Caliber - Snohomish

4.9 (3,330reviews)
98%
1410 Bickford Avenue,  Snohomish,  WA  98290

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,330)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new or better than expected upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule, often surprising customers with early completions. Staff professionalism and friendliness were frequently mentioned as making stressful situations much easier. A few customers noted areas for improvement, including inconsistent front desk interactions, occasional delays without proactive updates, and isolated quality concerns - all drawn directly from customer comments.
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"This was, by far, the best auto service I've ever had. No other shop comes close to the professionalism and the quality of work. I ..." Read more
"... was put back together and. Looked like brand new. Repainted perfectly to match the undamaged parts." Read more
"I was treated very professionally and my expectations were exceeded. My car was repaired back to brand new status and they even vacuumed out the inside. ..." Read more
"... both my drivers side door and back left door and they look brand new, absolutely stunning." Read more
"The shop damaged my breaks. When they noticed a leak the sent my fiance away ..." Read more
"Communication was good every step of the way, my vehicle was fixed earlier than originally expected."
"... technician's that worked on the car all did a great job. The vehicle was completed ahead of schedule, looks great, and they took the time to go over ever minor thing ..." Read more
"... were not prepared for the car to be out for 2 weeks. We were told initially 3 days but it was 14 total. The fixed bumper and paint job looks great." Read more
"took a little longer than I expected but they got the job done and were very communicative"
"It took longer because of getting parts. But communication of delays was very good and car was ready when they said."
"Your consistent daily texts, the linked site with the cost break down, the accurate completion estimates, the friendliness ..." Read more
"I loved the communication they provided during the repair process! Plus, they finished a week earlier than they originally ..." Read more
"... Collision worked hard to get my car fixed quickly and did a great job keeping me updated with progress along the way." Read more
"The team was so fast, did an amazing job and communicated so well!"
"Much confusion and long periods without updates."

My Experience

The car was done ahead of schedule. Jeremy kept me updated with estimates and schedule updates. I appreciated the efficiency. The car was washed and the mats cleaned. Job well done.

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This is our second time using this location for repairs and we have not been disappointed!

Repair Quality

It's like it never happened!

Customer Service

Service was great from all departments! Brian took good care of us and went above and beyond to meet our needs.

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My Experience

Great service! Great communication! Thank you

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My Experience

Professional. Friendly. Knowledgeable. Accommodating. A very pleasurable experience. Will recommend and use this company again. Thank you!

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Quick and easy!

Customer Service

My Experience

Great Experience from beginning to end! Highly recommend! Jeremy was especially helpful...5+ Stars for him for sure!

My Experience

My car looks absolutely amazing!! I can't see where I had the accident. Thank you

My Experience

My Experience

Brian was great to deal with for my repairs and keeping me updated with the progress of the repairs. If I ever have to get another Repair, I will definitely come back to caliber.

My Experience

Jeremy & crew at the Snohomish location did a great job with the repair and paint on my car…… Much appreciated! Thanks again 👍🏻👍🏻

My Experience

We really appreciate the quick turn around time and frequent communication. They worked with us to pick up the vehicle the next day.

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Returned Clean

My Experience

Jeremy and Laney were very helpful through the whole process. Caliber Collision did a great job. Professional, friendly, and my car was finished in good time. I also appreciated how nice and clean my car was returned to me.

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All in all I was impressed with Caliber Collision.

Repair Quality

Everything went well and was done in good time.

Customer Service

Lainey and Jeremy were great. Friendly, helpful and professional.

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Returned Clean

My Experience

Everyone was super polite and Jeremy kept me informed of the entire repair process. Can’t even tell it was repaired, looks brand new. Thank you so much!