonds

4.9 (3,681reviews)

98%

(425) 775-5609

23510 Hwy 99, Edmonds, WA 98026

98%

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23510 Hwy 99
Edmonds, WA 98026

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About Caliber - Edmonds

See Photos

23510 Hwy 99
Edmonds, WA 98026

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (3,681)

Sort By:
Newest
Rating

3,028 Customers Rated

5 Stars

73.4% Complete

(2702)
4 Stars

6.1% Complete

(223)
3 Stars

1.2% Complete

(43)
2 Stars

0.8% Complete

(29)
1 Star

0.3% Complete

(11)
< 1 Star

0.5% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and accommodating. The repair quality receives outstanding feedback, with many noting their vehicles look brand new after repairs. Communication stands out as a major strength, with customers appreciating regular text updates and proactive information sharing throughout the repair process. Timeliness is frequently highlighted, with numerous repairs completed ahead of schedule. The shop's attention to detail, including cleaning vehicles before return, adds extra value. While some customers experienced delays due to parts availability or communication gaps, the overall sentiment reflects high satisfaction with the comprehensive service experience.

Select to learn more

Service Quality
Timeliness
Communication

"Best service ever! Professional, quick and respectful!"

"Your team did a great job! Great communication, really easy to work with, and the repair looks like new. Really satisfied ..." Read more

"My repair quality was exceptional."

"The repair was flawless and everything from estimate to completion thoroughly explained Caliber Collision ..." Read more

"Best car repair experience Ive ever had."

"Very pleased with how quickly we got our car back."

"It was completed a few days earlier"

"My vehicle was ready 2 business days earlier than the shop's initial estimate"

"... time that was reasonable initially. To my surprise, they reached out barely 48 hrs after it was dropped off saying it was complete. After a very stressful ..." Read more

"The car was ready a full 4 days before expected. So impressed!"

"I had a great experience with Caliber Collision. They kept me updated on the repair status every day and the technicians did a very good job"

"... shop was simply excellent. You guys did a great job—you constantly sent updates on the progress of the repairs and gave an exact timeframe for when the ..." Read more

"Sent texts keeping us informed of progress."

"The text message updates are a huge plus for me, as I cant always take a call. I was updated every ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Best service ever! Professional, quick and respectful!"

"Your team did a great job! Great communication, really easy to work with, and the repair looks like new. Really satisfied ..." Read more

"My repair quality was exceptional."

"The repair was flawless and everything from estimate to completion thoroughly explained Caliber Collision ..." Read more

"Best car repair experience Ive ever had."

"Very pleased with how quickly we got our car back."

"It was completed a few days earlier"

"My vehicle was ready 2 business days earlier than the shop's initial estimate"

"... time that was reasonable initially. To my surprise, they reached out barely 48 hrs after it was dropped off saying it was complete. After a very stressful ..." Read more

"The car was ready a full 4 days before expected. So impressed!"

"I had a great experience with Caliber Collision. They kept me updated on the repair status every day and the technicians did a very good job"

"... shop was simply excellent. You guys did a great job—you constantly sent updates on the progress of the repairs and gave an exact timeframe for when the ..." Read more

"Sent texts keeping us informed of progress."

"The text message updates are a huge plus for me, as I cant always take a call. I was updated every ..." Read more

Maurita (Ford owner) reviewed 8/1/26

John was very helpful & kept me updated on my car

Craig (Toyota owner) reviewed 8/1/26

Melany (Nissan owner) reviewed 7/31/26

Kelly (Kia owner) reviewed 7/31/26

Daryl (Ford owner) reviewed 7/31/26

Fast, courteous and excellent quality.

Thomas (Ford owner) reviewed 7/31/26

There is no question about it--we would go to Caliber Collision again if it were necessary. They were fantastic. Great work, excellent communication, and very friendly service!

Jesus (Ford owner) reviewed 7/31/26

Great job—my car looks amazing! The service and attention to detail were outstanding. Chris was incredibly helpful and responsive, answering every question I had. Truly awesome customer service! 10/10

Sean (Audi owner) reviewed 7/31/26

Friendly customer service, thorough explanations, answered all questions well, frequent updates, and the work is excellent.

Doritta (Nissan owner) reviewed 7/31/26

Professional service with repair and staff. I would highly recommended Caliber collision.

Totally world recommended

Great experience friendly service

Great !!

Sherry (Toyota owner) reviewed 7/31/26

James (Volvo owner) reviewed 7/31/26

Caliber Collision provides prompt, quality service while giving consistent updates during the repair process.

Bruce (Toyota owner) reviewed 7/30/26

Thank you for the clear and prompt communication

Lana (Hyundai owner) reviewed 7/30/26

Friendly team, good communication

Susan (Nissan owner) reviewed 7/30/26

They did a great job repairing my vehicle, looks as good as new.

Richard (Toyota owner) reviewed 7/30/26

Finished on time. Great experience Great communication about progress. Highly recommended

Matthew (Chevrolet owner) reviewed 7/29/26

Chris was great

Alicia (Hyundai owner) reviewed 7/29/26

Thank all of them for their expertise and professionalism.

Employees are very helpful and knowledgeable. Thank you!

Ercument (Subaru owner) reviewed 7/28/26

I am completely satisfied with the quality of service. Please work on improving promised delivery timing.

Robert (Kia owner) reviewed 7/27/26

Jeffrey (Toyota owner) reviewed 7/27/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Caliber - Edmonds

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Edmonds

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,681)

3,028 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?