Caliber - Monroe Wa

4.9 (2,965reviews)

98%

(360) 794-3377

17368 West Main Street, Monroe, WA 98272

98%

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17368 West Main Street
Monroe, WA 98272

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About Caliber - Monroe Wa

See Photos

17368 West Main Street
Monroe, WA 98272

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (2,965)

Sort By:
Newest
Rating

2,336 Customers Rated

5 Stars

67.7% Complete

(2007)
4 Stars

7.2% Complete

(212)
3 Stars

1.7% Complete

(49)
2 Stars

0.9% Complete

(26)
1 Star

0.3% Complete

(10)
< 1 Star

1.1% Complete

(32)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional communication throughout the repair process, with many highlighting daily text updates and proactive status notifications. The quality of repairs receives outstanding feedback, with vehicles often looking better than new and paint matching being described as excellent. Timeliness is a major strength, with numerous customers reporting repairs completed ahead of schedule, sometimes by several days or even weeks. The staff is frequently commended for being friendly, professional, and accommodating. Additional services like interior detailing and car washing are appreciated extras that exceed expectations. While most experiences are highly positive, a few customers noted minor issues requiring follow-up visits or concerns about paint odors and alignment.

Select to learn more

Service Quality
Timeliness
Communication

"The customer service here is absolutely top-notch - truly amazing!"

"Excellent from start to finish. The most professional and best service I have ever received ..." Read more

"... constantly informed of the progress of the repairs, the Caliber Staff was personable and helpful, and the work was done as promised and as scheduled. ..." Read more

"A very seamless repair and insurance claim expierence with above and beyond customer service. ..." Read more

"Great customer service."

"It was done 3-4 days earlier than expected!"

"It was ready about 12-13 days early! I was ecstatic and appreciative. They kept me updated ..." Read more

"It was finished 6 days before the estimate."

"My vehicle was done a week earlier"

"It was ready a week earlier than expected."

"I loved the text message updates and tracker! Made it so much easier to plan picking up my vehicle ..." Read more

"Daily text updates were appreciated."

"Communication was frequent and up to date."

"There was a DAILY update of the repair which makes it more convenient to know my car is ..." Read more

"Communication during the whole process was stellar."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The customer service here is absolutely top-notch - truly amazing!"

"Excellent from start to finish. The most professional and best service I have ever received ..." Read more

"... constantly informed of the progress of the repairs, the Caliber Staff was personable and helpful, and the work was done as promised and as scheduled. ..." Read more

"A very seamless repair and insurance claim expierence with above and beyond customer service. ..." Read more

"Great customer service."

"It was done 3-4 days earlier than expected!"

"It was ready about 12-13 days early! I was ecstatic and appreciative. They kept me updated ..." Read more

"It was finished 6 days before the estimate."

"My vehicle was done a week earlier"

"It was ready a week earlier than expected."

"I loved the text message updates and tracker! Made it so much easier to plan picking up my vehicle ..." Read more

"Daily text updates were appreciated."

"Communication was frequent and up to date."

"There was a DAILY update of the repair which makes it more convenient to know my car is ..." Read more

"Communication during the whole process was stellar."

Wallace (Chevrolet owner) reviewed 7/31/26

Wayne-Dina (Toyota owner) reviewed 7/30/26

Car looks great! Jeff kept us well informed as to the progress throughout the repairs.

Gregory (Toyota owner) reviewed 7/30/26

Great service.

Dustin (Ford owner) reviewed 7/30/26

Hui (Honda owner) reviewed 7/30/26

Damon (Ford owner) reviewed 7/30/26

Amazing skill and repair work. The repairs are so well completed, it looks brand new! Fantastic to work with Jeremy and the team. Thank you!

Shane (Ford owner) reviewed 7/30/26

Veronica (Jeep owner) reviewed 7/29/26

Teresa (Mini owner) reviewed 7/28/26

Appreciate the great communication! They did an awesome job on my car and worked well with my insurance. 5 stars out of 5!

I already have.

Everything was great from the first day to the pickup. Great communication. Every day updates. They did a beautiful job on mini cooper! Thank you!

William (Honda owner) reviewed 7/27/26

Everyone was very personable! We even got our car back a day earlier than we had thought. I really appreciated getting a text message each day telling me about the progress that they were making on our car repair. I am glad to have such a repair business in our town!😊

Natalie (Honda owner) reviewed 7/27/26

Glenn (Mazda owner) reviewed 7/27/26

Jeff and the team were awesome!

Great job!

Great job! Jeff was awesome!

Willow (Dodge owner) reviewed 7/27/26

Michelle was amazing she was super communicative, open and honest about the process, where they were at and what was going on throughout the duration of our car being fixed.

Daniel (GMC owner) reviewed 7/27/26

Andrew (Subaru owner) reviewed 7/27/26

We already recommended the shop to family

Friendly, super fast, repair looks great

Quick to respond, answered all questions, very nice

Robert (Ford owner) reviewed 7/27/26

Excellent updates and communications from the representative of the work on my car.

Dean (BMW owner) reviewed 7/27/26

James (Volvo owner) reviewed 7/25/26

Rod (RAM owner) reviewed 7/23/26

Dierdre (Dodge owner) reviewed 7/23/26

Fast, easy, and kept us up to date through out the process

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view more shops in: Monroe | 98272

I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Caliber - Monroe Wa

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Monroe Wa

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,965)

2,336 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -