Caliber - Edmonds

4.9 (3,690reviews)
98%
23510 Hwy 99,  Edmonds,  WA  98026

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,690)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and accommodating. The repair quality receives outstanding feedback, with many noting their vehicles look brand new after repairs. Communication stands out as a major strength, with customers appreciating regular text updates and proactive information sharing throughout the repair process. Timeliness is frequently highlighted, with numerous repairs completed ahead of schedule. The shop's attention to detail, including cleaning vehicles before return, adds extra value. While some customers experienced delays due to parts availability or communication gaps, the overall sentiment reflects high satisfaction with the comprehensive service experience.
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"Best service ever! Professional, quick and respectful!"
"Your team did a great job! Great communication, really easy to work with, and the repair looks like new. Really satisfied ..." Read more
"My repair quality was exceptional."
"The repair was flawless and everything from estimate to completion thoroughly explained Caliber Collision ..." Read more
"Best car repair experience Ive ever had."
"Very pleased with how quickly we got our car back."
"It was completed a few days earlier"
"My vehicle was ready 2 business days earlier than the shop's initial estimate"
"... time that was reasonable initially. To my surprise, they reached out barely 48 hrs after it was dropped off saying it was complete. After a very stressful ..." Read more
"The car was ready a full 4 days before expected. So impressed!"
"I had a great experience with Caliber Collision. They kept me updated on the repair status every day and the technicians did a very good job"
"... shop was simply excellent. You guys did a great job—you constantly sent updates on the progress of the repairs and gave an exact timeframe for when the ..." Read more
"Sent texts keeping us informed of progress."
"The text message updates are a huge plus for me, as I cant always take a call. I was updated every ..." Read more

My Experience

My Experience

The parts of the car where Caliber repaired the damage look like new. Thanks!

Likely to Recommend

Every time

Repair Quality

The guy who checked me out was super nice. He stayed 10 minutes past close to help me get my car and the work on it was great!

Customer Service

Super nice guy great sense of humor

Returned Clean

My Experience

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Customer Service

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Returned Clean

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I took my car to caliber collision because my husband had to take his car to you guys a few months ago and couldn’t stop saying how amazing you guys are.

Repair Quality

Y’all did GOD’S work on my car, my precious blueberry, and I can’t thank you enough!!!!!!

Customer Service

They’re amazing!

My Experience

There is no question about it--we would go to Caliber Collision again if it were necessary. They were fantastic. Great work, excellent communication, and very friendly service!

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Repair Quality

Customer Service

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My Experience

Fast, courteous and excellent quality.

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Repair Quality

Customer Service

My Experience

They did a great job repairing my vehicle, looks as good as new.

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Repair Quality

I am very happy with the work. Chris sent regular updates on the progress of the repairs which I greatly appreciated. I hope to never need collision repair ever again but if I do I won’t hesitate to call Caliber

Customer Service

My Experience

Thank you for the clear and prompt communication

Likely to Recommend

Repair Quality

Excellent service good communication, would use again

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

John was very helpful & kept me updated on my car

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Customer Service

Returned Clean

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My Experience

Great job—my car looks amazing! The service and attention to detail were outstanding. Chris was incredibly helpful and responsive, answering every question I had. Truly awesome customer service! 10/10

My Experience

Friendly customer service, thorough explanations, answered all questions well, frequent updates, and the work is excellent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professional service with repair and staff. I would highly recommended Caliber collision.

Likely to Recommend

Totally world recommended

Repair Quality

Great experience friendly service

Customer Service

Great !!